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“Continues to excel”

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Town & Country Inn and Suites
Ranked #7 of 61 Hotels in Charleston
Certificate of Excellence
Great Guana Cay
Level Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Continues to excel”
Reviewed 26 October 2013

Renovations are almost complete and this hotel continues to excel. The rooms are great and a great value for the price. The location is close to the developing dinner and late night bars in West Ashley triangle area. The breakfast coupon still provides the best value of all. Real breakfast. Huge fresh breakfast, for about a dollar. Great staff and management. Gotten to know them with our frequent visits. Thanks for another great stay Erin.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank guanacay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 28 October 2013
Thanks for continuing to honor us with your business and your kind words. I cannot tell you how much that means to my entire family since we all work here. If you need anything pleased let me know!
Erin T. England - Director of Sales and Guest Satisfaction
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1,541 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, Kentucky
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 October 2013

My husband and I stayed her for three nights. We had first hoped to stay in downtown Charleston, but the prices were out of our budget. Then we found Town & County on Trip Advisor and it had good reviews. We were very pleased. It was only about 6 miles from downtown, and an easy drive. Our room was nice. Bed very comfortable. Bathroom was really nice. Everything was clean. Only negative was one of the lights over the vanity was out and it made it difficult to see to put on make-up. The staff was great. We forgot out laptop and the cleaning staff found it and we were called. Since we were already several hours away, they shipped it to us. Great customer service!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
I am glad to hear of your experience. I believe that illustrates that we strive to give warm, personal service at a price point that is affordable and deliver an atmosphere of quality. Thanks for the wonderful review and for your sentiment. Please tell your friends and come see us again.
Erin T. England – Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa (Mesa County), Colorado
Level Contributor
120 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 23 October 2013

Unable to find appropriate weekend availability downtown, we selected the Town & Country, and had an immaculate large kitchen suite at approximately $240 w/tax. Comfortable bed, good desk space, safe, separate tub and shower; refrigerator, microwave, coffeemaker and a small table in kitchenette; ample free parking; guest laundry, decent WiFi. Hotel was 15 to 20 minutes from downtown where we had no trouble finding parking (weekend).

Staff welcoming and helpful. Inexpensive Sunday buffet breakfast with an omelet/crepe station. Cook was friendly and efficient. There were many locals at breakfast, and we were told by staff that some had been coming to "Trotters" for 20+ years. We didn't use the pool in an interior courtyard, but it looked clean and inviting.

Some issues: Had requested a quiet room, but were given a ground floor room next to an outside door. Saturday night wedding guests were extremely loud coming in from outside and lingering near our door until 1 or 1:30 a.m. When we asked about it the next morning, staff told us they finally had had to call the police to evict them! Staff wasn't particularly apologetic about our noisy night, however, which seemed odd. Also, the bathroom had a clunky, sliding pocket door when there was ample room for a hinged door. Noisy if someone got up during the night. Overall, however, the T & C was a good choice.

Room Tip: As far from the outside doors as possible.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FourWinds_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
Thanks for the compliments on our family owned and operated hotel. I regret that we did not earn a Five Star review but do please keep in mind that when non-hotel guests (people who were attending a wedding reception in our large ballroom) became too rowdy we immediately corrected it. I would hope that any establishment that experienced the same issue would be given due credit for handling it quickly and fully. Please consider us again if your travels bring you to the Charleston, SC area.
Erin T. England – Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
1 review
Reviewed 23 October 2013

Great place. Close to all of the attractions and downtown. A surprise bargain. Very luxurious and accomodating staff. Didn't use the pool but it was clean with comfortable seating. You do need a car from this location but all of the sites for us were 10-15 minutes away or less.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank phoebe184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
A great summary of what you found appealing of our family owned and operated hotel. Our aim is to blow our guests away with value and a memorable experience for less than you would pay to do so elsewhere. I am glad to hear that we accomplished that with your stay. We look forward to seeing you again.
Erin T. England – Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pelham, NH
Level Contributor
10 reviews
4 hotel reviews
Reviewed 22 October 2013

My husband and I stayed for 2 nights at the Town & Country Inn and Suites and were so impressed that before we left we booked an additional night for our return trip to Charleston. The rooms were well-appointed, clean and the bathroom larger than expected. The breakfast served in the Trotters Restaurant was delicious and ample. The staff were warm and welcoming and a valuable source of information regarding Charleston and the sights to catch. As I said, we came back.

Green Features: Refreshing to see that the room contained receptacles for both trash and recyclables. We took advantage of them as we always recycle at home.
  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Fredye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
Value is a HUGE part of our mantra here at our family owned and operated hotel. I am so glad to hear that you recognized that and truly were impressed with the value for what you paid. Most of all I am thankful that you are a repeat guest and that we have earned your loyalty!
Erin T. England – Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC area
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 October 2013

We spent the night after arriving in Charleston and before heading to Savannah for an event. The hotel is located along busy route 17 and is not far from the airport. There's a small selection of restaurants and fast food nearby, as well as a WalMart complex not far away. It's not far back to the airport or to historical Charleston.

The rooms are very nice and we heard very little noise, Beds very comfy, good blackout curtains. Very clean. The staff are gracious. We enjoyed our dinner at Trotters using the discount coupon.

Room Tip: We asked for rooms away from the main road.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank deltaskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
I am glad that you had such a good experience and were so impressed with the guestrooms, the level of quiet and lack of noise, and our staff being gracious. Thanks for pointing out that you had a great meal in our onsite restaurant, Trotters. Please let me know if there is anything I can do for you in the future.
Erin T. England – Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign-urbana, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2013

My brother, who lives in Charleston, recommended this hotel. We were delighted with our stay and would liked to have extended it. Everything about it was lovely. We received a $15 gift certificate to use during our stay because we booked the hotel directly (which is worth knowing). We will definitely stay here again when we are in Charleston. We didn't use the pool but it was beautiful looking.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BSSAlzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin E, Manager at Town & Country Inn and Suites, responded to this review, 25 October 2013
Having been in the hotel business for four consecutive generations here in Charleston I am glad that your brother recognized our efforts and recommended our hotel. Thanks for the wonderful compliments and for sharing them with the Trip Advisor community with a Five Star review. If there is anything I can do for you in the future please let me know.
Erin T. England – Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Town & Country Inn and Suites

Property: Town & Country Inn and Suites
Address: 2008 Savannah Highway, Charleston, SC 29407-6286
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Charleston
#2 Business Hotel in Charleston
#5 Family Hotel in Charleston
#8 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Town & Country Inn and Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Located within a 15 minute drive of the historic district and featuring a level of comfort and attention to detail that will surprise you at this price point. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
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Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

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