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“A hop, skip, & jump from Charleston attractions”

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Best Western Charleston Inn
Ranked #24 of 61 Hotels in Charleston
Certificate of Excellence
Reviewed 27 September 2013

We weren't expecting much, and I was dreading the bed. Much to our surprise the bed was very comfortable and we had a very good nights sleep. They said they had a continental breakfast, but I would call it an extended continental. They had hard boild eggs, make-ur-own waffles and pancakes. It was the first time I saw the pancakes anywhere. They had the other usual breakfast items as well, including fresh fruit.

Room Tip: The hotel it located on a very busy highway. Get a room in the very back and it will be very quiet!
  • Stayed: September 2013, travelled as a couple
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Thank Johanna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 4 October 2013

Dear Johanna A,

Thank you for taking the time to post your review. We really appreciate the opportunity to interact with our guests that sites such as this one provide.

I was delighted to read that you enjoyed your recent visit with us and that you found our beds to be so comfortable. I was also quite pleased to know that you enjoyed our breakfast offering. We have recently added sausage to our breakfast and hope it's a big hit with our guests.

Again, thank you so very much for your comments. We hope to see you again.

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827 - 833 of 1,229 reviews

Reviewed 24 September 2013

While the rooms themselves were adequate, the walls were paper thin-- my sister and I barely got any sleep, because the guests next to us were watching their television for the entire night. The volume didn't seem to be turned up to an unreasonable amount; it just felt like we were in the same room as them! Since there are plenty of other hotel options in the Charleston area, I won't be coming back to the Sweetgrass.

  • Stayed: October 2012, travelled with family
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Thank PSD1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 4 October 2013

Dear PSD1986,

Thank you so much for taking the time to post your review. We really appreciate the feedback we get through forums such as this one.

I am sorry you did not thoroughly enjoy your stay with us. I must admit to being a little shocked by your review. As the walls between our rooms are solid concrete we have rarely received a guest concern about noise. However, I have instructed our Director of Property Operations to inspect each room with the television playing in the next room to determine if anything can be done to lessen the noise transmission.

Again, thank you so very much for your review. We hope you'll give us another chance when you return to Charleston.

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Reviewed 21 September 2013

This is a great place to stay close to downtown Charleston. The landscaping at the hotel is beautiful. The room was clean and fresh with a very comfortable bed. I loved the breakfast that was included with the room price. The staff was very helpful with all my needs. I hightly recommend this hotel.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 4 October 2013

Dear David R,

Thank you so very much for taking the time to post your comments. We really do appreciate the feedback.

I was great to read that you enjoyed your recent stay with us and to know that our staff was able to make such as positive impact upon your experience. As we share these reviews with our staff, I am certain they will be delighted to know that their hard work was noticed and appreciated.

Again, thank you so much. We look forward to serving you again.

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Reviewed 21 September 2013

Great property!! Nice pool area, large and well kept. Pretty outdoor areas. When entering room found the toilet not working properly and they sent someone in a matter of minutes to repair the problem.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank haasmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 4 October 2013

Thank you so much for taking the time to post your review. We really appreciate the feedback we get through sites such as this one.

I was very happy to read that you enjoyed your recent visit with us and that our staff was able to address your concerns so quickly.

Again, thank you for posting your review. We look forward to serving you in the future.

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Reviewed 20 September 2013

Very Good! At this price point, the BW Sweetgrass is a very sweet find. This is a good deal in the ever-popular Charleston. Good service as well. Driving up and parking near the door is a plus, not a throwback. In the ground floor of main building, the beautiful quintessential Charleston landscaping with lantana, palm trees, and jasmine that is most commonly found downtown is just outside your window. The floor-to-ceiling windows add to the experience in the older building. The upstairs in the older building gets you vaulted ceilings, though the bottom floor adds convenience with the similarly nice views and spacious rooms. The back building is not bad either. The room size is identical; we were able to experience that through a brief mix-up in smoking preferences requiring a room change. Just a few rooms are reserved for the surviving smokers on the planet. It is sometimes possible to actually get a pet-friendly smoking room. Imagine that, both you and your dog can be inside!

Though it was clearly not a brand new property, I did not find it dated. Excellent mattress and nicely furnished! Nice breakfast room and lobby, even outside garden seating for breakfast. Not one but two dog walk areas, means that you and your dog actually get a short walk. One area is shared with the Sleep Inn next door, as the hotels are side by side. The manager paid us a personal visit to assess our satisfaction. The four-lane Savannah Highway US 17 is really not a big deal, just wait on the nearby light to turn. The lobby, breakfast room, and offices block out the noise. The drive to downtown is short. Lastly, the pool really is fabulous. Modern hotels seem to shoehorn this amenity in to their geography. Best Western Sweetgrass is built around it!

  • Stayed: September 2013, travelled as a couple
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Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 4 October 2013

Dear Colewade,

Thank you so much for taking the time post such a wonderful review. We really appreciate the feedback.

I was delighted to read your review and to know that you had such a wonderful experience. We strive to insure that our guests enjoy not only their stay in Charleston, but their visit with us as well.

Again, thank you so much. We hope to serve you again.

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Reviewed 18 September 2013

The Best Western Sweetgrass Inn was very clean, comfortable and the staff was very courteous and helpful. The yards were manicured and the pool was very inviting. Our TV was not working in the beginning. However, Johnny of the maintenance department had it going in two minutes. This was at 9;30 pm. I would definitely stay here anytime that I am in Charleston.

  • Stayed: September 2013, travelled with friends
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Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 21 September 2013

Dear Jim P,

Thank you so very much for taking the time to share your review. We really do appreciate the feedback.

I was very happy to read that you enjoyed your visit with us. It was nice to know that our maintenance worker, Johnny, was able to make a positive impact upon your stay.

Again, thank you so much for the review. We look forward to serving you again.

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Reviewed 17 September 2013

We stayed here due to my Fiancé having chemo at MUSC, the staff was so accommodating. Monique, Maria & Jana went above and beyond to meet our needs in this very difficult time for us. Our room was very nice. The grounds and the pool are beautiful. I would highly recommend staying here. Once again thank u so much ladies! Your kindness meant more to us than you will ever know. Tuan Pham & Fran Smith

Room Tip: They do have stairs there. I prefer a bottom floor. However, the view of the grounds and pool are be...
  • Stayed: August 2013, travelled as a couple
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Thank MsPalmetto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 21 September 2013

Dear Ms. Palmetto,

Thank you for taking the time to share your comments. We really do appreciate them. Additionally, please allow me to wish your fiancée a full and speedy recovery.

I was delighted to read that you had an awesome stay with us and that Maria, Monique and Ja'Na were able to make such a positive impact upon your visit. We try to insure that each of our guests has a memorable visit; it is very rewarding to know that in your case were successful.

Again, thank you so very much for the kind words. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
Price Range: £61 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western

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