As the title said the hotel was beautiful and well appointed. The location was fantastic, very close to shopping, and some great eateries but unfortunately the accolades stop there.
The staff was rather pretentious and seemed to ignore us. For example, my mom was checking out while I was around the corner with the car. Three valets and no one helped her get her bags down the steps even though they all watched her.
We had a water leak in our room, (just an old building nothing major) although the staff moved us it was an uphill battle. They acted like it was a personal imposition to help resolve the issue.
Gosh I hate to say this but if you are looking for a pretentious uppity locale this is it. If you don't pull up in a fancy car just plan on being overlooked.
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- Also Known As:
- Mill House Charleston Sc
- Mills House Hotel
- Holiday Inn Charleston
- Charleston Holiday Inn
- Mills Charleston
- Mill House Hotel Charleston