This was a wonderful stay overall. The hotel was very modern and updated, rooms were large, complimentary breakfast was delicious, free wifi, relaxing pool area and tons of other amenities.
As a hotel employee, I know how stressful it can be working In the hospitality industry, there are many complaints, phones ringing off the hook, endless check- ins etc... The staff here went above and beyond in every aspect. Becca, Chris, Brian, Liza and Tiffany are all OUTSTANDING in their customer service skills. They gave us directions, local sites, restaurants and places to visit. Chris and Becca even accommodated our request for a room change to a poolside balcony room. Tiffany recommended a wonderful restaurant for us to have dinner. This staff truly expressed me and I found them to be the most important aspect of this property. I would recommend this hotel and love to stay here in the future.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more less
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- Also Known As:
- Best Western Charleston
- Charleston Best Western