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“Historic Charleston, South Carolina”

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Embassy Suites by Hilton Charleston - Historic Charleston
Ranked #43 of 61 Hotels in Charleston
Allentown, United States
1 review
“Historic Charleston, South Carolina”
Reviewed 19 May 2014

We were displeased with the quality of service at this Embassy Suites. The room and the lobby need to be redone. Issues with maintenance and housekeeping. Breakfast was good. Front desk people were excellent and very accomodating. Valet was great. Cocktail hour was good but little variety.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren_Stutts, Guest Relations Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 21 May 2014
Thank you for taking the time to review our property. We appreciate your feedback and are delighted to read that our complimentary cooked-to-order breakfast was up to par and that you found our front desk team and valet staff to be “excellent and very accommodating.” We seriously have noted your referencing of our Housekeeping and Maintenance departments and will discuss with the staff areas of improvement. Thank you for deciding to stay at our historic property and we hope to see you again and make your next trip a more enjoyable experience!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Arroyo Grande, United States
1 review
Reviewed 18 May 2014

This hotel is top notch all the way.....from the historic building, to wonderfully caring staff, to excellent complimentary breakfast, and especially for its location right in the heart of the historic area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Myron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren_Stutts, Guest Relations Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 21 May 2014
We appreciate your kind comments about our historic property and wonderful staff. Please keep us in mind the next time you decide to visit Charleston!
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Round O, SC, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 May 2014

I chose the Historic Embassy Suites in Charleston SC because of it's location, location, location!!! It's situated in the heart of downtown Charleston...easy access to shopping, dining and night life...would stay there again in a heartbeat!!!!

  • Stayed April 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Redell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren_Stutts, Guest Relations Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 21 May 2014
Thank you very much for taking the time to review your experience at the Embassy Suites. We are very happy to read that you loved the location and would stay with us again in a heartbeat. We look forward to serving your hotel needs in the future!
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High Point, United States
1 review
Reviewed 16 May 2014

Overall good visit. Enjoyed the city and the hotel. The hotel provided great suggestions about what to see and how to get there. Loved the city. Really enjoyed the breakfast and the afternoon reception

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tonya M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren_Stutts, Guest Relations Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 16 June 2014
Thank you for taking the time to review our property. We are thrilled your family enjoyed the evening reception and complimentary breakfast our hotel has to offer. We hope you come back and stay with us the next time Charleston is on your agenda.
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Naples, FL, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 16 May 2014

While I initially thought the price to be high, it was more than justified by an excellent location, above average breakfast, evening reception and overall services provided. We are especially grateful to Frank Bellamy who guided us to excellent restaurants and secured reservations for us. Thanks to Frank we have a new best friend and his name is Billy Hall.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren_Stutts, Guest Relations Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 21 May 2014
We are excited you decided to stay at our property and that you enjoyed all of the complimentary amenties we offer--including our cooked-to-order breakfast--evening reception with cocktails and light hors d 'oeuvres, and wireless internet. Thank you for your kind words about our hotel and the concierge, Frank, who has been with our team for many years and is truly an asset to our hotel. We appreciate you staying with us and look forward to seeing you next time you visit Charleston!
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Boston, Massachusetts
Level 6 Contributor
152 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 May 2014 via mobile

Very spacious room. Not the most modern or updated but it served me just fine. I got here after spending a week at small skanky hotels in Latin America so maybe my expectations were low, but I liked this place. Dining was basic but also fit my needs. Nice atrium area felt very open. Location was perfect as you could walk to everything downtown.

Stayed November 2013, travelled on business
Helpful?
1 Thank bz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 15 May 2014
Thank you for choosing to stay with us and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gravois Mills, United States
1 review
Reviewed 14 May 2014

Great Hotel! Great location! Helpful staff! There was no negatives whatsoever. The food and drink was excellent as well. We would definitely recommend this Embassy Suites to anyone looking for an excellent travel experience.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, 15 May 2014
Thank you very much for your review. We appreciate the kind remarks and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Charleston - Historic Charleston

Property: Embassy Suites by Hilton Charleston - Historic Charleston
Address: 337 Meeting St, Charleston, SC 29403-6402
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Charleston
#30 Family Hotel in Charleston
#31 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Charleston - Historic Charleston 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
A historic landmark, within the walls of the original Citadel, the Embassy Suites Historic Charleston is a grand restoration and is well located, adjacent to Marion Square, and walking distance to many major Charleston attractions including the College of Charleston, MUSC, fabulous restaurants and King Street shopping. Enjoy our complimentary cooked-to-order breakfast and nightly Manager's reception. We look forward to welcoming you to the Holy City with warm, Southern hospitality. ... more   less 
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites

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