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“Excellent Location in Charleston”
Review of Indigo Inn

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Indigo Inn
Ranked #18 of 61 Hotels in Charleston
Certificate of Excellence
Marietta, Georgia, USA
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent Location in Charleston”
Reviewed 21 May 2014

Great location near the market. Private parking lot. Breakfast and wine-cheese hour are included. The courtyard is amazing. The rooms are comfortable and the customer service was outstanding. This was my second time at Indigo Inn and would not stay anywhere else.

Room Tip: Its quieter on the top floor.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 23 May 2014
Thank you for your return visit, Cindy K!!! We love having you, and look forward to future visits.
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969 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
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English first
Albany, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

My husband and I just returned from a visit to Charleston. I had stayed once before with girlfriends and had been anxious to bring my husband. The Indigo is a charming Inn that is centrally located to all the sites in Charleston. Most everything is within walking distance so a car is not needed. On site parking is available. The rooms are very clean and are decorated much the way you would expect them to be in Charleston. What makes the Indigo stand out from other places is the staff. Everyone is friendly and very helpful. They will give recommendations for restaurants and then make the reservations for you. They were also very helpful reserving tours or arranging for tickets. Prior to our arrival, Jerrica from the front desk, had made our reservations to 3 tours/walks that we had wanted to do. When we checked in we were handed an envelope with all of our tickets. She went well beyond what I would expect and was very pleasant to talk to while we were there. The Inn also offers a nice complimentary breakfast and afternoon wine and cheese. We loved our stay and look forward to going back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 29 May 2014
Thank you for your return visit, luvtotravel722, and for bringing your husband!!! Our staff works very hard to ensure that our guests have a unique and memorable Charleston experience, and it is with pride that I pass your kudos on to Jerrica, et al. We look forward to your next visit.
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Dallas, Texas
Level Contributor
182 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 20 May 2014 via mobile

Walk to most historical sites; museums; shopping; and casual or formal dining. You really don't need a car; parking in Charleston is difficult and being able to visit without driving is a real plus. The Inn is very warm and pleasant. The breakfast each day is excellent and can be enjoyed in the lovely inclosed courtyard. The courtyard is also the place to enjoy the late afternoon wine and appetizers that are served. The rooms are decorated in Charleston replica pieces and are very cozy. The staff all were pleasant and helpful. The atmosphere makes everyone friendly and it is a good place to meet new friends during your time spent in the courtyard. We will definitely be back!

Stayed May 2014, travelled as a couple
Helpful?
2 Thank corvettegirl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 23 May 2014
Thank you for your comments, corvettegirl07!!! You fit right in with the friendly atmosphere and with other guests, and we welcome your return visit.
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Coventry, Connecticut
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 May 2014

The Indigo Inn is centrally located, so that you can walk out to restaurants for dinner, stroll to walking tours of the city, and visit all the landmarks easily. The 3 story interior court yard is amazing, and a great spot for breakfast or for the complementary evening wine/cheese. Rooms were very comfortable, up-to-date, and well-maintained. Breakfast is complementary, and includes ham and cheese biscuits, yogurt, fruit and cereal. This is a great choice when visiting the city.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ramsey-Murphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 19 May 2014
Thank you for your review, Ramsey-Murphy; so glad that you could join us!!!
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Myrtle Beach, South Carolina
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2014

I needed to find an Inn close to Market / Meeting Streets in Charleston for myself, my best friend, and a friend visiting from England. One of us has some mobility issues but doesn't want to use a wheelchair, so I needed something close to everything but comfortable to sit around in too. The Indigo Inn fit the bill perfectly. What a CUTE Inn!!!

Parking is on site and just steps from the entrance, making check-in / check-out and retrieving things from your car very convenient.

What made it truly special was the courtyard. We had first floor rooms because of our mobility issues (there is an elevator, but we still wanted first floor). Steps outside our room were comfy tables and chairs where we spent many hours over the three days we stayed, reading or eating breakfast or snacks, or just enjoying the outside air. There are plants all over so even though you are sitting outside other peoples' rooms, you feel very private and never feel you're intruding on anyone else's room privacy. This gave us a place to meet outside our rooms, but still close enough we could easily go back to our rooms if needed. All the other courtyard Inns I checked out required some walking from the room, which meant we just wouldn't have used the courtyards.

The rooms were wonderful! The beds were sumptuous and even my bedbug-phobic friend was more than satisfied with the cleanliness. Although we could rarely hear street noise, it was never enough to wake us. The only window in the room opens into the courtyard; if you look at the hotel from the outside, you quickly realize all the windows there are fake! The bathroom was smallish with a sink behind louvered double doors (we never closed them), and the toilet and bathtub in a separate room. I've decided I need to travel with one of those bleach pens to dab on moldy showers.....ahem. Other than that, the showers have been updated and are fully tiled and modern.

