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“Great stay at Staybridge in Columbia, SC!” 5 of 5 bubbles
Review of Staybridge Suites Columbia

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Staybridge Suites Columbia
Ranked #5 of 94 Hotels in Columbia
Certificate of Excellence
Florence, South Carolina, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay at Staybridge in Columbia, SC!”
5 of 5 bubbles Reviewed 21 November 2013

I was so impressed with my short stay at the Staybridge in Columbia this past spring 2013. The hotel is very clean and cheerful, the room was very comfortable and roomy with all the necessary amenities while on business travel. And, the wonderful morning and evening meals are outstanding.

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JYoung07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 25 November 2013
Dear JYoung07,

Thanks for joining us at the Staybridge Suites for your Columbia South Carolina business trip! We are so glad to hear that you enjoyed our clean, comfortable guest rooms and our complimentary meals. We hope that you had a chance to check out the restaurants and bars located just down the street in the Vista Downtown area. We appreciate all of your feedback and hope to see you again soon!

Sincerely,
Staybridge Suites Columbia Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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351 reviews from our community

Traveller rating
    262
    70
    12
    4
    3
See reviews for
180
34
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92
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
New York
Level Contributor
105 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

This hotel has great rooms including a full size fridge which comes in handy for tailgating at any USC game, which if you aren't from here- it's a full day event. The staff were very accommodating to our large group and everyone on the trip really liked this hotel. There's a 24 hr pantry, coffee is available anytime, nice lobby area and clean rooms with big kitchens in all of them. Some of the group that had the free breakfast said it was good. The hotel location is good too, very close to all the action. Also, all the sofas had beds in them which seemed comfortable surprisingly enough. Would stay here again.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gimper90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 19 November 2013
Hi Gimper90! Thanks for joining us at the Staybridge Suites in Columbia, South Carolina for the USC football game at Williams-Brice Stadium! We appreciate the kind words about the full kitchens featured in our guest rooms, our clean rooms and complimentary breakfast buffet. We are so glad to hear that you enjoyed our convenient location and cannot thank you enough for recommending our hotel to fellow travelers. We hope that you had an awesome time at the football game and look forward to seeing you in the future!

Sincerely,
Staybridge Suites Columbia Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

We recently travelled to Columbia, SC to attend the Hunter Hayes concert at the South Carolina State Fair. This is actually my 3rd visit to Staybridge. We love the location, the free hot breakfast and the spacious rooms! This is always our hotel of choice and will recommend to family and friends and will definitely return!

Room Tip: The 1 bedroom suites are perfect for families!
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tarsha1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 21 October 2013
Dear tarsha1963,


Thank you very much for making the Staybridge Suites your home away from home in Columbia, South Carolina! We hope that you had a wonderful time at the Hunter Hayes concert and that you enjoyed every minute of your time spent at the South Carolina State Fair! We cannot thank you enough for recommending our hotel to family and friends. We look forward to seeing you again soon!

Sincerely,
Staybridge Suites Columbia Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

I was very fortunate to stay at the Staybridge Suites Columbia from September 18 to 23. We were there, along with all of the wedding guests, for our son's wedding. There are not enough positive words for me to write about how accommodating and helpful everyone was, from the managers to the wonderful housekeeping staff. The complimentary breakfast was much more than just a Continental breakfast and was a wonderful meeting place for everyone.The location of the hotel is excellent and everything that we needed was easy and quick to get to.
I would heartily recommend this hotel...in fact, I feel you would be hard pressed to find any better accommondations.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JGRTHREE3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 17 October 2013
Hi JGRTHREE3,

Thank you very much for this kind, five star review! On behalf of our entire team, please tell your son that we say congratulations! We hope that everyone had a fantastic time celebrating such a wonderful occasion. We are absolutely delighted to hear that you enjoyed your stay at the Staybridge Suites and cannot thank you enough for recommending our wonderful team, complimentary breakfast buffet and convenient location to fellow travelers. We hope that you will come back to see us again soon!

