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“Great value and clean hotel”

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Best Western Charleston Inn
Ranked #25 of 61 Hotels in Charleston
Certificate of Excellence
Ardmore, Oklahoma
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great value and clean hotel”
Reviewed 17 March 2014

This hotel is about 5 minutes from downtown, very clean and priced half of what the downtown hotels want. Savannah Highway is a busy road. The room was very clean and the beds are some of the most comfortable I ever had in a hotel, The staff was all friendly. The BBQ restaurant next door is some of the best pulled port I have ever had. The breakfast in the hotel is pretty weak, definitely needs to buy a new toaster. Nice pool, but too cold to use. All rooms are outdoors, plenty of ashtrays around for the smokers. I would stay here on my next trip to Charleston.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 29 March 2014
Dear John726,

Thank you so much for taking the time to write a review. We really appreciate the feedback we get from sites such as this one.

I was delighted to read that you enjoyed your visit with us and found our property to be clean and a great value. I was also quite happy when I read that you found our beds very comfortable. I can tell you the toaster, which was malfunctioning, has been replaced.

Again, thanks so much. We look forward to serving you again.
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1,119 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Detroit, Michigan
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 March 2014

The hotel is about 3 usually easy miles from downtown and the price was considerably less than those in town. The rooms were clean & comfortable with two sinks.

The desk staff was helpful in suggesting places for dinner. Breakfast (included) was sufficient).

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DrBob41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 29 March 2014
Dear DrBob41,

Thank you so much for taking the time to write a review. We really appreciate it.

I was delighted to read that you enjoyed your visit with us and that our desk clerks were able to make a positive impact upon your stay.

I hope we see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuarts Draft, Virginia
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2014 via mobile

We stayed at this hotel for 4 nights and had a great time. No issues with the hotel and had a great breakfast each day. Everyone at the hotel was very nice and it was very convenient to everything we did.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 14 March 2014
Dear Scott W,

Thanks so much for taking the time to review our property. We really do appreciate it.

I was delighted to read that you enjoyed your visit with us. One of our goals is to insure that our guests enjoy not only their time in Charleston but their visit with us as well. It is rewarding to know that in your case we came close to our goal.

Again, thank you so much. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilson, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 March 2014

We searched for many hotels that were close to the historic district but many were too expensive for our budget. This hotel was reasonably priced. This hotel exceeded our expectations! Very clean, beautifully decorated, comfortable beds, and a professional yet friendly staff. We could not have asked for more. We will recommend this hotel to our friends and family and plan to stay at this hotel again on our next visit.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ginger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 14 March 2014
Dear Ginger S,

Thank you so much for taking the time to share your comments. We really do appreciate the feedback we get through sites such as this one.

I was delighted to read that you enjoyed your recent visit with us. I was especially pleased to know that you found our staff to be professional yet friendly. I am certain they were quite happy to read this as well.

Again, thank you so much. We are looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2014

We first experienced this hotel in 2009 when my daughter was graduation from high school and family needed a place to stay. It was wonderful. The staff are friendly, the beds are the BEST, and the breakfast each morning is great. I would definitely recommend this hotel to anyone coming into Charleston whether it be for business or a romantic get away.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank missiee19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 14 March 2014
Dear missiee19,

Thank you so much for your wonderful review and for choosing to stay with us again. We certainly appreciate it.

I was very happy to read that you enjoyed your visit with us again. As we share these reviews with our staff members, I am certain they will be excited to know their efforts were recognized.

Again, thank you so much. I hope we see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2014

Friendly staff made this hotel a great stopover on our way to Florida. Security at the hotel is a plus when towing a boat. We were broken into in Statesville NC. on the way to Charleston and were worried as or tunnel cover on the boat was open and damaged. Loads of parking out back with great lighting. The front desk were helpful with where to have lunch and what to see.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank clazina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 14 March 2014
Dear clazina,

Thank you for much for taking the time to post your comments. We really appreciate the feedback we get from sites such as this one.

I was delighted to read that you enjoyed your visit with us and that our staff was able to make such a positive impact upon your experience. I am sure they will be very happy to know that their hard work was noticed and appreciated.

Again, thank you for the review. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2014

We recently spent the weekend in Charleston, SC at this hotel and were very pleased with the facility in all respects! I would definitely recommend this hotel to anyone wanting a reasonably priced hotel in close proximity to the Historic Downtown area.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this review, 14 March 2014
Dear Ward S,

Thank you so much for taking the time to post your review. We really appreciate the feedback.

I was delighted to read that you had an excellent stay at our property. We do try to insure that each guest enjoys not only their time in Charleston but their visit with us as well.

Again, thank you so much. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Charleston Inn

Property: Best Western Charleston Inn
Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western

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