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“Amazing suite at any price!!” 5 of 5 bubbles
Review of Town & Country Inn and Suites

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Town & Country Inn and Suites
Ranked #10 of 60 Hotels in Charleston
Certificate of Excellence
Lewisberry, Pennsylvania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Amazing suite at any price!!”
5 of 5 bubbles Reviewed 10 March 2013 via mobile

As per pictures, this place is wonderful. Room was delightful. We only had one negative comment, there was no full length mirror to use. Breakfast was absolutely the best at $7.99. I would rather pay & get something really good than to eat free cheap garbage. If you are looking for a romantic getaway, this is it!!!

Stayed March 2013, travelled as a couple
Helpful?
1 Thank Fred E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 11 March 2013
Thank You, Thank You, Thank You....I can see that you get what we are trying to do here… which is to provide superior quality at an affordable price. Your comment that you would rather have a real food meal than "free, cheap, garbage" is well founded as you must have received one of the "free breakfasts" that are offered in some other hotels and realized what you were actually getting for "free". Please come see us again. If there is anything I can do for you in the future do not hesitate to contact me and let me know.
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,414 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 March 2013 via mobile

We loved this place. Very new and clean. To cold to go to the pool but it was very nice. The breakfast buffet was quite good. Very easy to get downtown from this location. If we return to Charleston we will definitely stay here.

Stayed March 2013, travelled as a couple
Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 11 March 2013
I am so glad you feel that our new hotel is a great place to stay! We want all out guests to feel like they have got a new "friend in the business" when it comes to where to stay for future trips to Charleston. Glad you enjoyed our breakfast buffet as well. Please come see us again.
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 9 March 2013

Stayed at Town & Country for 4 days in March, 2013. I was travelling with my wife and 2 adult children. Yes they are still renovating the exterior, but that does not impact the interior (or your stay) at all. Yes, there are security cameras everywhere (as one reviewer wrote), but who cares??? The neighborhood is fine and the other guests don’t look like crazed killers, so it is likely either company policy or something they decided to do as it was cheaper to do it while renovating. Either way, just wave to the cameras and be on your way! The interior is completely renovated now and it is very nicely done. We had 2 rooms – 2 queens and 1 king. Both rooms were spotless, very comfortably furnished and the beds were excellent. Rooms has a small fridge, microwave, even a small Keurig that they stock for you. Wireless everywhere, without having to mess with passwords. It’s a pretty short drive into historic Charleston, which we didn’t mind as we liked to visit the downtown, but not stay there. You are close to the mall if you need anything. The staff is friendly and checking was efficient. Outdoor pool area is nice, encircled by hotel rooms, not huge, but bigger than you get at some hotels. Overall, we would highly recommend this hotel.

Room Tip: Have seen some comments about street noise, we were a little back from the front of the hotel and it...
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  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Irish_in_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 11 March 2013
Well thanks for your wonderful comments and for taking the time to post. To speak to the small security cameras placed throughout the hotel, we go overboard on security here not because of any safety issues but because we feel our guests ultimately respect that, feel more safe and secure, are glad we do it vs. other hotels that do not. I hope to see you again and you will honor us with another stay!
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Pleasant, South Carolina
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 6 March 2013

We stayed there as a family on December 14, 2012. We had 2 huge beds! The room was immaculate!!! The beds were super quality and the furnishings were top notch!!!! The service was incredible! The bathroom was modern and beautiful! The room was so clean and everything was so nice. The price was so reasonable for what you get. I'd stay here again and again and already have another stay booked for a family vacation later this summer. The pool area looks awesome BUT it was winter and too cold for a swim.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 6 March 2013
Thanks for that great summary of your experience here at our new hotel. Our business model is based on giving our guests a true first class experience for what they would expect to pay at a limited service hotel thereby creating REAL VALUE! Thanks so much for the recognition and please come again!
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 March 2013

Me and my wife went to Charleston for our anniversary we looked up hotels on the internet and town and country came up so we decided to give them a try and we were not disappointed even though they were renovating it did not take away from the experience the room was very nice and roomy the staff was very nice and courteous we had one issue and they on it like I said will be back next year and I would recommend anyone else

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zychri74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 11 March 2013
Thanks for taking the time to give us a review. We appreciate your compliments and are so glad to hear that you will be coming back next year. We look forward to your return. If there is anything you may need for your upcoming trip please let me know personally.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jenks, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 March 2013

Great hotel for the price. Like new. Nicely appointed and decorated. Very clean and quiet. Better than the usual big names at this price point. Excellent value. We were very surprised. Choice made on Trip Advisor reviews but I was suspicious.

Room Tip: Easy access to all charleston attractions by short freeway drive.
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  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay F A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 11 March 2013
Well thanks for the great review...and I am glad we overcame your skepticism!! Your compliments were very flattering about out new hotel. Thanks also for pointing out that you felt we were better than the big names at this price point. If there is anything I can do for you in the future please do not hesitate to let me know.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smyrna, GA
Level Contributor
194 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 4 March 2013

Besides the renovation taking place the hotel is very nice. The Trotter restaurant on side is very good as well. There are good fast food and sit down restaurants within waling distance. The beds are very comfortable. My two complaints are 1. the television is nice but the aspect ratio was screwed up in our room and without access to the sides of the t.v. I couldn't fix it. Second, the cleaning of the coffee, tea cups are not done well. There were stains on our cups and they really need a heated cleaning. So watch for that. Everything else was nice including the people.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank trivial_matter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 5 March 2013
Many thanks for the compliments on our restaurant, Trotters, and the bedding. I was concerned to hear that your coffee mugs had stains as we have a dedicated commercial glass and mug washer just for in-room glassware located in the housekeeping department that makes sure all in-room glasses and mugs go through a 180 degree hot water cycle that I often supervise myself. This is why we use real glasses and mugs vs. cheap throw away plastic coffee mugs. I am going to speak with our Director of Housekeeping about this immediately and thanks for bring that to my attention.
Please feel free to call me at 843-266-4212 and I will be happy to give you an update on that.
Erin T. England - Director of Sales and Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Town & Country Inn and Suites

Property: Town & Country Inn and Suites
Address: 2008 Savannah Highway, Charleston, SC 29407-6286
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charleston
#2 Best Value Hotel in Charleston
#5 Family Hotel in Charleston
#8 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Town & Country Inn and Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Located within a 15 minute drive of the historic district and featuring a level of comfort and attention to detail that will surprise you at this price point. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
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Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

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