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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
Ranked #32 of 94 Hotels in Columbia
Brooklyn, New York
1 review
“Clean and Modern”
Reviewed 27 May 2014

Ms Brandi is the best person at the hotel. Her customer service level is very high and she is super nice. She makes sure that we are having a good experience and fixes problems as they arise. One of the rooms had ants and she promptly took care of it. My ceiling fan was not working and she promptly put in a work order and it got resolved very quickly. Thank you Holiday Inn.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnjeenahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 3 June 2014
Thank you for writing this awesome review! We appreciate you and look forward to you staying with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    105
    57
    28
    10
    11
See reviews for
66
40
19
63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Hamilton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

We had 4 adults in our family party, parents and a daughter and son (6'3"). when we asked for a cot they upgraded us to a room with 3 double beds! Very clean and comfortable. Staff were very helpful and polite. The gluten free options at breakfast were a nice surprise for my daughter who is gluten intolerant, she was able to eat more than yogurt and fruit. The regular breakfast options were also very good. We have stayed a number of times at this hotel and will definitely return.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melodie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 3 June 2014
Wow! This review is awesome! We are glad that we could accommodate your needs while you were here! Thank you for staying and enjoy your summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 29 April 2014

Not only was Bailey an excellent help whenever issues were to arise (which there were very few), but she was the perfect amount of cheerfulness and peppiness that not only helped me, but everybody that I could
see, both start and end their day with a smile. She has exceptional personal skills, and the ability to problem solve with ease. I recommend she holds a position of higher responsibility within your organization, for if she is able to pass along her skill and knowledge, there is
no doubt that business would
Improve upon it's already successful number. Thank you for your time.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andybrown21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 3 June 2014
Thanks for writing this review. We are glad that your experience was great and our staff was most helpful. Enjoy your summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summersville, West Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014

We arrived on 4/22/14 for preparations for my daughters graduation from Army Basic Training. We stayed for 3 nights and what can I say? The overall atmosphere and the way the Hotel Staff treats you as soon as you enter, was exceptional, to say the least. Everything from the room, the dinner in the lounge (outstanding, kudos to the chef, and waitress), the front desk, the housekeeping staff, were very courteous, helpful, pleasant and attentive to our needs. The Bistro 8105, which is where you go for breakfast in the mornings, was delicious! The Ladies that were there the three mornings that we ate there, were soooo friendly, they actually smiled, talked, played with my grandbaby and just was wonderful. The housekeeping staff was very professional,, always came back to the room and it was as clean as could be! I know I am going on, but, if you are thinking of staying here, you would get more than your moneys worth. Thanks again for a wonderful stay,, I will recommend your Hotel to anyone that is thinking of staying in Columbia!!!! :D

Room Tip: We chose a King Bed suite, the rooms were very large, plenty enough space for my family to enjoy vis...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyMomma2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 29 April 2014
We would like to thank you for staying with us. We are glad that you enjoyed your stay. We look forward to you staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, South Carolina
1 review
Reviewed 27 April 2014

I just recently stayed here and was extremely happy with hotel and staff. I was helped by Bailey at the front desk. She was absolutely wonderful. Friendly, polite and she had the most infectious smile. I would stay again based solely on the hospitality she showed me during my stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 29 April 2014
Thank you for choosing to stay with us recently. We are glad that you were satisfied with the service and your stay. We look forward to you staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 April 2014

The suite we booked was extremely spacious! It had a ceiling fan and was very clean. The kids liked the room a lot. There was a lot of noise all night long, the next morning we saw the reason, a basketball team was staying there, they looked like teenagers. A call to the front desk at 10:30 pm was met with a prompt "we will take care of it" which they did. Thank You! The part I cannot get over is Sunday morning on breakfast and checking out, we saw lots of debris in the hallway, common bathrooms etc. I'll take a clean room every time, and the room housekeeping staff did a fab job, no idea why the common areas were missed.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 10 April 2014
Thank you for staying with us. We are glad you enjoyed your stay. We look forward to you all staying again. We've addressed the problem with the common area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petoskey, MI
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 April 2014 via mobile

We stopped here on our way to Florida. There were 4 adults and two teens. We had a two queen bed suite with a fold out couch. It was perfect for us, hey also had a great breakfast, pancakes, cinnamon rolls, biscuits and gravy, and more.

Stayed March 2014, travelled with friends
Helpful?
Thank sanchia39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, 4 April 2014
We would like to thank you for staying with us. We are glad that your family enjoyed your stay. We look forward to you all visiting us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Property: Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
Address: 7329 Garners Ferry Rd, Columbia, SC 29209-2110
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn

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