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“Charleston Holiday Inn Express Downtown”

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Holiday Inn Express Charleston Downtown - Medical Area
Ranked #47 of 61 Hotels in Charleston
Reviewed 27 December 2013

We stayed three nights. The staff was friendly and the service was excellent. The free breakfast was excellent. Easy 5 minute drive to the old section of Charleston. Would definitely stay there again.

  • Stayed: December 2013, travelled with family
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1  Thank Scott828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

Thank you for your 5-star recommendation and we look forward to your return!

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538 - 544 of 764 reviews

Reviewed 24 December 2013

Booked here in part due to excellent ratings on Trip Advisor, but I was greatly disappointed. For my family of 5, I booked two rooms. In one room, the light didn't work; in the other room, the phone didn't work. There were few outlets, and they didn't all work, so re-charging phones, etc. after a 15 hour drive was difficult at best. Free breakfast was about the poorest I have experienced in many years of travel; food trays emptied by 7:30 - 8 am, and remained empty for periods of 20-30 minutes. They seemed to run out of everything. Staff was very nice and tried to be helpful clearing tables, but what was the point if we hadn't been able to get anything to eat? On the plus side, even though away from downtown, there was free parking and the free shuttle trolley was great. Just wish that the front desk didn't send us out one-half hour early for a trolley that isn't actually scheduled on the weekends. Will not stay here again.

  • Stayed: December 2013, travelled with family
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2  Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

I am disappointed as well to hear that you encountered so many problems with your stay. I greatly apologize. I am very sorry that you would not stay with us again but do thank you for your feedback as we may improve in any lacking areas going forward. We do appreciate you.

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Reviewed 24 December 2013

We only stayed for one night but the experience was great. The hotel is well located, plenty of parking and the holiday inn standards of customer care. Becca, Jami and Robin were very helpful in sharing their points of interest around town. Highly recommended!

  • Stayed: December 2013, travelled with family
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1  Thank Saar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

Thank you for the recommendation and the recognition of our great staff!

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Reviewed 23 December 2013

This hotel proved to be well worth the value. We used our car and it was a very convenient location. The room was clean, the lobby and breakfast/TV rooms were very comfortable. The staff was very friendly and helpful. Jami, Elaine and Robin were very helpful at breakfast which was plentiful and yummy. Having a fridge and microwave was helpful during the 5 night stay.

Room Tip: Get a room with a fridge and microwave
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  • Stayed: December 2013, travelled with friends
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1  Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

We are happy to be able to provide our guests such great value while visiting Charleston. Thank you for your recognition!

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Reviewed 22 December 2013

We enjoyed our stay very much. The room clean and comfortable. The staff was very helpful and very pleasant. Thenlocation is just minutes from downtown Charleston, and the breakfasts were great. This is not a luxery experience, and we did not sant that. This is a very good reasonably priced way to viskt a beautiful city.

  • Stayed: December 2013, travelled with family
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1  Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

Thank you for choosing us! We appreciate your review and look forward to having you visit again!

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Reviewed 22 December 2013

We enjoyed our stay at this cute and clean hotel. I appreciated the decor & color palette. The free breakfast did not disappoint. There is a McDonalds within walking distance, and the trolley stop is on the Lockwood Dr side of the hotel. The front desk staff was very helpful in printing out driving directions to & from Middleton Place and James Island County Park. Make sure you have a GPS as well b/c the roads are tricky. It is very easy to miss a turn or an exit and there is no quick or easy remedy.

Stayed: December 2013, travelled with family
1  Thank Dawn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 5 January 2014

We are very proud to provide you a comfortable stay. I’m happy to hear we were able to help you successfully navigate around Charleston as to not miss any sights!

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Reviewed 20 December 2013

Got into town early and was able to complete what I needed to do. They were able to provide an early check in. Everything worked out well. Front desk staff was professional and hotel seemed well kept. While this hotel is not downtown, it is a short walk. Short, fun, 20 minute walk to downtown attractions.

Stayed: December 2013, travelled on business
1  Thank jdenhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded 24 December 2013

Thank you for your wonderful review! We appreciate your review. We are always happy to provide our guests and early check-in if we have rooms available.

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Additional Information about Holiday Inn Express Charleston Downtown - Medical Area

Address: 250 Spring St, Charleston, SC 29403 (Formerly Holiday Inn Express Charleston Downtown - Ashley River)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Charleston
Price Range: £90 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Medical Area 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Medical area. We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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