We had a group of 11 that booked two suites. We were cruising to the Bahamas the next morning and we took advantage of CS's cruise package. First let me explain that I had actually booked a room at the Hampton Inn at Isle of Palm until the manager returned my phone call on a Monday that I left on a Friday. I let her know that the staff was MUCH more friendly than the staff at the Hampton Inn.
The hotel is everthing you expect at check in and more. The rooms are immaculate and the staff are super friendly. After checking in we realized that an error had been made and we were booked for three rooms. After speaking with the front desk staff and explaining the error they waived any fee and canceled the booking which was very thoughtful and considerate.
The stay was the best I've had at any Choice Hotel which is where I normally stay on any trip whether it be business or travel related. Give them a shot you will not regret it. To the manager I say that you have trained your employees well and keep up the good work!More
- Free Wifi