Sincerely,
Staybridge Suites Columbia Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 10 October 2013

I love this place. Great customer service, great food, perfect place to stay. Employees are very quick to get you what you need to make your stay a great time. Management came in my room to help me with the problem I had.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jokerfluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 12 October 2013
Dear jokerfluff,

Thank you very much for the five star review about the Staybridge Suites in Columbia, SC! We are so glad to hear that you enjoyed our great customer service and complimentary meals! It is our goal to ensure that each and every guest has a positive experience at our hotel. Thank you for reaching out to our team during your stay so that we could take care of your concerns right away! We appreciate all of your feedback and hope that you will join us again soon at the Staybridge Suites Columbia hotel!

Sincerely,
Staybridge Suites Columbia Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
231 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

I like the concept of this hotel. The space you get in a one bedroom suite is wonderful. A full kitchen is very nice. I was OK with the "by request only" housekeeping on the weekend.

The management of the hotel is the only drawback. To watch him yelling at his employees in front of guests is unacceptable on several levels. The owner/manager may take this approach due to cultural norms that are not norms in the USA.

Housekeeping is excellent. Front desk employees need more training in hospitality and how to be welcoming and service oriented. Again this is a reflection of the owner on site. When I called the front desk on a Friday and mentioned that housekeeping had not been to my room, he said "I'm sure they will get there as they are still working". Housekeeping did not come to the room that day. The employee should have contacted housekeeping to make sure they were going to arrive. This is a training issue that reflects poorly on the owner.

I will return, but I can see this place may not be desirable once the "new" wears off.

Of note, Tracy at the front desk is an example of how other employees should approach guests. She was friendly and accommodating. She has a great future ahead of her in hospitality.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 14 October 2013
Dear JPax,

Thank you very much for taking the time to write a review about your recent experience at our hotel. We often receive compliments for our excellent customer service, so we are disappointed to learn that you feel we did not live up to our high standards on this particular visit. Our General Manager, Drew Dunston, would like the opportunity to speak with you directly about your stay. We are concerned that there may have been a misunderstanding and would like to collect a few more details about the concerns mentioned in your review. This way we can address the situation immediately and improve the overall experience for future guests. We have sent you a private message in hopes that you will tell us the best way for our General Manager to contact you during the week. Thanks in advance for all of your time! We appreciate it and look forward to hearing from you!

Sincerely,
Staybridge Suites Columbia Management Team
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Bemidji, Minnesota
1 review
5 of 5 bubbles Reviewed 25 September 2013

The staff was super friendly. They were willing to go out of their way to try to make our stay as comfortable and relaxing as possible! I would definitely stay here again. There were eight of us that stayed here. We weren't familiar at all with Columbia. They gave excellent directions and recommendations. We were traveling for my sons graduation from Basic Training. Location was perfect, not too far from Ft Jackson; but far enough so we could see some of the countryside. Also, very easy to get to and from the airport.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PvtBocksMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle S, Guest Relations Manager at Staybridge Suites Columbia, responded to this review, 30 September 2013
Dear PvtBocksMom,

Thank you very much for choosing to stay with us at the Staybridge Suites while you were visiting Columbia for your son’s graduation ceremony at Fort Jackson. Please tell your son congratulations on behalf of our team! That is quite an impressive accomplishment!
We are so glad that you reached out to our team for directions and location information during your stay. We enjoy meeting the guests at our hotel and are always happy to help in any way that we can. We look forward to sharing all of this wonderful feedback with our team. Thanks again for all of your time. We hope to see you again in the future!

Sincerely,
Staybridge Suites Columbia Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Columbia

Property: Staybridge Suites Columbia
Address: 1913 Huger Street, Columbia, SC 29201
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Columbia
#11 Family Hotel in Columbia
#20 Romantic Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Columbia 3*
Number of rooms: 93
Official Description (provided by the hotel):
Our beautiful and spacious all-suites hotel is designed to provide all the comforts of home. Our spacious Studio Suite, One-Bedroom Suite, and Two-Bedroom Suite all include a sleeper sofa beds, and fully-equipped upscale kitchens with granite countertops, stainless steel appliances, refrigerators, microwaves and coffee makers. Our accommodations make an ideal choice for temporary housing and short term accommodations as well. ... more   less 
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Also Known As:
Staybridge Suites Columbia Hotel Columbia

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