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“Dated, Quiet, Clean”

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Country Inn & Suites By Carlson, Columbia
Ranked #46 of 93 Hotels in Columbia
Reviewed 30 September 2013

The decor is very "Country", the location was quiet, the room was very clean. Downsides were the exit to the hotel service rd was very difficult to exit, the cable left much to be desired. Other than that it was a good place to sleep at night.

  • Stayed: September 2013, travelled on business
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Thank 946erickb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 1 October 2013

Dear ErickBrown,

Thank you for taking time to tell us about your recent stay. The hotel is scheduled to be refurbished with a more contemporary theme and soon the lobby will look completely different. The Front Desk has information on an alternate route to exit the Hotel to avoid the traffic. We offer a complete line of channels for your viewing enjoyment including HBO. We are glad that you enjoyed your stay and appreciated the hard work of our Housekeepers, we will share your comments with them. We look forward to your return to our Hotel!

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353 - 359 of 440 reviews

Reviewed 29 September 2013

We spent two nights in Columbia and the staff welcomed us and said if we had any questions, just ask them.

We were upgraded to a suite and it had two flat screen televisions and the WI FI worked well in the room. The room looked like it had recently been refurbished because everything was exceptionally clean and the room smelled fresh.

There was a wonderful exhaust fan in the bathroom and the mirror did not fog up when you ran hot water.

There was a computer in the lobby that guests could use.

We were very impressed with the hotel and will stay there again when we return to the area.

Room Tip: The rooms on the upper floor are quieter.
See more room tips
  • Stayed: September 2013, travelled as a couple
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Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 30 September 2013

Dear Nancy B,

Thank you for taking time to share you nice comments with us and we are very pleased that you had such a wonderful stay with us. Your comments will be shared with the entire staff. We look forward to seeing you again in the future when your travels bring you to Columbia, SC!

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Reviewed 25 September 2013

Stayed here on our way to New York, for one night only. Front desk personnel was friendly and had a speedy check-in/check-out -- when I asked where the nearest Post Office was, the nice gentleman behind the desk, knew just how to direct us to it. Also, all was as advertised, comfy bed, EXCEPT for the feather pillows, which I detest!! They give me headaches, when they go "FLAT"!! oh well, guess I'll have to start packing my own!

Our room was clean, and everything worked. Breakfast was ample and areas were clean and food was fresh. I can't remember if this was the motel that had the wide door OPENING INTO THE BATHROOM (almost hitting the toilet) --- or not? Somehow, that design doesn't work, but guess it works for Special Needs folks. Also, not sure if this was the right motel again --- the toilet paper dispenser was so far from the toilet, that I felt like I was going to FALL OFF the toilet, to grab some paper!! Does anyone ever "try" these rooms out, after they are built??

Honestly, after staying at 8 different motels (CI&S, Hampton Inns, BW) in 12 days, I have forgotten anything that "stood out" with this one--am hoping I have reviewed it honestly and if our inconveniences were from another motel, then I appologize -- These things would not keep ups from returning, when next in the area -- I still like CI&S.......so this one fit the bill, and was a good overnight stop. After this trip, I'm marking BW OFF the list, and sticking with CI&S for most of our stays!! THANKS CI&S!! We'll be back!

  • Stayed: August 2013, travelled as a couple
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Thank SRehbaum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 26 September 2013

Dear KSRehbaum,

We appreciate you taking time to let us know how we are doing and glad to hear that you had a great stay with us. We will share your comments with the staff as we strive to provide the best experience for our guests. We look forward to your return to our hotel.

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Reviewed 21 August 2013

Stayed here for my husband's graduation from Ft. Jackson. Very convenient location to the post. The front desk was helpful to me throughout my stay. The bed was COMFORTABLE!! The room had a bit of a strange smell to it, not terrible, but noticeable. Also, the fitness room was disappointing....three pieces of equipment in there, and two of them were out of order. Also, it didn't appear there was any way to turn on a fan or AC in there, so the room was quite hot and humid (it is near the pool). The vending machines were all either non-existent or non-working. You could get bottled water, or vending items from the front desk, it was just a bit frustrating to go to the spot labeled "vending" (I tried all three floors) and find nothing but an ice machine (or a machine that only after you put your quarters in, told you it was out of service). All in all, I would stay here again, but was a tad disappointed in the non-functioning stuff.

