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“Riverbanks Zoo Weekend” 5 of 5 bubbles
Review of Homewood Suites by Hilton Columbia

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Homewood Suites by Hilton Columbia
Ranked #12 of 94 Hotels in Columbia
Certificate of Excellence
Stedman, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Riverbanks Zoo Weekend”
5 of 5 bubbles Reviewed 31 October 2013

The hotel was very clean and the complimentary breakfast was more than we expected. The hotel was convenient (within walking distance, approximately 1/4 mile) to the zoo. The proximity to the zoo made it easy to take a break for while and return to the zoo later.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Donnie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 21 January 2014
Thanks you for your response! We are glad the we were able to provide great service to you and your family while you were here. It is a pleasure to hear that you were able to enjoy our complementary Suite Start Breakfast before heading out on your trip to the zoo. If you find yourself back in the area, I hope that you'll choose us again for all of your travel needs.
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586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Saint Louis, Missouri
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

We were in Columbia for our daughter's fall break from USC. We had arrived a couple of days earlier, and picked her up from school and drove to Charleston for a short holiday. While in Charleston, we stayed at a competitors "Suite" hotel & it was terrible! After our time in Charleston we returned to Columbia to return our daughter to school. We stayed at Homewood Suites, so she could spend the night with us, before we said goodbye the next day. It was SO wonderful to be in a clean, well accommodated, and comfortable hotel! It was like a breath of fresh air, compared to our stay at the other "Suite" hotel in Charleston!! If you stay here, you will not regret it & you will love the breakfast :)

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank ImperfectTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 21 January 2014
Thanks so much for your feedback! We are glad that we were able to provide you with an experience that was pleasant and enjoyable. Our goal is to make you feel at home by providing you with excellent customer service, and comfortable/clean amenities. We'd love to have you back each time you come to visit your daughter while she's here at USC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duncan, SC, United States
1 review
5 of 5 bubbles Reviewed 25 October 2013

My family and I enjoyed our stay at Homewood Suites. It was our first experience with this chain and I"ll be recommending this to others and looking for this chain in all my travels now! Thanks Homewood Suites for such an outstanding experience! This was a family trip that was also a business trip for our family.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tammy Hester S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 21 January 2014
Thanks so much for your feedback! We are glad the we were able to provide great service to you and your family while you were here. It is great to here that you love the chain as well. It really means a lot to hear things like this from our guests because it lets us know that we are on the right path. We look forward to seeing you again on your next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parrish, Florida
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 23 October 2013

We have stayed at several Homewood Suites, but this one was disappointing. Luggage for 3 people at check-in and no luggage carts to be found and no solution. We asked for the lower floor away from the elevators and we got an upper floor right by the elevators. That ended up being good only because we had to drag our luggage by hand. There were cigarette burns on the bathroom counter. The location - overlooking 2 car lots - is far from scenic. However, the proximity to downtown is convenient, and thanks to the desk clerk for recommending the Liberty Grille which was a very good experience.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Betty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 26 February 2014
Thank you for your review. We value your loyalty to our brand and regret that we didn't meet your expectations. We understand how important it is after a long day to not have to wait for others to bring the carts back to the lobby area. We are working on a solution for this so that future guests will not be inconvenienced. Additionally we're working with our housekeeping staff to reevaluate our quality assurance practices. We hope that you'll consider giving us another chance to serve you for a more comfortable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaufort, SC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 October 2013

Heavenly bed and down pillows, clean kitchenette with dining table for two, comfortable bath area, plenty of towels, spacious living area, big desk with handy wall plug at desk level, rolling mesh style office chair. Very pleasant staff starting with Howard at front desk; staff in dinner/breakfast room were attentive and kept things well stocked, especially at breakfast. Liked being able to buy a pint of milk in the little store next to front desk at 11 pm. Complimentary dinner was fried chicken and tater tots (out of salad but I didn't ask for any). Breakfast was grits (well cooked in excellent southern style), eggs, sausage, waffle, english muffins/toast, yogurt, cereal, oatmeal, juices, coffee. Dining area was big enough to not feel crowded. It was nice eating off of real dishes! Used the pool and whirlpool and they were great. It was good that they kept the water areas and gym open late enough so that people actually have time to use them! Worst thing -- my fifth floor room stayed quiet until 7:15 am when someone in the next room started taking a shower -- then the air in pipes started making a whining noise. Woke me up 15 minutes early. Best thing: the staff with great smiles.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sea-Islander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 21 January 2014
Thanks so much for your glowing feedback! I am delighted to hear that you enjoy everything about your suite. Howard is certainly a gem here at Homewood Suites right along with the rest of our staff. I am also happy to see that you were able to enjoy both our complimentary Suite Start Breakfast and our Evening Manager's Reception. We absolutely love hearing about how much you enjoyed staying here and hope that you'll come back soon!
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Hilton head Island, United States
1 review
5 of 5 bubbles Reviewed 17 October 2013

The hotel was great. Howard was the front desk person who checked us in and was very pleasant and very helpful. It is close to all the activities in Columbia. Rooms very clean. Just wish they would of had Ice in the rooms. Nice people and very clean.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Janelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 21 January 2014
Thanks so much for your feedback! We are glad the we were able to provide great service to you while you were here. Our goal is to make you feel at home while you here and I certainly hope that we were able to do that! Howard is definitely one of the best when it comes to providing service. Feel free to rely on us for all of your business travel needs!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middletown, New York
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 14 October 2013 via mobile

We were very happy that we had connecting rooms for our family of 6. That was a real plus! The seating at breakfast was a bit tight but the breakfast was very good. Additionally, we took advantage of their light dinner which was really a regular dinner and that worked out perfect so we didn't have to go back out after a full's day of driving. That was most appreciated.

Stayed August 2013, travelled with family
Helpful?
Thank 2010P1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 16 October 2013
We certainly value your post to let others know of your stay! Thank you. Our guests truly enjoy our evening dinner and drinks served Monday - Thursday. This not only a time saver but also a money saver as well, especially for a family of 6! Our daily full hot breakfast buffet, too, provides additional convenience as well keeping more travel dollars in your pocket. We always strive to provide excellence in customer service, and are happy to provide you with a "home away from home" experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Columbia

Property: Homewood Suites by Hilton Columbia
Address: 230 Greystone Blvd, Columbia, SC 29210-8005
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Columbia
#8 Family Hotel in Columbia
#9 Romantic Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Columbia 3*
Number of rooms: 81
Official Description (provided by the hotel):
Our gorgeous Homewood Suites by Hilton® Columbia hotel is located just three miles from downtown Columbia and exciting local attractions. Whether you’re in town for business or leisure, we offer easy access to major interstate highways and a central location for guests needing a short term or extended stay Columbia hotel. We welcome you to enjoy the opportunity to visit some of the biggest attractions the area has to offer. Whether you'll be in Columbia for a long stay or a shorter visit, hotel guests can choose from an all-inclusive studio suite or one of our two-room hotel suites which feature separate living and sleeping areas. You'll easily be able to spend your time in Columbia hotel working, relaxing or entertaining. ... more   less 
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Also Known As:
Homewood Suites Columbia Hotel Columbia
Homewood Columbia
Columbia Homewood Suites

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