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“This is at the top of our hotel list.” 5 of 5 bubbles
Review of Comfort Suites West of the Ashley

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Comfort Suites West of the Ashley
Ranked #21 of 60 Hotels in Charleston
Certificate of Excellence
Littleton, North Carolina
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“This is at the top of our hotel list.”
5 of 5 bubbles Reviewed 3 February 2014

I picked this hotel mainly because of its high Trip Advisor rating and its non-smoking policy. It definitely deserves the high rating.

The hotel staff, mainly Charlene, were so friendly when we arrived. Charlene always had a smile on her face and a friendly comment whenever we passed the front desk.

Our room was quiet and clean. Great housekeeping!

The bed was so comfortable. We wanted to take the mattress home with us.

This hotel is about five miles from historic Charleston and we had no trouble finding our way in to town and back every day.

We will definitely stay here again whenever we visit Charleston. I will also highly recommend this hotel to all of our friends. It would be hard to beat!!

Room Tip: Ask for room away from the elevator on a high floor facing the parking lot.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank A E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, 5 February 2014
Thank you so much for the wonderful review and the fine compliment on our guest service representative Charlene. She is quite the asset to our company and I am so happy you were able to meet her. Hope to see you again when you are back in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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852 reviews from our community

Traveller rating
    521
    248
    56
    17
    10
See reviews for
314
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32
75
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 30 January 2014 via mobile

Stayed overnight on the way to Port Charleston for cruise...front desk was very busy when we arrived with phones calls, applicants, and guests from baby shower milling about. Receptionist was polite to all & apologetic about the wait. Rooms were very clean & quiet. 2 queen beds, fridge & microwave, with a seperate divided seating area. Pool was open til 11:00, too steamy to stay long just watching kids, no hot tub. Beds were great. Breakfast was typical but the egg/sausage mixture was very good, didn't taste or look powdered. Boys loved the blueberry waffles. Would stay here again if we pass through. Short drive to port.

Stayed January 2014
Helpful?
2 Thank Med170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 28 January 2014 via mobile

This hotel is exactly like the Cambria Suites line. Room is big, staff is friendly, location is very convenient. Room has microwave, fridge, desk, sitting area with pull out couch and chair. Also large sink area, plenty of room for two.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank KathyG_WPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, 31 January 2014
Thank you for your kind review. We look forward to your next stay at the Comfort Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aiken, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 January 2014

This is one of the most pleasant properties that my wife and I have ever stayed at. The staff is wonderful, especially Ms. Charlene Williams, she made it feel more like coming home than visiting. This is our 4th or 5th visit there.

Room Tip: The 01 rooms are the best.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank T C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie, Florida
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 January 2014 via mobile

My husband and I stayed 3 nights at the Comfort Suites and have no complaints. From the moment we checked in, the staff was extremely friendly and helpful. The room was spacious, clean, and comfortable. There was a coffee pot with with coffee and tea, a microwave, and a fridge which always helps to make your stay nicer. Loved the separated room with a couch, chair, and coffee table. It made us feel more at hone and less like we were in a hotel. The continental breakfast was one of the best I've had. It had the typical pastries, waffles, fruit, dairy, cereal, etc but what really made it stand out was the hot items. Scrambled eggs everyday with a different side each day (sausage and biscuits and gravy). There was also 24 hour coffee and tea available which was nice when we returned from our adventures in the cold weather. We did not use them, but the fitness center and indoor pool looked clean and inviting. Overall a great stay! If we return to Charleston, we will definitely be retuning here!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank KSMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
State College, PA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

Rented a double queen bed efficiency suite for 3 nights (1/18-1/20/14). I was pleasantly surprised to find the hotel either relatively new or recently renovated. The efficiency suite we had was huge with 2 full rooms and a massive bathroom. Granted it was a handicap room, which may have enhanced the size a bit, but this room could easily have accommodated a family with 4-5 kids with the 2 queen beds, a sleeper sofa, and the ability to add a rollaway. The living room was separated from the bedroom by a floor to ceiling half wall. TVs in both rooms, for those who care. The kitchenette was tiny, but functional with a full size refrigerator, 2 burner stove, microwave, and coffee maker. The only appliance missing was a toaster. The kitchen was lacking some fundamentals. It only had a few plates, one pot and one frying pan. No dish towels were provided. The beds seemed newer - some kind of pillow top that made for a soft feel, but firm underneath. Very comfortable, in my opinion. The room was spotlessly clean when we checked in. The breakfast was the standard continental with a waffle maker, eggs, sausage, cereal, pastries, yogurt, and cereal. The location of this hotel is a little ways outside of downtown Charleston, but if you don't mind a 15 minute drive in and out, it's a great value.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SallyStateCollegePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Everett, Washington
Level Contributor
239 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

We stay in hotels 50 or 60 nights a year, and this is one of the best we've encountered anywhere.

Charlene at the front desk welcomed us warmly, selected a great room for us, and always had a smile and a cheerful greeting whenever we passed through the lobby. She also had useful advice on where to eat, how to find the nearby Costco, etc. Thank you for Charlene.

The room was sparkling clean, spacious, well furnished, and quiet. We immediately felt comfortable, like we belonged here.

The hotel is on Highway 17 which takes you right into Charleston. Citadel Mall is close, and so is the only Costco in the region.

When next we are in Charleston, this is where we will stay. It will feel like coming home.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 828TJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, 18 January 2014
Thank you for your wonderful review. We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites West of the Ashley

Property: Comfort Suites West of the Ashley
Address: 2080 Savannah Hwy, Charleston, SC 29407-6287
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Charleston
#13 Family Hotel in Charleston
#15 Business Hotel in Charleston
#23 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites West of the Ashley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites West Of The Ashley Hotel Charleston

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