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“Much improved!”

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Hampton Inn & Suites Charleston / West Ashley
Ranked #27 of 61 Hotels in Charleston
Certificate of Excellence
Tampa Bay, FL
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Much improved!”
Reviewed 20 May 2014

I had stayed at this hotel last summer, and was very disappointed in it. (Previous review: http://preview.tinyurl.com/o6n2tth ) I had decided to try a different hotel the next time I was in town. Well, the hotel I wanted to try was booked, so I figured I would give this one a final try.

I had no issues this time around. The front desk was always manned with attentive staff. The room I was given was spotlessly clean and bright. And a big kudos for the charging station on the nightstand. It has a few power outlets and USB chargers—very convenient.

The interior décor of this hotel is very pleasing with a “southern plantation” theme. And the complimentary breakfast was quite nice as well.

I was happy to have no issues whatsoever this stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dvd77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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  • French first
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English first
Cape Coral
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 May 2014

we arrived at hotel sat 10 may went to check inn the girl at the front desk gve us one king bed we asked for 2 beds we went down stairs and asked her and her attitude was we ordererd one king but she give us aroom with 2 beds on a different floor when we got to the new room she forgot to activate the keys so down stairs again to activate the keys go to use the phone phone does not work back down stairs again a/c stayed onn till monday 24/7 untill they changed the unit phone got fixed on monday also every night after playing tourest we had to go down stairs to reactivate our keys they never worked 2 days in a row jerome stock

Room Tip: go elseware
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerome S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seneca Falls, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

We needed a room at the last minute due to a break down in the pouring rain. The hotel is nice. However, the location is very hard to access due to traffic patterns and you really can't walk to much. Also the fitness center can only be accessed by going outside and walking on the edge of the pool.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, NC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

The hotel service was excellent. The Snooze and Cruise service was extremely helpful since we were going on a cruise. Being able to park at the hotel and get a shuttle to and from the port was great. No hassles! We would do it again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Beach, Florida
Level Contributor
139 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 May 2014 via mobile

I have either been a gold level or diamond with Hilton for decades. I have never stayed at such a poor hotel. There are people who smoke in their rooms. When I complained about this, after 2 nights I was moved to a room that was filthy and smelled like a locker room. When I complained about this I was moved to a handicap room. That night all tv'S went on the blink. I had stayed here only because everyother hotel was booked or charging more because of graduations. For all my trouble they offered 50% off 1 night. All I can do now is call American Express.

Stayed May 2014, travelled with family
Helpful?
6 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barling, Arkansas
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 May 2014

Very easy to get to from the Charleston International Airport. Just a few miles south of the airport. Very quiet, clean location. Theater just a few blocks away and restaurants all around. Just a couple miles from historic downtown Charleston. Very pleased with this property! Staff was very friendly and helpful with directions and any questions we had. Highly recommend this Hampton!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deltona, Florida
Level Contributor
380 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 11 May 2014 via mobile

Stayed here last Tuesday and was
pleasantly surprised they had happy hour from 5 to 7 offering beer, wine,cheese and snacks.
This was a first for me at a Hampton Inn and wished they all had this.
The room was quite spacious with a small kitchen and was clean and very QUIET.
Everyone employed here were the most friendly staff of any motel I have ever stayed at.
Excellent location which puts it near the interstate, numerous businesses and the historic district.
The hot breakfast was good, just wish they had bacon!
We look forward to a return visit.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Charleston / West Ashley

Property: Hampton Inn & Suites Charleston / West Ashley
Address: 678 Citadel Haven Dr, Charleston, SC 29414-5642
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Charleston
#25 Romantic Hotel in Charleston
#25 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn

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