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“This wonderful hotel should be a school for the hospitality industry.” 5 of 5 bubbles
Review of French Quarter Inn

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French Quarter Inn
Ranked #1 of 60 Hotels in Charleston
Certificate of Excellence
GreenLeadersBronze level
Delray Beach, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“This wonderful hotel should be a school for the hospitality industry.”
5 of 5 bubbles Reviewed 10 August 2013

My wife and I were on vacation for a week in Charleston and staying at the Doubletree Suite by Hilton across the street. Doubletree's General Manager should take the time to spend a night here and learn something for his place. The reason we moved over to the FQI. We were looking for a place to have a glass of afternoon champagne somewhere, went into the FQI, looking for a bar. We were approached by the valet/bellman Charles and told the bar was not open yet. He then proceeded to convince us that it was entirely acceptable for us to go upstairs and get a free glass like we were guests of the hotel. We were not very comfortable taking free champagne but were told the same thing by the front desk! You can read the other reviews about all that is offered. We concur. However, I went downstairs to get something i forgot in my car. A valet insisted it was to hot out for me to get it and he would be right back with my item. While waiting, Bellman Charles came over to thank me for checking in. General Manager Brent Gresham was coming in the door and Charles introduced me to him. I explained Charles' role in our changing hotels. Brent walked me upstairs, asked if we were partaking in the wine and cheese offerings. I explained we were running late for dinner and had no time and went to my room. Five minutes later, a knock on the door and Brent was there with a plate of fresh fruit, 3 different cheeses, crackers, fig jam, cured meats and dried apricots. This from a very busy GM!!!

Room Tip: We stayed in a Queen jr. Suite. Spectacular!!! You can't go wrong with any room. No pool or fitn...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank billmccannofflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 28 August 2013
Dear billmccannofflorida,

I hope y'all are well back in beautiful Florida! It truly was an absolute pleasure meeting and serving y'all! Your high praises really lifted the entire team's spirits as we cherish these comments from our guests. On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,694 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (598)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksboro, TN
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 August 2013

Everything about this Inn is perfect. Friendly staff, spotless room, delicious breakfast, I could go on and on. My only complaint is I couldn't stay longer. My husband and I came to Charleston for a long weekend and after lots of sight seeing I couldn't wait to get back to our room every night. Gourmet coffee, tea, water, and ice were provided all day. Wine and cheese were served in the afternoon then fresh baked cookies every night.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank aaxley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 27 August 2013
Dear aaxley,

I hope y'all are well back in beautiful Tennessee, and I am delighted to read that your stay was perfect! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

In the heart of Charleston where charm abounds...stayed for five nights in this French country styled boutique hotel. On a personal note...not since I stayed in a small villa style hotel in Rome (The Inn at the Spanish Steps) has any hotel come close to this experience. Hospitality as it's finest...rooms are lovely, clean and beds are sumptuous. To start each morning with coffee and tea just steps away (a station is set up on each floor), in the lobby a wonderful continental breakfast, wine and cheese every evening, and to end each day with warm cookies and or a glass of wine. Coffee/tea and delicious flavored water available all day long, every member of the staff is friendly, helpful and will go out of their way to accommodate you.....this is hospitality at it's finest. These amenities are included in the price of the room, no additional fees tacked on (what other hotels call the concierge floor). A perfect stay!

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank journeys75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 27 August 2013
Dear journeys75,

Wow..."a perfect stay!" I am delighted and honored to read that we compare to such a wonderful property! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond Hill, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

We picked French Quarter Inn after reading about various properties on Trip Advisor. From the time we arrived to our departure 5 days later, the service was phenomenal. We have stayed at many 4 and 5 star hotels and none compare to the service and details attended to at the French Quarter Inn. The complimentary breakfast service to the room is wonderful and wine and cheese after a day of exploring the city is just right. The finishing touch 24 hour complimentary coffee, tea and cold beverages available in the lobby is perfect for when one just wants a drink and doesn't want to leave the inn.

When one factors in the splendid hospitality of the staff and all the complimentary extras that come as part of the cost of a room, it is truly unbelievable. We went from Charleston to stay at a 4 star chain hotel in Myrtle Beach, what a disappointment compared to the French Quarter Inn especially when the price was $80 more a night. We will definitely be back.

