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“A Notch Above”
Review of Comfort Inn

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Comfort Inn
Ranked #22 of 94 Hotels in Columbia
GreenLeadersSilver level
Ottawa, Ontario
Level 5 Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“A Notch Above”
Reviewed 12 May 2014

This is one of the best "less expensive" hotels we've stayed in, in many years of travelling to and from Florida. We don't usually stay in upscale hotels during these trips since a shower and good sleep is all we need for an overnight stay. This Comfort Inn though is a notch above the rest.

We booked through Hotwire for a great price, but for some reason our request for a non-smoking room was not conveyed to the hotel (reminder to self: confirm requirements with hotel directly!). By the time we got there, there were no more non-smoking rooms. However, The staff was very friendly and accommodating, and we were upgraded to a non-smoking suite with no charge.

The look, feel, décor and maintenance is great, more than I expected at a hotel of this class. Our room was very clean and comfortable, with very good and comprehensive amenities, such as a relatively large flat screen TV. It was very quiet too.

The selection at the free breakfast was equally good, there was even a hot breakfast of eggs and sausages. All in all, we were very pleased with the hotel, and would definitely recommend it.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank doc2th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, Director of Sales at Comfort Inn, responded to this review, 13 May 2014
We want to first say thanks for staying with us! You could have stayed anywhere else but we were your choice. We hope that by your comments we top notch for we attempt to please all of our guests all of the time, but as you know no-one is perfect. Thanks for sharing your views of your stay and we hope to see you back again soon!

Timothy Fields
Director of Sales
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Las Vegas, Nevada
2 reviews
Reviewed 10 May 2014

The beds were sooooo comfy.. The staff was super nice, especially the general manager. The decor was modern. It's no five star hotel but it was definitely a great deal for the money. The location was easy to access from interstate I-77. The area is not the best but it's safe. I would definitely stay at this hotel again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsTrish23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, Director of Sales at Comfort Inn, responded to this review, 13 May 2014
We are so greatful that you chose to stay with us! Your comments on us were humbling and gratifying. I have already shared with our staff. We will continue to do our very best to accommodate each and everyone of our guest 100% of the time, while offering exceptional service as you commented on. We hope you will return on your next trip to Columbia SC.
WE THANK YOU SHARING YOUR EXPERIENCE WITH THE TRAVEL WORLD!

Timothy Fields
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida, United States
Level 6 Contributor
456 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 2 May 2014

We had a very enjoyable stay at this Comfort Inn. The bed was the most comfortable bed we have slept in in some time. We used the laundry facilities, they were in great working order and very clean. Our check in was very smooth and everyone was very friendly here. We will definitely stay here again. We didn't use the pool as it was raining but it looked very clean and it looks like the grounds are very well taken care of new mulch etc. We did not have breakfast at the hotel as we overslept and it ended at 9. The breakfast area looked nice though. We are on a one year ride across America and we have stayed in many hotels. This definitely was a great stay!

Room Tip: The hotel is close to the interstate but we did not hear any traffic at all. This is a very good pla...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oneyearride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, General Manager at Comfort Inn, responded to this review, 4 May 2014
Dear oneyearride Tampa, FL,
We appreciate your review. Our staff is delighted to hear that you enjoyed your recent stay with us at the Comfort Inn, Columbia SC. It is our goal to provide our guest's with a comfortable, clean hotel at a great value. We hope see you again soon!
Faysal, GM
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Johnson City, Tennessee
2 reviews
Reviewed 29 April 2014

These folks, the entire staff are so accommodating. The premises are always spotless and the rooms are nicely decorated. One of the nicest Choice Hotels I have ever stayed at. If you are in the Columbia area, do yourself and/or your family a favor, and stay where you'll be appreciated.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Chuck A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, General Manager at Comfort Inn, responded to this review, 4 May 2014
Dear Chuck A Johnson City, TN
I am glad to hear how pleased you were with your stay with us & so glad that you found our location to be so convenient. Our Housekeeping team takes pride in offering spotlessly clean rooms to our guest & I will be sure to pass your praises on to them as they are always glad to hear such great comments, I hope to see you back soon.
Faysal, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida, Florida
Level 6 Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 April 2014

Passing thru Columbia on our way to the Mts. we have always stayed at The Hampton Inn, which has been great.

Being caught in traffic for an hour made us look on trip advisor for something just a little closer.
The Comfort Inn had the reviews we were looking .

What a terrific find ! My check-in fellow was so kind and considerate of my weariness as I called ahead and shared my predicament. He was also knowledgeable and ready with easy directions for restaurant choices.

The room was fabulous. The bedding ensured a luxurious sleep, who wants to get up ??

We also travel with our Yorkie, Maggie, she gave it a paws up for good space to walk ( nice grass and clean).

We will be back !

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, General Manager at Comfort Inn, responded to this review, 4 May 2014
Dear magFl South FL
I want to thank you for selecting the Comfort Inn, Columbia during your recent stay in Columbia, SC. I will personally thank Nick for providing you with such excellent customer service. We are very fortunate to have him on our team! Thank you for taking the time to provide us with your feedback. We want to learn everything we can from our guests so we can continue to improve. Thank you again for staying with us & we look forward to your return!
Faysal, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 April 2014

Outstanding service by all staff members both times I have visited this location. Hotel is clean and very comfortable with rooms that are recently updated. A definite addition to my list of favorite Choice Hotels to stay at in the future.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, General Manager at Comfort Inn, responded to this review, 4 May 2014
Dear Christie C
Thank you for staying with us, at the Comfort Inn Columbia, SC. The staff and management of the hotel enjoy pleasing our guests and exceeding their expectations. Thank you for pointing out our convenient location. We are thankful for your recommendations and hope to see you soon.
Faysal, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaufort, South Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 28 April 2014

The Comfort Inn located on Bush River Rd in Columbia has become my hotel of choice and home away from home when in the Columbia area. The staff, particularly Nick and the General Manager has exemplified the true meaning of hospitality and excellent customer service. The hotel is always clean, inviting, and functional to my needs.

Room Tip: Spacious with in-room mic and refrig...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darryl O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapadia, General Manager at Comfort Inn, responded to this review, 4 May 2014
Darryl O Beaufort, SC
We appreciate your review. Our staff is delighted to hear that you enjoyed your recent stay with us at the Comfort Inn, Columbia SC. It is our goal to provide our guest's with a comfortable, clean hotel at a great value. We hope see you again soon!
Faysal, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 911 Bush River Rd, Columbia, SC 29210-7516 (Formerly Days Inn)
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Columbia
#11 Business Hotel in Columbia
#18 Family Hotel in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Comfort Inn of Columbia is located just off I-26 at exit 108A with easy access to I-20, I-126 and I-77. Minutes from downtown Columbia and the Columbia Metropolitan Airport. This pet-friendly hotel is brimming with many excellent amenities including a free Comfort Sunshine breakfast featuring hot Belgian waffles, free wireless Internet access, free USA Today, 24-hour coffee and tea service, airport shuttle, exercise room, seasonal outdoor pool, business center and banquet/meeting space. ... more   less 
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Also Known As:
Comfort Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
Columbia Days Inn
Days Inn Columbia

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