Will never stay here again. I should've listened to the POOR google reviews about how terrible BECCA [---] is as a manager. She will overcharge her guests or not give refunds as promised. The management staff is very unprofessional. Every Hilton hotel has been exceptionally managed except this one. Our credit cards were FRAUDULENTLY charged for more than $500 AFTER CHECK-OUT without any explanation, but the manager would not return any of our phone calls. Finally after calling a number of times and requesting Corporate's number, she spoke with a guest in my party but RUDELY hung up the phone on her. Not one person in my party was rude or disrespectful. This issue will be taken further.
- Official Description (provided by the hotel):
- Our gorgeous Homewood Suites by Hilton® Columbia hotel is located just three miles from downtown Columbia and exciting local attractions. Whether you’re in town for business or leisure, we offer easy access to major interstate highways and a central location for guests needing a short term or extended stay Columbia hotel. We welcome you to enjoy the opportunity to visit some of the biggest attractions the area has to offer. Whether you'll be in Columbia for a long stay or a shorter visit, hotel guests can choose from an all-inclusive studio suite or one of our two-room hotel suites which feature separate living and sleeping areas. You'll easily be able to spend your time in Columbia hotel working, relaxing or entertaining. ... more less
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- Also Known As:
- Homewood Suites Columbia Hotel Columbia
- Homewood Columbia
- Columbia Homewood Suites