This was our first stay at the sweetgrass inn, and it will be our last. As soon as we walked into the room, I noticed a roach crawling up the wall. I didn't think to much about it since it was just one (you can find a roach in a really nice place). Later that night, we killed a total of 5 roaches, and found one in our bed the next morning. They were seriously everywhere! I lost count after that. I also noticed that it looked like the room had not been vacuumed in a long time. there was a layer of dust up against the wall panels and between the desk, dresser, and fridge (there was also a dead roach that looked like it had been there for a while). The room was obviously not vacuumed before we came in, because their was a hair tie in the floor next to the bed. There was also a day that room service never came by to bring us new towels (we were leaving for the day when room service was going by the room, the lady asked us if we needed services, and we said they did not have to make up the bed or anything, we just needed new towels and we never got them). I will say that the staff was very friendly and personable, but that can only go so far. I should have gone to them and complained, but I really saw no point since all they could do is move me to a new room and since this was the weekend of the 4th, I knew I would never be able to find another place. I will not go back to the sweetgrass inn !!!
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- Also Known As:
- Best Western Sweetgrass Hotel Charleston
- Best Western Charleston
- Charleston Best Western