I'm a frequent traveller for work and until now have stayed exclusively at Marriott Properites. This trip was leisure not business, and I chose Marriott so we would be assured of quality accomodations. What a major league disappointment this property was! We booked weeks in adavnace of our stay and provided my "Marriott Rewards number" at the time of booking. We arrive to find a choice of two "accessible rooms" and that was it. Both were next to the elevator. Our room was horrible - dirt and mold in the bathroom, the mattress needed to be replaced a long time ago. Both sides rolled to the center ! The windows may as well have been left out - you looked out to see the wall next door, nothing else. The room was dark, not welcoming, carpets were worn and it' looked like it surely has seen a lot of hard use. TV was terrible - needs to be updated. As a frequent Marriott guest - this was just plain disgusting. The lobby market-place was out of everything, and the complimentary popcorn for each room was even gone. The only positive thing I can say about this stay is the breakfast was ok the next morning. Not great, just ok. I wish I could think of more positive items to list for this property - since all the other Marriotts I have ever stayed in have been up to par - but this place was a dump. Lower your expectations, if you plan on staying here. Note to local Marriott management - I would be glad to provide you with my contact information if you are interested in talking to me about these issues, and are also welcome to see the photos. Please repsond to this comment if you would like to talk with me.
- Official Description (provided by the hotel):
- Residence Inn by Marriott Charleston Downtown/Riverview is just 1.5 miles from the Historic District and is close to The Citadel, College of Charleston, Roper Hospital and MUSC. Your next business meeting will be a success in our Ashley Meeting Room, perfect for board meetings. Conveniently located near I-26 and I-526, this downtown Charleston hotel will prove to be your home away from home. From breathtaking views of the Battery and beaches to the historic homes and plantations, guests will fall in love with all this Southern City has to offer. Charleston will leave you in awe with its unique culture, low-country dining, arts and recreation. With fantastic amenities, the Residence Inn by Marriott Charleston Downtown/Riverview is the ideal choice whether traveling for business or leisure. ... more less
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- Also Known As:
- Residence Inn Charleston Downtown/Riverview Hotel Charleston
- Charleston Residence Inn