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“Ok hotel”

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Homewood Suites by Hilton Columbia
Ranked #13 of 94 Hotels in Columbia
Certificate of Excellence
Raleigh, North Carolina
Level 5 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Ok hotel”
Reviewed 24 August 2014

Nice rooms enjoyed the stay. We had a let check out and they rushed but it was our fault. Very clean hotel the staff was ok. I go to Columbia 2 times a month and it is tough place to find great location rooms are hard to find. It was a nice room food was just ok. We ate out next night.

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Rookie1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 26 August 2014
Thank you for your review of the hotel! I am glad that you enjoyed your suite during your time here. I apologize for the rush during your late checkout. I am also glad that you got a chance to try our complimentary Welcome Home Evening Manager's Reception. We thank you for your business and hopefully we'll be able to accommodate you next time you're in Columbia!
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632 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Lakeland, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2014

this is my choice place to stay in Columbia...great service, great location, well maintained property/ I have stayed at several others and this is the only place I'll stay in Columbia - I'll even change my travel dates to secure these accommodations...

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Fred K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 26 August 2014
Thank you so much for your generous review. I am completely wowed that we are one of your top choices. We always understand that each and every guest has many properties among the Hilton family to choose from. However, to hear that you've even changed travel plans just to stay here with us speaks volumes. It means a lot to hear that we have made such a great impression upon a guest. Thank you so much for your loyalty and we cannot wait to have you back!
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Washington, DC, United States
1 review
Reviewed 23 August 2014

All was good. It was clean, the suite was large, staff was friendly. If possible, ask for a room that doesn't have windows on the car dealership side. The lights from the dealership are really bright at night and hard to miss when you are in your room. The complimentary breakfast was a little below par from other hotel chain breakfast.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gregory A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 26 August 2014
Thank you so much for taking the time to review Homewood Suites. I am glad to hear that we were able to provide you with a clean, comfortable suite during your stay here. I also want to thank you for comments/concerns. This feedback will allow us to work on finding effective solutions to the situations in order to provide a better experience for your next stay as well as all other guests.

See you next time you're in Columbia!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Richey, Florida
Level 5 Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 August 2014 via mobile

So when traveling you just want to stop someplace clean and quiet to get some rest. Well the room was very clean and nice. The hotel staff went above and beyond to make sure we where comfortable. Staff was very friendly. Quiet well we can't blame the hotel, but it just so happened to be a baseball tournament in town and wow was it noisy. We didn't even check early, but I can't blame the hotel just bad timing. Otherwise breakfast was good and clean. There was a zoo right nearby. We had planned to go but got rained out, but it looked like fun if your traveling with kids.

Stayed August 2014
Helpful?
1 Thank Jeb222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 22 August 2014
We appreciate you taking the time to review our hotel. I want to apologize for the noise you experienced during your stay here. Two very excited championship baseball teams can make for quite the experience. I am glad that you got the chance to enjoy the Complimentary Suite Start Breakfast. Riverbanks Zoo is definitely one of the main attractions and mere minutes away from our location! Hopefully you'll be visiting both us and the zoo again soon. Thanks for staying!
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traveline
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014

This hotel exceeded our expectations. We stayed only one night as we were visiting the Univ of South Carolina. Would definitely stay here again in the future. For a hotel that is 10 years old it looks and feels much newer! The rooms are large and the beds are comfortable. Complimentary wifi was a plus!Extremely friendly and helpful staff from check-in to guest services answering questions to check out. A big Thank you to Howard and Camilia at the front desk for helping with check-in and check-out! The General Manager, Ms. Slayton was also very friendly and quick to address any concerns or questions that we had during our stay. The staff at this hotel are all to be commended! It is rare to find such excellent service and all with a smile!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Chervyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 22 August 2014
Thanks so much for taking the time to review our hotel. My owner loved your compliments on the hotel. He takes much pride in the property and constantly renovates to make sure we're providing guests with nice, comfortable accommodations. I also want to thank you for being so gracious and your wonderful comments have certainly delighted my staff! We hope to see you in the future whenever you're in the area or hopefully for 4 years if you all decide on USC!
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Lebanon, Tennessee
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2014 via mobile

We are always searching for rooms that you sit in and hang out as well as sleep. This room didn't disappoint. It featured: a separate room with a door for sleeping, a nice powerful shower, a tiny kitchen with plates and cups provided, a little table for dining for 2. The living room was great BUT only really comfortable seating for 2 and a bit squished at that. One of us took turns sitting in the desk chair. We had a two double bed suite. But for the price it felt like a steal. Great location to the zoo and easy access to downtown USC and Five Points without the downtown prices. I would stat again.

Stayed August 2014
Helpful?
1 Thank momo3GreenvilleSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 22 August 2014
Thank you so much for reviewing Homewood Suites. Our close proximity to Riverbanks Zoo and the University is definitely a plus. You're away from the busy city but still within a short distance of downtown Columbia. It is also great to hear that you enjoyed your suite. Having a spacious suite that can allow from a nice, comfortable sleep in one room while the rest of the family hangs out in the living room is idea for many families traveling through on vacation. We can't wait to have you back next time you're in the area!
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Memphis, Tennessee
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

Booked one of two rooms through hotels.com. The reservation did not show up on Homewood's system but on my phone. Homewood would not honor the rate confirmed by hotels.com so we ended up spending an additional $40 per night on our second room. All the manager of the hotel said was "book with us next time" as she smiled and left the building. The room was not cleaned well either. There was hair in our drawer from a previous guest.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank kloved1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review, 19 August 2014
Thank you for taking the time to share your experience about your recent stay at our hotel. I want to once again apologize for the discrepancy concerning your reservation booking and room rate. In addition i want to sincerely apologize for the hair in your drawer. We pride ourselves on the cleanliness of our suites and we let both you and ourselves down. I will continue to coach my housekeeping staff in order to make sure that these kinds of mistakes do not continue to occur. We thank you so much for staying with us and hope that you would consider giving us another chance to make it right!
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Additional Information about Homewood Suites by Hilton Columbia

Property: Homewood Suites by Hilton Columbia
Address: 230 Greystone Blvd, Columbia, SC 29210-8005
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Columbia
#8 Family Hotel in Columbia
#9 Romantic Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Columbia 3*
Number of rooms: 81
Official Description (provided by the hotel):
Our gorgeous Homewood Suites by Hilton® Columbia hotel is located just three miles from downtown Columbia and exciting local attractions. Whether you’re in town for business or leisure, we offer easy access to major interstate highways and a central location for guests needing a short term or extended stay Columbia hotel. We welcome you to enjoy the opportunity to visit some of the biggest attractions the area has to offer. Whether you'll be in Columbia for a long stay or a shorter visit, hotel guests can choose from an all-inclusive studio suite or one of our two-room hotel suites which feature separate living and sleeping areas. You'll easily be able to spend your time in Columbia hotel working, relaxing or entertaining. ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites Columbia Hotel Columbia
Homewood Columbia
Columbia Homewood Suites

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