My family stayed there for a weekend and it was decent for the money but nothing grand. What made me give this place 5 stars was the customer service by a young lady (I think her name was Chelsie and sorry if I spelled it wrong). The professionalism, knowledge and courtesy she extended was far greater than any other hotel we've stayed at since we started visiting Charleston. Yes the lobby was small, and the place could use updating, so I would have given your hotel a 3.5 or 4, which is fine. Customer service goes a long way, though, and from our many travels across the country with experiences at lots of hotels, she should be teaching others how to do this. I have to say that dealing with her was what made this a 5 star rating!
- Official Description (provided by the hotel):
- All the beauty, romance and adventure of Historic Charleston, South Carolina are located right outside the front doors of the Holiday Inn Charleston Riverview. On the banks of the Ashley River you are just minutes from Charleston with its many restaurants, shops and historic attractions. If you are looking for a day at the beach, we're only 10 minutes away from Folly Beach, Sullivan's Island, and the Isle of Palms. Join us atop the hotel in our HarborView Restaurant & Lounge for spectacular lowcountry cuisine, and breathtaking views of the Ashley River and the beautiful downtown skyline. The hotel is conveniently situated on Highway 17, with easy access to Charleston's popular destinations, such as: The Citadel, MUSC, the College of Charleston, Riverdogs Stadium, and of course the historic downtown area. Experience a Charleston landmark and true southern hospitality at the Holiday Inn Charleston Riverview. ... more less
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- Also Known As:
- Holiday Inn Charleston Riverview Hotel Charleston
- Charleston Holiday Inn