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“Excellent Hotel and Staff”

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Sleep Inn near Ft. Jackson
Ranked #49 of 94 Hotels in Columbia
La Valle, Wisconsin
1 review
“Excellent Hotel and Staff”
Reviewed 28 October 2013

I would recomend this hotel due to the staff and management. The was okay mainly because it was being remodel at the time. It wasn't messy. You didn't hear to much noise. We were there for our son's Basic Training Graduation end of August. Seeing how we drove from Wisconsin that day. We there around 6 am,we didn't have a room yet (check in at 3 pm) they offered us the continal breakfast. Which was good. So, alot of running. It was almost closing for the pool but the clerk knew that I had kids that need to play. He was nice enough to let us and others to stay longer. Then we ran into some bad luck which made us late to check out. They didn't charge us another day. Like most hotels. They did an amazing thing. They offered us a free night at the hotel due the bad luck. Talk about the God's Angels. You hardly see this kindness anymore. People just don't seem to have this anymore. Which is so sad. So I would so recomend this all looking for a good hotel and staff treat you like a human.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank april h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, General Manager at Sleep Inn near Ft. Jackson, responded to this review, 1 November 2013
Thank you for taking the time to give us a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your compliments & responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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160 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Four Oaks, North Carolina, United States
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 October 2013

My best friend and I went to Columbia to go to the 2013 Luke Bryan Farm Tour Concert. We were looking for a clean hotel, convenient, safe location, breakfast option, and a reasonable rate. The Sleep Inn on East Exchange Boulevard did not disappoint. Even though they are doing some construction at this time, it did not affect our stay. I would recommended this hotel to anyone traveling to the area. Also, there are tons of restaurant options surrounding the hotel.

  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank Chesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, General Manager at Sleep Inn near Ft. Jackson, responded to this review, 1 November 2013
Thank you for taking the time to review our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Gloucester on
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 20 September 2013

Cost of one night stay which included breakfast was a little pricey. We stayed on September 7 in room 314 and it was an average, clean room. Turning on the shower was a serious challenge and even with a manual, some people would not be able to figure it out. As well, once turned on full, there was limited spraying water as the showerhead needed changing or cleaning. Inside the shower door, the calking all around the door was black with mold. Not a good sign that the shower stalls are fully cleaned. The breakfast had a lot of variety, but the coffee had no flavour and needed more grounds. Coffee does not cost that much, we're not asking for champagne, just a good cup of coffee please. Staff were pleasant.

Room Tip: Check the room and the shower or bath before signing in.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Cher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, Manager at Sleep Inn near Ft. Jackson, responded to this review, 23 September 2013
Thank you so much for your response, I do apologize for any inconvenience that you may have experienced during your recent stay with us. As you are aware we are under reconstruction and as such the issues you have mentioned are scheduled for resolution.
However I would suggest for future references as most guest would immediately inform & allow the facility a chance to first correct the issues. Once corrected you can have a great experience and you may have posted a better more positive comment. Its always too late to resolve the issue as you are checking out the next day. If I can be of any assistance please contact me directly at your earliest convenience. Mgr.
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Pittsburgh, Pennsylvania
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 September 2013

As everyone knows this is just one's opinion and mine is a good one. First of all remember how much you are paying, this is not a five star top of the Ritz kind of place. This hotel is tucked away from the main highway, it is very quiet and very clean. As I am sure everyone does we check the mattress for anything living and/or dead and we were very impressed to see that even behind the mattress was clean, the floor had no hair, dust or dirt, how refreshing. The other plus is the sink outside the actual shower/bathroom. It makes it so much nicer to get ready. The staff was so welcoming and friendly and even called to check on us. The breakfast bar seemed to have more than the typical hotel breakfast with waffles, eggs, bacon, sausage, gravy, biscuits, fruit, yogurt, and countless breads, rolls and donuts not to mention coffee, juices and milk. It is very convenient to USC, for us only 12 minutes! Getting there is very easy as well, right off of 77, perfect location. This hotel is going through renovations and although there were signs around saying "pardon our mess" there was no dirt or dust to show this was happening, it was very clean. We will without hesitation go back here.

Room Tip: If possible stay away from the outside door, guests have access and you can hear people coming and g...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Hannah15317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, Manager at Sleep Inn near Ft. Jackson, responded to this review, 23 September 2013
Thank you for staying at the Sleep Inn. All the staff at the facility appreciate the opportunity to serve you and we trust you will give us another opportunity to accommodate you for your future travel needs.
Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, Florida
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2013

We stayed four nights here in August of 2013 for our granddaughter's graduation ceremony at Fort Jackson. It was a nice stay and very reasonably priced for the area. Everyone was very nice and pleasant including the front desk clerks, the cleaning staff and the breakfast staff.

The room was clean when we arrived and the cleaning staff kept it clean each day. The air conditioner worked great and that is important in SC in the summer. The complimentary breakfast was great and included sausage, eggs, waffles, biscuits, juice, cereals, yogurt, coffee and more.

The pool was nice and clean and I saw many children enjoying it on the hot summer days. The rooms are not huge and not fancy and there is a nice stall shower. If you are looking for a clean pleasant room in a nice area then this would be good for you. If you are looking for a newer, fancier and more modern hotel then you should probably look at the more expensive Hampton Inn across the street.

In conclusion, I must compliment the staff on their friendlyness. It makes a big difference when you are away from home and tired from a long trip.

Room Tip: This hotel is across the street from I77 and is sheltered from most of the traffice notice. The tra...
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, Manager at Sleep Inn near Ft. Jackson, responded to this review, 23 September 2013
Thank you for all your comments and we certainly look forward to being your host for your future travel needs.
Mgr.
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Morgantown, West Virginia
1 review
Reviewed 13 July 2013

My boyfriend and I have stayed at this hotel many times now and have always found it very comfortable. The best part is that the owner now knows us by name and remembers us when we come in! The staff are always friendly even when its 2 am and the pricing isn't bad for the inside-building type of rooms that you are getting. This particular stay we were upgraded to an even nicer room and the shower (hot with good pressure), bathroom (clean), and room (clean and non-smelling) made this hotel a great stop on our journey.

  • Stayed July 2013, travelled with friends
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Helpful?
Thank TcRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, Manager at Sleep Inn near Ft. Jackson, responded to this review, 23 September 2013
We appreciate all your comments and particularly thank you for allowing us the opportunity to be your host. We look forward to being your host also for your future travel needs in the Carolinas. Thank you.
Mgr.
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Woodbridge, Virginia
1 review
Reviewed 18 May 2013

Nice place to stay. Quiet area. A bit tricky to find at first, but you will like the location once you are there. Convenient. The staff were very friendly, rooms were clean, and the stay was peleasent. Less than a 1/4 mile from I-77. Just be careful crossing Garner's Ferry Road once you leave to start your day. I will stay there again and would recommend it!!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RanTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertcola, General Manager at Sleep Inn near Ft. Jackson, responded to this review, 23 September 2013
Thank you for your recent comments regarding your stay with the Sleep Inn. We look forward to being your host again for your future travel needs.
Mgr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn near Ft. Jackson

Property: Sleep Inn near Ft. Jackson
Address: 200 E Exchange Blvd, Columbia, SC 29209-2172
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn near Ft. Jackson 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Sleep Inn Near Ft. Jackson Hotel Columbia
Columbia Sleep Inn
Sleep Inn Columbia

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