First, the staff was wonderfully friendly and helpful. The breakfast was excellent, as was the evening happy hour.Nice pool, good treadmills in the exercise room, generally clean and updated. The hotel is very nice, an excellent home base for the many out of state patients of Dr. Gross who have hip surgery at Providence Hospital across the street. Unfortunately, I have one major negative comment. My husband had his hip resurface surgery on Wednesday. He was discharged from the hospital on Friday, and we checked out on Sunday for our trip home. We moved to the first floor handicap accessible room on Friday. As soon as I walked in, I noticed it smelled very strongly of cigarettes. I think the people who just checked out had been smoking. I immediately complained to the front desk. Nobody came to clean, we weren't offered another room. I was too distracted with the post surgical care to follow up with the front desk. Of course, two other out of state patients were there at the same time, in the other accessible rooms, so we probably couldn't move. I bought a bottle of Febreze and sprayed, but it didn't help much. Also, the room was very inconvenient for someone with mobility issues. I had to move the furniture around. And, the toilet seat was broken, to top it all off. This hotel gets many out of state patients of Dr. Gross. They should check in with the hospital on what they need to do to make the patients more comfortable. Again, the hotel was otherwise excellent, and the staff was wonderful. They were so accommodating to all of us who needed ice for the patients' cooling machines, every four hours. (maybe an ice machine the guests could access would be easier on all involved?) I'd recommend the hotel, but book the accessible room early and ask a lot of questions about the condition of the room.
- Official Description (provided by the hotel):
- Nestled in northeast Columbia, the Residence Inn Columbia Northeast/Fort Jackson Area is the perfect hotel for your extended stay visit to Columbia, SC. Whether you are in the area on business or leisure, you'll find everything you need under one roof. With an outdoor pool, cardio center, business center, and sports court all on site, you'll maintain your healthy lifestyle while on the road. You'll be delighted to see the total cost savings achieved due to the bundled amenities, included in your nightly room rate. Our guests get their day started right with our full hot breakfast buffet each morning and our Residence Inn Mix each evening, Monday through Wednesday. In town for a quick visit or extended stay - the Residence Inn Columbia Northeast/Fort Jackson Area is the perfect fit! ... more less
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- Also Known As:
- Residence Inn Columbia Northeast Hotel Columbia
- Columbia Residence Inn