We went from

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank BAB333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 26 August 2013
Dear BAB333,

I hope your travels back to beautiful Canada were pleasant! I am delighted to read that y'all found our service to be phenomenal. On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

Having lived in Charleston most of my adult life I knew I would never find the Charm, fabulous Southern food and unsurpassed hospitality in any other city so when it came to our Honeymoon we didn't have to travel far! The French Quarter Inn was the perfect spot, close to everything, wonderful service and quite rooms. We stayed in a King with a private terrace over looking Church Street and Saint Phillips. Very romantic, a delicious breakfast on our private terrace was a wonderful way to start the day. Do take at vantage of the complimentary bikes great way to get around. A true hidden gem.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank FreeBird001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 26 August 2013
Dear FreeBird001,

I am delighted to read that you consider us a hidden gem! It means so much to hear from our locals, and I thank you for y'all choosing to stay with us to celebrate such a special occasion! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bourke, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

My husband and I arrived at this hotel exhausted and desperate to relax. I booked it based on the reviews and am SO glad that I did. From the moment we entered we felt the relaxing ambiance and the luxuriousness. Check in was smooth and the room was ready. The room was large and elegantly designed in French decor. The valet parked the car and we never used it again for 3 days. Everything (the shops, the restaurants, the market, the ocean) are within easy walking distance. The bed was super comfortable - you literally sink into it and don't want to get out. The internet is super fast and there was and there was even a DMI cable to connect our computer to the TV or a blue-ray DVD player for our convenience. Their continental breakfast includes meat, cheese, hard boiled eggs, fresh fruit, fresh yogurt, as well as the usual french pastries and bread. What I loved was that their was fresh coffee and tea ON THE FLOOR in the morning so I could just slip out and grab a cup without going down to breakfast. Coffee, tea, lavender lemonade, iced tea and detox water are available all day long long. Wine and cheese and hors d'oeuvres are available at 5:30 and milk and cookies later on in the evening. I could go on and on but the bottom line is that if you are looking to relax this is simply the BEST way to do it.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank MichelleBF6210NSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 26 August 2013
Dear MichelleBF6210NSW,

I thoroughly enjoyed reading your review, and I thank you for such high praises from you stay with us! Also, I love the lavender lemonade too! On behalf of the entire French Quarter Inn team, we greatly appreciate your kind words about our charming inn, and we also thank you for helping us to spread the word about our renowned services to other travelers.

Please contact me directly if I can ever be of any assistance to you and your family!

We hope to see y'all again!

With highest regards,

Brent Gresham,
General Manager
French Quarter Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

The French Quarter Inn surprised us with the quality of its staff, location and sensitivity to detail. The location is next to the tourist market but we never heard any street noise. The room was kept very clean and bed linens were changed every day without having to beg housekeeping. Complimentary breakfast food and the nightly wine and cheese hour featured quality tidbits not the kind of cheesy rot gut stuff some hotels pawn off to their customers. Even the house restaurant Tristan was excellent and we rarely like hotel restaurants. Complimentary coffee and tea service in the hallway outside our room as well as in the lobby throughout the day was a nice additional touch. The only problem we encountered and we suggest everyone be wary of is we were charged $20 a day for valet parking even though our package, "Just the two of us" clearly included valet parking. The front desk was quick to take it off our bill when we brought it to their attention but how it got there in the first place I will withhold judgment but suggest everyone check their bill closely. I wish I could have given this one an Excellent instead of very good.

Room Tip: Check your bill for addons.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank RDo_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FQIGM, General Manager at French Quarter Inn, responded to this review, 5 August 2013
Dear RD o,

I hope your travels back to the great city of New York were pleasant! I thank you for such kind praises regarding our establishment, and I sincerely apologize for the technical mishap by our brand new computer system. We just implemented a brand new Property Management System August 1st and we are still "ironing out" some technical glitches.

I assure you this issue is now resolved, and I am sorry for any inconveniences. Please never hesitate to contact me directly if I can ever be of any assistance to you and your family!

Brent Gresham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about French Quarter Inn

Property: French Quarter Inn
Address: 166 Church St, Charleston, SC 29401-3125
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Charleston
#1 Romantic Hotel in Charleston
#1 Luxury Hotel in Charleston
#1 Business Hotel in Charleston
#5 Green Hotel in Charleston
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — French Quarter Inn 4*
Number of rooms: 50
Official Description (provided by the hotel):
The AAA Four Diamond Inn's newly redesigned rooms are inspired by the old world elegance of a Parisian chateau set against the architectural backdrop of Charleston's classic French Quarter. Red medallion-patterned draperies and damask chenille upholstery in hues of black, white and gold create a rich distinction between the fabrics and furniture, of the highest quality.Among many other amenities, guests of the hotel enjoy complimentary items such as: champagne and lady fingers at check-in, an evening wine and cheese reception, freshly baked cookies and milk, evening turn down service and gourmet continental breakfast in the lobby or served to your room. The over-sized guest rooms, some with working fireplaces, private balconies, and whirlpool tubs, provide imagery of an era gone by, but still grants contemporary amenities a sophisticated traveler has come to expect. ... more   less 
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Also Known As:
French Quarter Hotel Charleston
French Quarter Charleston
French Quarter Inn Charleston Sc

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