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“We picked the right place to stay!”

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Residence Inn Charleston Downtown/Riverview
Ranked #40 of 62 Hotels in Charleston
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“We picked the right place to stay!”
Reviewed 11 October 2012

When you are bringing a pet, it automatically narrows your choices, but we truly enjoyed the accommodations the Residence Inn offered and probably would stay here even if we didn't have our dog with us! We arrived around 1:30 p.m. Tuesday, Oct 2, and they let us check in early....super helpful! Spacious room on the first floor (one-bedroom suite), which made taking our puppy in and out convenient. Because there is a living room and a bedroom, having two TVs available was honestly great...no fighting over what we're going to watch! :) Had two breakfasts at the hotel, which I would say were more than above average...lots of options! Everyone was extremely friendly and helpful to both us and our puppy, and we enjoyed the location and value for our money. Would definitely recommend! Thank you!

  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank MissnowMrsEmily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 2 November 2012
We hope all is well in Pittsburgh! Thank you for choosing to stay at the Residence Inn by Marriott and thank you for taking the time to share your lodging experience with fellow travelers. We understand that pets are a member of the family, too, and are happy that he was able to join you on your trip to Charleston. We hope to see you and your furry legged friend next time you are in the Charleston area!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
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English first
Andover, Minnesota
Level 5 Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 October 2012

Enjoyed our stay very quite.The rooms are a little small only queen size beds no kings. Your stanard breakfast . The staff was very helpful and pleasant They offer a free shuttle at night to the historical district it was very easy and convienent don't have to pay for parking that way at hotel or downtown. I would stay there again. note its not downtown but across from the river

  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank tbkberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 2 November 2012
Thank you so much for choosing to stay with us! We are so happy to hear you enjoyed all the amenities Residence Inn has to offer. We truly hope to see you next time you are in the Charleston area!
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Strongsville, Ohio
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 October 2012

Once again, the Residence Inn by Marriott provided great accommodations. The room was spacious, clean, and loaded with extras. Although this bed was less firm than the ones in Savannah. They had great nightly dinnertime activities, hot dog and hamburger night, Trivia night, wine tasting night with appetizers. You do have to cross the river to get to downtown, which only takes 5 min. But for some people who prefer to be in the center of everything, this may be inconvienent.

  • Stayed October 2012, travelled with friends
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Helpful?
3 Thank nmcfad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 9 October 2012
Thank you very much for taking the time to share your experience with other travelers! I am glad to hear that you enjoyed some of the exciting activities and amenities we have to offer. We take great pride in providing guests with the ultimate experience and are happy to hear that we exceeded your expectations. Thanks again, and we hope to see you next time you are in town.

Yours in hospitality,

Katie Register
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Quincy, Massachusetts
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 October 2012

We stayed at the Residence Inn for 3 nights. The room was very clean and had all the amenities that we needed. The hot water was fine the first day but each subsequent day it was not as hot. We loved the breakfast every day. We also got to the Managers Social during the week which was a great treat. The location is outside of the downtown Charleston area but easy to get to by car. The hotel also offers a free shuttle service at night which we found very helpful. The staff was extremely friendly and helpful. We would definitely stay here again.

  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank shaughnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 9 October 2012
Thank you for taking the time to share your experience with other travelers! We are so pleased to hear that you enjoyed your stay and especially the amenities provided. Our daily hot breakfast buffet and evening weekday social is a hit among guests and I am so glad to hear that you loved it. I will make sure to pass on your kind words to the staff. We hope to see you again next time you are in Charleston. Thanks for choosing to stay with us!
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Fayetteville, NC
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 October 2012

Staff are very friendly, rooms are clean and well equipped. We loved that the hotel offered a complimentary shuttle to the historic distric in the evenings, we didnt have to worry about parking or traffic. The description of this place can be a bit misleading it is not downtown but across the river however like I said the shuttle was very helpful. My only negative would be that this is a pet friendly hotel and they do not offer even a few rooms that you could request that have not been utilized by pets. While I did not think about my dog/cat allergy the night before when I awoke with my eyes red and swollen I realized that even a good cleaning crew cannot eliminate those allergans.

Room Tip: If you request a room on a higher floor you may have a better chance of getting a room not used by a...
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  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Lori K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 4 October 2012
Dear Lori K,

I hope all is well in North Carolina!

Thank you for sharing your experience and for offering an honest review. We are truly dedicated to complete guest satisfaction and regret to hear that you experienced allergy issues during your stay with us.

While we are pet friendly, we do charge $100 non-refundable pet fee. This fee is used to deep clean the room, which is an all day process. We take great pride in the cleanliness of our rooms and your health is our main priority. Everything is stripped in these rooms and a de-allergization process takes place. I have worked for the Residence Inn by Marriott for over five years. During my tenure here, I have never experienced an issue with allergies due to our hotel being pet friendly. I was astonished to hear of your review, as I have always taken great pride in this fact.

We truly apologize that your stay with us did not meet your expectations. If you would like to discuss anything further, please email me at katie.register@marriott.com and I will be happy to discuss. Thank you for choosing to stay with us.


Yours in hospitality,

Katie Register
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Walnut Creek, California
Level 4 Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 September 2012

It's about eight miles from downtown but has a free shuttle every half hour starting at five. The room, a one bedroom suite, was comfortable except for a broken door. There was free parking, free wi-fi and a nice pool. I liked being out of the center of things as it was much quieter. A bit hard to find the first time. Nice breakfast that varied every day. You had to pay for the laundry and soap powder and that's unusual for a Residence Inn.

  • Stayed September 2012, travelled with friends
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Helpful?
Thank Orindaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, 4 October 2012
Thank you for taking the time to share your experience with other travelers. We are glad to hear that you enjoyed your stay! Thanks again, and we hope to see you soon!
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High Springs, Florida
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2012

This place was a perfect pick for a trip to Charleston. Free hot breakfast was good. A free evening shuttle to downtown Charleston was a pleasant bonus. The hotel does lack a view but it makes up for it in location. The drive from the hotel to downtown was just a few minutes. I will stay at this hotel again.

Room Tip: Get a balcony. Well worth it on a cool evening.
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  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank sj5210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Charleston Downtown/Riverview

Property: Residence Inn Charleston Downtown/Riverview
Address: 90 Ripley Pointe Dr, Charleston, SC 29407-7597
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Charleston
#26 Family Hotel in Charleston
#33 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Charleston Downtown/Riverview 3*
Number of rooms: 119
Official Description (provided by the hotel):
Residence Inn by Marriott Charleston Downtown/Riverview is just 1.5 miles from the Historic District and is close to The Citadel, College of Charleston, Roper Hospital and MUSC. Your next business meeting will be a success in our Ashley Meeting Room, perfect for board meetings. Conveniently located near I-26 and I-526, this downtown Charleston hotel will prove to be your home away from home. From breathtaking views of the Battery and beaches to the historic homes and plantations, guests will fall in love with all this Southern City has to offer. Charleston will leave you in awe with its unique culture, low-country dining, arts and recreation. With fantastic amenities, the Residence Inn by Marriott Charleston Downtown/Riverview is the ideal choice whether traveling for business or leisure. ... more   less 
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Also Known As:
Residence Inn Charleston Downtown/Riverview Hotel Charleston
Charleston Residence Inn

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