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Courtyard Charleston Historic District
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Reviews (1,659)
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928 - 933 of 1,659 reviews
Reviewed 20 November 2013

Overall a wonderful place to rest your head.
Excellent service, facility, location and staff.
Great bar set up along with breakfast the next morning.
Easy and professional business center staff.
The F&B team go above expectations on all levels.
I was impressed.
Guest services very friendly and accommodating.
I will definitely stay here again.

Thank You!!

  • Stayed: November 2013, travelled on business
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Thank Nathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded 21 November 2013

Dear Nathan W,

Thank you for your feedback and for choosing our hotel on your trip from Cocoa Beach, FL.

Our Food & Beverage team takes great pride in the service and the local cuisine we offer in our Bistro & event space. They will be very appreciative of the compliment you gave them in your review. The F&B team is constantly looking for ways to improve the offerings in our Bistro Restaurant & Bar and are even installing another 4-tap draft beer system this week! This will give them 8 total draft taps to offer seasonal and local beers to our guests.

We appreciate your business and hope you will return soon.

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed 19 November 2013

We have stayed at the Courtyard Marriott twice and have had a great experience both times. A few weeks ago after returning home, I realized that I left my diamond earrings on the counter in the bathroom of our hotel room. I called the service desk who transferred me to housekeeping. They ended up finding them AND they were shipped to my home a few days later. This re-affirmed my belief that this hotel is awesome!!

  • Stayed: November 2013, travelled as a couple
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1  Thank jennifer h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded 21 November 2013

Dear jennifer h,

Thank you for your feedback and staying with us once again when traveling from Columbia.

We are very happy we were able to find and return your diamond earrings to you! Our housekeeping manager was extremely happy we were able to find them in the room as she knew how much these probably meant to you.

Thank you for your business and please come back and visit us again soon!

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed 18 November 2013

Great stay due to the concierge service from Andrea at the desk. She lined us up with Tommy Dew for a walking tour of historic Charleston that was a delight despite overcast skies. His charming and informative stories and southern history tales brought 1700-1800's Charleston alive. She also recommended some fine restaurants and kindly booked them for us. And, handed us direction cards for each suggestion, including a visit to the famous 1200 year old Angel Oak tree on James island. Prior to leaving she also provided self guided walking tour maps for Savannah and Beaufort which were helpful given we were headed to Hilton Head. Plus, she suggested a stop at Shelton cathedral ruins en route too.
The room we had was specious, clean, we'll appointed, and quiet. Only complaint was upon our arrival the checkin clerk was sick and coughing and not very pleasant. However, Andrea the conserve more than made up for that. One other aside is that it is unfortunate that this Courtyard Marriott doesn't offer a complimentary breakfast even for elite level club members.

Stayed: November 2013, travelled as a couple
1  Thank AdventurerJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded 21 November 2013

Dear AdventurerJudy,

Thank you for being a Top Contributor on TripAdvisor and for staying with us on your recent trip from Chicago.

It is great to hear about the great service that Andrea offered you during your stay here with us. The fact that she was able to provide valuable information not only about Charleston, but also about other popular cities in South Carolina is incredible. I apologize about your experience at check-in and we will address this with our staff to ensure it does not happen again. Andrea's ability to turn the situation around is a testament to the service she and our hotel offers even after we may have a service issue.

We hope you enjoyed the rest of your trip throughout South Carolina. Come back and see us again soon!

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed 17 November 2013

We were here in October for a 3 day business meeting and our group usually stays at the nicer Mariott franchises but this one definetly is unique and a pleasant surprise. Extremely nice people who are are warm and inviting, willing to help out. Rooms are updated and clean, but bedding and pillows are not as comfy as we would like but can't knock it, it's expected of a Courtyard, that is why I gave 4 stars. Meeting rooms are convenient, breakfast at the meetings has to be the best I ever had, and we have these meeting 3 times a year at different holets. Omelette and pancake stations were excellent. Excellent waking distance to most Historic Charleston sites. We did not use Kevin's services, but others in our group did, we used a local freind to guide us in the city. The others that did use Kevin said he was right on. Parking is a bit tight, but it is on property and convenient. Great job to the employees and the management team for having a consistent customer service policy through out your orginization. When in Charleston again, we will return.

  • Stayed: October 2013, travelled on business
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Thank Lou R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded 21 November 2013

Dear Gumar2003,

Thank you for your feedback and for being a Senior Contributor on TripAdvisor.

I would completely agree that our hotel is a very unique venue for business meetings and I believe a lot of that comes from the creativity in our catering menus. You mentioned how great our omelet and pancake stations are in your review and there is a great story behind these action stations. When putting together our catering menus for 2013, our Executive Chef Justin Morris, looked to a experience he had as a marine in Iraq. He recalled that when they arrived at the base they had a create your own pancake station that just made everyone's day. The pancakes station offerered a choice of buttermilk, chocolate chip, strawberry, or blueberry pancakes with all the toppings you could ask for. It is great to hear that the experience Chef had in Iraq translated into a memorable experience for you here in Charleston.

We hope you will join us for your next meeting and thank you for your business!

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed 14 November 2013

We recently stayed at the Courtyard in the historic district. If you're looking for a clean, comfortable and convenient place to stay in Charleston....make your reservation here. The staff was so helpful and courteous. If you've read other reviews, Kevin's name is firmly planted in your mind. It's true, he's great. One day we forgot our map and called him while out walking to ask for directions. He guided us to our destination. When we return to Charleston....this is where we'll stay.

I have some reviews yet to be posted on places we visited but it's important for you to know that the local people we encountered were without question some of the warmest, friendliest and most helpful I've ever experienced. Thank you Charleston.

  • Stayed: November 2013, travelled as a couple
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1  Thank gilmoreooa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded 16 November 2013

Dear gilmoreooa,

Thank you for being a contributor on TripAdvisor and for your kind words about our hotel.

I would agree that our hotel is clean, comfortable, and convenient for all of our guests. What really sets us apart is our service though and it appears you were able to experience that during your stay with us. Kevin and our entire staff take great pride in living up to the reviews and comments here on TripAdvisor and ensuring that we offer the level of service that our customers rave about on this site.

You are spot on in your view of the local people here in Charleston as well. You would be hard pressed to make a case for a city that could be said to be friendlier than Charleston, SC.

Sincerely,
Grant Hoskins
Assistant General Manager

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