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“Rude manager average food”
Review of Cru Cafe

Cru Cafe
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Ranked #9 of 910 Restaurants in Charleston
Certificate of Excellence
Price range: US$10 - US$30
Cuisines: American
More restaurant details
Restaurant details
Good for: Local cuisine, Special Occasion Dining, Child-friendly
Dining options: Brunch, Lunch, Dinner, After-hours, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Dining style: Casual Dining
Neighbourhood: Downtown
Description: Located at 18 Pinckney Street, in a classic 18th century Charleston single-style home, Cru Café offers the best in upscale comfort food. Guests of the restaurant enjoy indoor and outdoor porch seating, gourmet comfort food, a wine list tailored to the varied menu and rich, satisfying desserts. It’s one of Charleston’s best kept secrets. Open for lunch and dinner Tuesday through Saturday.
Waycross, Georgia
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Rude manager average food”
Reviewed 9 June 2014 via mobile

We had reservations and arrived on time. When we walked in, no one acknowledged us. Finally the manager Nate, gave us a questioning look and I said my name and that I had reservations. He tersely motioned to a table without saying a word or smiling at all. By southern standards, his manners are atrocious. A quick, "We're glad you're joining us tonight. Here is your table," would suffice along with welcoming body language. He seemed put out that we had arrived. I had the duck which was well prepared but the hash with it was over salted. My table companions dishes were average. With all that Charleston has to offer for people who love food, Cru cafe is not an option. I would suggest SNOB.

Visited June 2014
Helpful?
3 Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, Public Relations Manager at Cru Cafe, responded to this review, 11 June 2014
We're very sorry to hear about your experience recently. Nate is known as a well-respected and liked manager in our restaurant, so hearing this is unacceptable and we will talk with him about this immediately. If you plan to come to Charleston again, please let us know ahead of time so we can remedy this. We do hope you will give us another chance. Our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,368 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Lenoir City, Tennessee
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great Lunch”
Reviewed 8 June 2014 via mobile

We had their General Tso's Chicken and really enjoyed it. Service was really good as well. We will be back when we are back in Charleston.

Visited June 2014
Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
44 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Amazing Lunch on a Beautiful Patio”
Reviewed 8 June 2014

We had reservations for lunch (highly recommended as it is always very busy) at 1:15pm. We waited an extra 15-20mins for our table but they had park benches set up outside in a nice shady spot so the wait was no problem for us. They were also really apologetic for us having to wait with a reso. We sat on the patio (also highly recommended as it is beautiful and cool even on a very hot day). The service was outstanding and the food was absolutely delicious. The General Tso's chicken is unbelievable! Start with the Chinese Chicken Salad as an app and go Asian fusion all the way. Such an amazing spot for lunch!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Beautifully tucked away gem in downtown Charleston.”
Reviewed 7 June 2014

My wife and I enjoyed a lovely supper at Cru during our stay in Charleston. The staff upon entry thru the meal and on exiting were happy to see us and treated us well the entire time.
The meal was equally as impressive. I had the seared breast of duck which was done perfectly. My wife had the bbq's pork shank with an impressive presentation and the meat was very tender as it should be. Won't be our last trip to Cru next trip.

Visited June 2014
Helpful?
Thank Sabom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great food! ”
Reviewed 6 June 2014 via mobile

Cru cafe had us worried because it was so tiny, but the food was well worth the wait! The specials that day were a pulled pork bbq sandwich and an open faced salmon sandwich. My wife and I got both of them and man was it fantastic! The service was great and we finished off our culinary experience with their delicious bread pudding.

Helpful?
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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