We stayed for a family reunion. The front desk was rude on the phone as if we were bothering them. Several other family members staying said they had to get someone to clean their room. When we did get the house cleaner to finish up cleaning, she made the bed like a 5 year old. Do better Hawthorn hire people who know how to make beds!!!!
It's not easy traveling as a family of 6 but this hotel fit the bill. Spent 3 days in Charleston and since we spent most of the time in the city we had no complaints about the space. The breakfast hit the spot, everyone slept comfortably and the staff was very courteous. We were also close to the beaches and downtown which helped with gas. Will definitely book again if we ever go back to Charleston.
I can not say anything about this location personally, however, when I ran a search on stay, park and cruise packages a Trip Advisor Review "“Park and Stay while Cruising from Charleston” Reviewed August 14, 2011" came up. After calling the hotel I was notified this was not true. According to their front desk representative on 6/27 at 0945 you can't leave your vehicle on the property while you cruise, even if you are staying with them before and after, they will tow your vehicle. Not an issue with the property, just a warning to those looking to stay, cruise, and stay.