We stayed 3 wonderful post xmas nights. On the positive, we loved the room, expansive 4 poster king w desk, couch, lounger, settee, antique avian prints, overlooking Meeting st. Our initial concerns about street noise were allayed because of the constantly blowing fan (white noise) and wooden shutters. Lovely comfy lounge, constantly stocked with coffee, tea, cider, cookies, etc. Staff overall quite friendly, knowledgeable, but... Now on to improvement areas. First impression was less than average. We arrived 11am, hoping to check in earlier than the 3 pm "policy". We were told maybe 2:30, and they took my cell number to alert me when it was ready. I know there were no guarantees, however i expected a hotel of this caliber to exceed bare minimum. Even the Hampton and Holiday Inns routinely get me in early when i'm on business. We went to lunch and returned around 2pm. No room. We sat in the lounge until 3:20 when our room was finally ready. Late! Needless to say off to a rocky start vis a vis service. Free wifi was woefully slow. Signal strength was fine, it's an issue with their bandwidth. It was so bad that we used verizon 3G instead about 90% of the time. For a gym we were given two options: 1) the Doubletree next door, for free or 2) Eco Fitness a block away for $10. The Doubletree is your basic cramped hotel fitness area with a couple basic machines. Eco is a very nice full service gym, and they let us in free when we showed our room key. (not sure if the attendant messed up, or it is now complimentary for Planter's guests?) In these times where health/fitness are top of mind for most folks,coupled with the tendency to overindulge culinarily in Charleston, i think it is critical that even a boutique such as this provide workout facilities consistent with their brand image. Eco could do, but suggest they formalize the relationship and do away with any incremental charges. Housekeeping was average, bathroom appeared to have been given just a cursory wipedown, lotions not replaced.
- Official Description (provided by the hotel):
- Holding court in the very heart of Charleston's famed Historic District, the 64-room Planters Inn Relais & Châteaux is the city's iconic grande dame hotel. Uniformed doormen welcome every arrival, ushering guests inside the gloriously restored circa 1844 building to a sanctuary of elegant style and genteel service. Voted #1 Best U.S. Boutique Hotel by readers of Travel + Leisure magazine, Planters Inn is a world of civility, sumptuous cuisine, and cultural pursuits. Soaring ten-foot ceilings, dozens of working fireplaces, and a stunning collection of antiques and Baker Historic Charleston décor, including a sumptuous four poster bed in every guest room, create a luxurious ambiance described by Travel + Leisure as "akin to an overnight with well-to-do friends in their old Charleston mansion." Hushed tones of buttercream, Lowcountry greens, and pale powder blue paint the walls, while raw silk fabrics frame the windows. There's also more to Planters Inn than meets the eye: A hidden courtyard illuminated by flickering carriage lanterns provides a beguiling entry to Peninsula Grill, the city's foremost dining experience. Planters Inn and Peninsula Grill are longstanding members of Relais & Châteaux, the exclusive collection of luxury boutique hotels and gourmet restaurants located in the world's most romantic, most cultured, and most memorable destinations. Are you excited for your getaway to Charleston? We are excited to welcome you to Planters Inn. ... more less
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- Also Known As:
- Planters Hotel Charleston