We stayed here for 1 night while on our way to Savannah and Hilton Head. We had a day to explore Charleston and were not disappointed! The concierge was amazing! I wish I had gotten her name so I could tell everyone here, but she was great! We got upgraded to a suite which was very nice. Huge bathroom and sitting room area with a kitchenette. The lobby area is very nice too. When we got back from dinner, the lights were out in the lounge, but the bartender was still there. He said he was just closing up, but got drinks for us anyway. All of the staff that we dealt with were very nice. Lovely one night stay at this great hotel.