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“Great hotel. Exceptional Service.”

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TownePlace Suites Columbia Southeast/Fort Jackson
Ranked #14 of 94 Hotels in Columbia
Certificate of Excellence
GreenLeadersBronze level
New Jersey
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great hotel. Exceptional Service.”
Reviewed 11 June 2009

I stayed with 2 other parties. The hotel was just opened in May 2009 so everything is new. Was greeted by Tanisha (sorry if I spelled name wrong) who was friendly (as well as the other staff) and I must have seen her at least 5 more times throughout the day. She was always smiling and friendly. The room was not only reasonable priced (under 90$/night for a double studio) it was brand new and spacious. There is also an outdoor pool, a sitting area with an outdoor fire pit and a snack area. Coffee is free and in the lobby 24 hrs/day and there are 2 computers for free use. All and all there was no complaint with regard to the hotel site. Just pay attention when you are looking for the hotel as it is off, way off of the main street, in the back of several other hotels. Also, although there are many restaurants, store in the area, you need a car as the majority of everything is over a mile or more away from the hotel site, which is close to a highway exit. There was one little issue where my father was charged for juice that was also a part of the free breakfast bar, which was more of a misunderstanding on his part (they sold the same juice from the snack bar too), but i spoke to the manager, who took care of it with no questions asked and refunded the money to my dad, which pleased me to no end.
All and all a great hotel site, and pleasant customer service!

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ginams00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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  • English first
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English first
Houston, TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2009

This new hotel was one of the best Towneplace Suites I have ever stayed at. The customer service was great, the best part of my stay was the pool area and the basketball court. The firepit was also a great amenity. It felt like I was at a resort hotel in a large city. Awesome place and I will definately stay at this hotel, the next time I am in the area. The rooms and beds were also great.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tazmaraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
1 review
Reviewed 7 June 2009

This hotel has it ALL! Friendly staff, awesome new rooms, amazing outdoor area that has a fire pit where we gather around at night! My kids kept busy at the basketball court they had. This hotel went over and beyond to meet our needs. I really liked their tropical outdoor pool!

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Columbia Southeast/Fort Jackson

Property: TownePlace Suites Columbia Southeast/Fort Jackson
Address: 250 E Exchange Blvd, Columbia, SC 29209-2172
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Columbia
#6 Family Hotel in Columbia
#10 Business Hotel in Columbia
#21 Romantic Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Columbia Southeast/Fort Jackson 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
If you’re looking for hotels in Columbia, SC, you'll love the neighborhood-style living and great value of the new TownePlace Suites Columbia Fort Jackson. Our all-suite, extended stay Columbia, South Carolina hotel is minutes from Fort Jackson and the University of South Carolina - home of the Gamecocks. We're also near Colonial Center, Williams-Brice Stadium, and the SC State Fair. Here on business? Our Columbia, SC hotel is close to Shaw Air Force Base, Providence Hospitals, McEntire Joint National Guard Base, Sysco, and the Dorn VA Medical Center. Every suite features complimentary high-speed wired and wireless Internet access, fully-equipped kitchens, 32" flat-screen HD TVs, and luxurious bedding. Start each day with our complimentary deluxe continental breakfast. Make yourself at home in our pool or fitness room, on our sport court, or in our BBQ/patio area. And bring your pet - we're a pet-friendly hotel! Few hotels in Columbia, SC can beat our warm hospitality, so book your room today! ... more   less 
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Also Known As:
Towneplace Suites By Marriott Columbia Se/Fort Jackson Hotel Columbia
Towneplace Suites Columbia

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