  • Stayed: August 2013, travelled solo
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Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 23 August 2013

Dear Christine M,

Thank you for your comments on your recent stay. We are thrilled to hear your nice comments about the friendliness of the Front Desk and the comfortable beds! We do apologize that the fitness equipment was not working properly, The new fitness equipment was delivered to the hotel recently and still needs a few minor adjustments. It should be working properly shortly. The vending machine issue was reported to the contractor who has made the necessary repairs. We are glad to hear that you would recommend our hotel to other guests as we appreciate the endorsement. We hope to see you again in the future.

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Reviewed 16 July 2013

We stayed here when driving from PA to FL. Our room had a sofabed and 2 queen beds. Our room was clean and comfortable. The pool looked great, many people were swimming in it. The breakfast was a great start to help us finish our long drive the next day.
Staff overall was pleasant but on our departing morning they were hanging around the front desk kind of bashing the place they worked for, seemed like the morale was low.

  • Stayed: June 2013, travelled with family
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Thank tracey11474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 23 August 2013

Dear tracey11474,

Thank you for your comments on your recent stay. We appreciate your kind words and will share them with the staff. Our staff strives everyday to give the best experience to our guests and we are always pleased to hear from satisfied customers. We hope to see you again!

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Reviewed 14 July 2013

We stayed here last July on our travels and returned this year instead of searching for somewhere else to stay. We had a favorable stay last July and I'm glad we returned. The hotel is right off the highway on our travels from FL to NC. We checked in easily (the desk clerk was very pleasant) and were given keys to a room. We went to the room to find a king bed plus pull out couch when we thought we had booked a double queen plus couch. The desk clerk quickly apologized and fixed the situation by giving us a new room.

The room is spacious for the 5 of us. You walk in and pass a small open closet then the bathroom. The bathroom is small and we would prefer if the sink was separate from bath & toilet but for one night it's ok. It is just a tight fit when you open the bathroom door because it opens towards the toilet and bath. Anyway, there is a small wet bar area with fridge so that is nice. There is a coffee maker but we didn't use it. There's a Starbucks a mile down the street. ;) The beds a high and comfy. The tv is centrally located in the room and visible from the couch/sleeper sofa which is by the window. There is a desk & chair too so plenty of space to go where you won't feel crowded.

We are picky about cleanliness and didn't experience a problem at all. The rooms are fresh and clean. The lobby is a little weird and could use a make over but its not unclean. The pool (indoor) looked questionable but we weren't planning to use it anyway. We drove 4.5 miles towards the city center and there were plenty of nice sit-down restaurants to eat at. We ate at Hunter Gatherer and thoroughly enjoyed it.

There are lots of other hotels in the area but for 2 years in a row we have been happy with this one. Worth a try. :)

  • Stayed: July 2013, travelled with family
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Thank Lucy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 16 July 2013

Dear LucyL,

We are so glad to see you again and glad that your stay with us was enjoyable and meet your needs. I am glad to hear that our Front Desk treated you like family and made the necessary changes. Our guest rooms are spacious and recently remodeled with updated furnishings and bedding. The lobby is planned for some minor updates in the near future to match the guest rooms. I am glad that you made the short trip to downtown near the university as there are many great restaurants like the Hunter Gather(a favorite of mine). We look forward to seeing you again in the future.

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Reviewed 11 July 2013 via mobile

We decided to leave a day early for the beach and go 1/2 way. We stopped at another hotel but was not impressed. A family member mentioned a new Country Inn & Suites on this exit so we checked it out & was very pleased with our first impression. We have 3 children who loved the pool and my husband & I enjoyed the equipment in the fitness room. The suite was spacious and plenty of room for our family of 5. The hotel is clean and it was a good value for a new hotel. I would definately recommend this hotel & stay again.

  • Stayed: July 2013
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Thank Sportsmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim M, Director of Sales at Country Inn & Suites By Carlson, Columbia, responded to this reviewResponded 16 July 2013

Dear Sportsmom1,

Thank you for your comments on your recent stay and we are pleased that you choose the Country Inn & Suites over the other hotels in the area. Our indoor pool and fitness center with new equipment is the best way to relax and unwind after a day of traveling with your family. Our spacious rooms are perfect for the family and I hope you took advantage of the Complimentary Hot Breakfast before you hit the road. We hope to see you again in the future should your travels bring you through Columbia, SC.

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Additional Information about Country Inn & Suites By Carlson, Columbia

Address: 220 E Exchange Blvd, Columbia, SC 29209-2172
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 93 Hotels in Columbia
Price Range: £60 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Columbia 2.5*
Number of rooms: 77
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Also Known As:
Country Inn & Suites Columbia Hotel Columbia
Country Inn And Suites Columbia
Country Inn Columbia
Columbia Country Inn

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