The air conditioning unit unfortunately is under the window and opens to the courtyard. I recognize there are probably more than a dozen restrictions, but it would be wonderful if they could be placed in the outside walls instead. When you're sitting in the courtyard, the din from the air conditioning units is a tiny bit oppressive, but you can still hear the tinkling of the fountains over the noise and we quickly found we could ignore them.

The staff is beyond wonderful --- helpful from the very first moment we arrived. They eagerly help you find things (restaurants, shows, museums) and offer to look things up or make reservations for you. The evening wine and cheese is more than the standard, and the lemonade and tea available all the time are just wonderful. Breakfast is the usual, but large trays are provided so you can put your breakfast together and easily take it out to the courtyard or to your room -- and eating in the courtyard really made it special and fun.

I am already planning to return, this time with my husband who will thoroughly enjoy reading in the courtyard. And I'll bring my bleach pen with me!

Room Tip: While the third floor may be quieter, being able to walk straight out of the first floor rooms into...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roxanneboscobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 18 May 2014
Thank you for sharing your experiences at the Indigo Inn with us, Roxanneboscobel, and for your positive feedback!!! We look forward to your return visit and meeting your husband.
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Ottawa, Canada
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 May 2014

My husband and I made our very first visit to Charleston in April. On the advice of a good friend we chose to stay at the Indigo Inn. My friend in now elevated to a new height! This was the most wonderful place I could imagine. Because we were visiting Savannah for a couple of days during April, we registered at the Indigo Inn for 5 nights only. When we returned from Savannah to continue our Charleston adventure, there was "no room at the inn" so we stayed at their sister location, The Jasmine House Inn. I will address that stay in that particular section of TripAdvisor.

From the moment we arrived at Indigo we were taken care of so well. Lorenzo helped us with out luggage up to the 3rd floor. All the time we were in Charleston, Lorenzo was a smiling face and presence which was always welcome by us. At the desk, Ignatius was the consummate host. Always gracious and helpful, he was welcoming and made us feel right at home. He is a true gentleman.

Our room was lovely and although small, very comfortable. Because we had made our travel plans late, we were unable to get more than a queen bed. Hint to travelers to this lovely location..........book EARLY! The queen bed was a small inconvenience to us though. The charms of the Inn more than made up for it. Breakfast (and a generous one at that) is served buffet-style in the charming lobby. You then have a choice of taking it back to your room or going into the beautiful courtyard. It is an oasis of plants and a fountain and a good selection of places to sit. In the late afternoon, wine, cheese, crackers and a small salad (maybe chicken, pasta or whatever) is served and once again you can relax in that lovely courtyard. During the day 2 cold beverages are on hand.

Parking is right on site and you are given a pass to put on your dashboard.

I heartily recommend The Indigo to anyone visiting Charleston. Of course there are the predictable chain hotels in the city but for southern atmosphere and charm, you would go a long was to find anything better. We felt totally immersed in the Charleston experience by staying there.

Room Tip: Book really early! We visited in April and booked in January. I would book in the fall next time.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 17 May 2014
We are delighted that you had the opportunity to experience both the Indigo Inn and the Jasmine House, Janet1949!!! Thank you for your extensive and thoughtful reviews.
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Dayton, Ohio
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 May 2014

My husband and I stayed here for 5 nights towards the end of April and it was a very nice hotel with a great location, close to almost everything. Their breakfast was fine, and every evening at 6 they serve wine and cheese and more. The people at the desk were very nice and helpful. Beds were comfortable. The room was rather small but clean. The only negative thing I would say is the bathroom was way too small. There was a sink with mirror in a separate area and that was fine, but the shower and toilet were squeezed into a space that you had to squish yourself between the toilet and the glass shower door to close the bathroom door. Not a major catastrophe but inconvenient. Loved the courtyard. We took our wine and cheese out there - they had plenty of comfortable seating with lots of plants and trees.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luv2trvl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indigoinnsc, Manager at Indigo Inn, responded to this review, 12 May 2014
Thank you for your assessment of the area and of the property, luv2trvl123; we appreciate your comments!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Indigo Inn

Property: Indigo Inn
Address: 1 Maiden Ln, Charleston, SC 29401-3103
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Family Hotel in Charleston
#5 Business Hotel in Charleston
#15 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Indigo Inn 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Indigo Hotel Charleston
Indigo Inn Charleston Sc

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