Hubs and I stayed at this hotel this pass weekend for a college classmate's birthday celebration. Upon arrival, I wanted to settle my bill at check in with "cash" right then as I'm accustomed to doing at other hotel chains. However, I was told that they could not accept cash until check out which was 12 noon, the next day. She asked for a credit card, which I gave with instructions that I did not want the room charged to my card, the sole purpose of me stopping by the bank for the cash.
Needless to say, the next morning at 8:00AM, I pick up the bill inside the room and BAM!, charged to my credit card!!!! I went to the desk to inquire about our previous conversation, and the desk
clerk tells me that my credit card company will have to refund my account in 5 days. Are you
kidding me?!!!! I just made it clear at check in that I was paying CASH at checkout, which is at 12:00 noon!! Now, I have to watch my credit card company to see if and when my account
receives its credit.
In terms of the hotel and the accommodations, the hotel was very nice, clean in all areas, and with
plenty of free parking. The bed was comfortable, the toilet and shower were separate, which I liked
a lot. I only wished that there were more towel racks, which may be trivial, but I prefer.
The inclusive breakfast was pretty standard and decent: eggs, waffles, sausages, fruit, yogurt, cereal, instant grits, oatmeal, the like. The juice was watered down to pretty much that...water.
There aren't any great restaurants in walking distance, but there is a Publix Supermarket right across the street for snacks, beer, wine. There's also a bar inside of the hotel that opens at 5:00PM and closes at 11:00, M-S.
I would stay here again, but I wouldn't use cash.
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- Also Known As:
- Springhill Suites Columbia Downtown Hotel Columbia