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“Perfect!”
Review of The Restoration

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The Restoration
Ranked #9 of 61 Hotels in Charleston
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 May 2011

Traveled to Charleston for a tennis tournament. Couldn't have picked a better place to stay. Absolutely beautiful! Was like having a brand new apartment right in the heart of downtown. Close to shopping and restaurants. Would absolutely stay there again!

  • Stayed: February 2011, travelled with family
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Thank Tennismom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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940 - 946 of 1,037 reviews

Reviewed 25 May 2011

What a great place to stay in a great city. The facility and the amenities were without a doubt superb. This is not a hotel, rather your own private condo in the heart of Charleston. Perfect for that romatic weekend or intimate family gathering. We will be back.

Room Tip: No need for tips, every room is a great room
  • Stayed: February 2011, travelled as a couple
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Thank walters1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2011

This is a beautiful property with nice appointments. However, this in no way compensates for poor sound buffering in the rooms.

We were on the second floor and as soon as we walked in the room heard the base music from the shops below. This music continued until about 8 pm and restarted the next morning at 9:30.

The people in the room above us came home at 11 PM and were up walking around on the hardwood floors until 2 am. So I agree with the other posters that the hardwood floors are beautiful but do little to muffle the sounds.

Breakfast was average. Nothing special to report-- and the staff forgot a few things in our order.

Finally, the staff seemed unconcerned when we raised the noise issues. Only after I pushed did they agree to move us to another room (we ultimately cut our losses after one night and checked out).

Would recommend French Quarter Inn as nice/quiet alternative with friendly staff.

Stayed: May 2011, travelled as a couple
5  Thank Natsfandc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLetts, General Manager at The Restoration, responded to this reviewResponded 27 August 2011

Thank you for your feedback on your stay at The Restoration on King. I am saddened to read some of your comments and wish this had been brought to our attention so that we could have further addressed it to your satisfaction. The Staff and Management of the Restoration on King take Great Pride in serving our guests and the quality of our accommodations and all of our amenities.

I would like to apologize for any exterior noise which may have affected your stay. The Restoration on King is Charleston’s Newest Luxury Boutique Hotel and was originally designed to be sold as Luxury Downtown Condominiums. During our first year we have developed good relations with all of our neighbors and continue to work with them to insure nothing less than 100% satisfaction for all of our guests. I am also very proud that with the help of our interior designer who was so instrumental in design the interiors of the entire hotel; we have installed the first phase of runners being added in our guest suites scheduled to be complete by mid September.

The staff at The Restoration on King works diligently to serve all of our guests and to exceed their every expectation. It is with the feedback from our guests that we have added two new bicycles, two IPads and are presently testing new Apple TV’s all of which are complementary to our guests. Again, I would like to extend my sincerest apologies and wish that your concerns had been brought to my attention so that we could have addressed these items as they arouse in order to insure your 100% satisfaction. I hope you will give us another chance when you next return to Charleston so that we can regain your trust and confidence in The Restoration on King.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2011

By far, the level of service in this boutique hotel is above any I've ever experienced. From the minute we arrived until our departure we were treated like royalty. Any request was addressed immediately. We were served champagne on the rooftop. Wine and cheese as well. We were asked what type of music we'd like to hear on the rooftop. Was housekeeping to our satisfaction? Would we like the evening cookies in our room since we'd be arriving back at the hotel later in the evening? On and on the personal and friendly service just kept coming.
Our two bedroom suite was gorgeous. Plenty of room, comfortable beds and pillows, and many more luxuries that added to the wonderful weekend we spent there.
I was sad when our weekend getaway came to an end. I can't wait to go back again, and have already recommended this wonderful hotel to friends.

Room Tip: Our two bedroom suite had a private terrace.
  • Stayed: May 2011, travelled with friends
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Thank Leighanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2011

Pros:

-You certainly won't find a nicer room in Charleston. It had beautiful hardwoods, brand new stainless appliances, and a washer/dryer.
-Giovanna was very helpful and friendly, as were Darren and the other guys. Nobody said "no" to any request, which is the hallmark of good service.
-You could walk to pretty much anywhere from the hotel, so we were really happy about that.


A few cons:

-I wasn't too excited about the breakfast. It was very nicely placed outside the room in a basket, but the choices could to be improved. Maybe add hard boiled eggs or some other things. The bagels weren't too great either. I did like the yogurt.
-I could hear the sounds on the street (like the early morning trash pickup), which woke me up every morning before 7AM.
-A little pricey, too, but I guess you get what you pay for!

Bottom line: I wouldn't hesitate to stay here again and would recommend it to my friends and family.

  • Stayed: April 2011, travelled with family
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1  Thank SmokeStinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2011

This "hotel" made our girls weekend! I am worried that anywhere else I stay will now be a disappointment. All the reviews are right on, the decor and comfort are top notch and the little extras make the price worthwhile. Restoration is the only place I will stay in Charleston.......the only downside was that we were right above the Lucky Store which provides a great view of King but also the annoyance of the music below your feet, from 11am-8pm (a constant vibration which is hard not to notice). It didnt bother my friends as much as me so if you're not sensitive to things like that you should be fine, we learned it only affects two rooms out of the 15.

Cannot wait to return!!

Room Tip: Avoid 2nd floor directly above the Lucky Store
  • Stayed: April 2011, travelled with friends
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1  Thank ArielleinMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2011

Former luxury condos turned in to a boutique hotel in the heart of Charleston. Wonderful service, GREAT BED and linens, convenient to walk to just about anywhere. Although there is no restaurant, they will bring in food for you from nearby restaurants if desired and provide a continental breakfast every morning and wine and cheese every night. One of the best vacations ever!

  • Stayed: April 2011, travelled as a couple
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Thank debbiehill73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Restoration

Address: 75 Wentworth St, Charleston, SC 29401-1427
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Charleston
#2 Family Hotel in Charleston
#2 Spa Hotel in Charleston
#3 Romantic Hotel in Charleston
#8 Luxury Hotel in Charleston
#10 Business Hotel in Charleston
Price Range: £228 - £561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Restoration 4*
Number of rooms: 16
Official Description (provided by the hotel):
Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more   less 
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Also Known As:
The Restoration On King Hotel Charleston

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