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Comfort Suites Columbia
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Reviews (200)
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All reviewsfort jacksonlemon waterfront deskfriendly knowledgeable staffindoor poolhot eggslaundry facilitiesroom was cleanbelgian wafflesoutback steakhousewifi worked wellyogurtwould stay againthe king size bedbreakfast barevery morningmyrtle beach
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Reviewed 5 April 2009

We were in Columbia for Ft. Jackson graduation and were scheduled here by Victory Travel. A wonderful place. Very clean and breakfast was great. Close to Ft. Jackson and easy to get to. Overall a good place to stay.

A few negatives:

1) The kitchen staff were rude to guests, especially children but also to adults. Overweight woman and man that replenished breakfast items were very crabby.
2) My adult son waited patiently for several hours to use the computer for business purposes and then the front desk guy booted him off after one hour but then let little kids play on the computer for hours before and after my son. My son was so irritated we drove to Best Buy and bought a laptop.
3) The pool chlorine level was overwhelming. My young children couldn't be in the pool for more than about 45 min at a time or their eyes looked like they were bleeding and they burned intensely for the rest of the day. The pool was also supposed to be heated and was extremely cold. We've been to other hotels that have heated pools and they were actually heated. Kids might be able to deal with this but adults can't.

Overall, I would recommend this place again. The positives outweigh the negatives but the negatives should really be addressed and corrected.

  • Stayed: March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank IowaFlatlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesDirector106, Director of Sales at Comfort Suites Columbia, responded to this reviewResponded 25 November 2011

All of the negatives mentioned here have been addressed and corrected at our Comfort Suites Hotel since our opening in 2009 as you can see from some of our other positive reviews since that time. We appreciate all feedback and we are happy to see that their overall experience was a good one!

Best regards,

Becky

Rebecca B Reeves
Director of Sales
Comfort Suites Hotel
1540 Daulton Drive
Columbia, SC 29223
803 678 4266 Ext 153
Fax 803 678 4267
Cell 803 447 9911

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC