My wife and I recently took our first trip to Charleston for our 14th Wedding Anniversary. The hotel was clean, well appointed, conveniently located and everything I had hoped after booking it online. However, what impressed me the most was the staff. While most people rave about the Concierge services (which were impressive) I will reserve my praise for the ladies at the front desk and for the house keepers. They all were incredibly warm and vocal. They always greeted us, always smiled and made us feel genuinely welcomed. If we walked down the hall and rooms were open being cleaned, the housekeepers would say hello to us from within the room while we simply passed by. I was very impressed.
The pinnacle for us was that the girl at the check in desk (Melea?) took time to ask about our trip and what brought us to Charleston. She discovered it was for our anniversary and unbeknownsdt to us, upgraded our room (significantly) while we were standing there talking. When we went to check in we found ourselves in a high-level, corner suite after anticipating a standard double queen room. We were blown away. The next day we received some drinks and chocolates in our room complete with a Happy Anniversary Card. I'm certain this isn't something they always do or are able to do but I must admit, it made a HUGE impression. We did not ask nor would I have even known to ask for any special treatment. We were and are so very grateful.
A huge impression was made on us by the staff and by this hotel. We were both blessed and impressed and look forward to a return visit.
- Official Description (provided by the hotel):
- Courtyard by Marriott Charleston Historic District hotel in downtown Charleston is just steps from King Street boutique shopping, SPAWAR, Boeing and the Charleston Joint Base. It also boasts the largest Marriott Meeting space in the Historic District and offers flexible event space perfect for anything from board meetings to black-tie affairs. Our downtown Charleston hotel's exciting location makes anytime the perfect time to visit this charming Southern jewel. Conveniently located near I-26 and I-526, this Charleston hotel's historic downtown location offers breathtaking cityscapes and attractions that sparkle all year long. From sun-dappled water views of the Battery and beaches to the historic homes and gardens, visitors fall in love with all this Southern city has to offer. Tempt your palate with low-country cuisine, marvel at the city's unique culture, arts and recreation. Charleston is a distinctive destination and our Charleston downtown hotel boasts a fantastic location for business and leisure ... more less
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- Also Known As:
- Courtyard By Marriott Charleston Historic District Hotel Charleston
- Holiday Inn Charleston
- Charleston Holiday Inn