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Hilton Garden Inn Columbia - Harbison
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Reviewed 2 March 2013

and i have, recently, been making trips to nw georgia, for visits with family. we can make the trip without stopping, but prefer to stay overnight just for the heck of it. our most recent trip included a stop in columbia, sc, at the hilton garden inn. it was a most enjoyable stop. although they were filled because of hosting a convention, we were treated as though we were their only customers. thank you to all the employees we met; and especially thanks to william at the front desk.
a complimentary breakfast bar on some kind would be nice...as embassy does.

Room Tip: wanted a king bed, but the double queen was nice also.
  • Stayed: February 2013, travelled with family
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Thank paul w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 10 March 2013

Dear Paul W,

The Hilton Garden Inn Columbia/Harbison staff is excited to be your new stopping place when traveling through South Carolina. Regardless of how busy we may be, you will always be treated like the only guest in our hotel. While with us you can rest assure you will be treated like family time and time again. Thank you for recognizing William,a key ambassador of our hotel,who always delivers personalized service to all. Our team is dedicated to customer service and southern hospitality at its finest. Unfortunately, our hotel restaurant is not designed for a complimentary breakfast as we offer a full cooked-to-order breakfast. In addition, we offer dinner, room service, and a full bar in the evening. You can enjoy savings at breakfast by booking a Bed 'N' Breakfast package or by joining our frequent stay program, Hilton Honors. If you would like more details on how to take advantage of either of these options please contact us or inquire upon your next stay. We look forward to seeing you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2013

Stopped here on the way South on Feb 22nd 2013. Was recognized as a HHonors member and given a very quiet room. Room was well appointed, clean and comfortable. Will stay here again. The only drawback to Hilton Garden Inns in the lack of a "free" breakfast. Around the corner to Panera Breads solved the problem. Just can't eat $12.95 worth of breakfast, times two for self and wife. Will make this my stop next year.

  • Stayed: February 2013, travelled with family
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Thank NelsonKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seanbranch, General Manager at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 10 March 2013

Dear NelsonKid,

Thank you for taking the time to share your comments with us and other travelers about your recent experience. Your continued loyalty as a Hilton Honors member is most appreciated as you are one of our most valuable guests. At Hilton Garden Inn we offer a full cooked-to-order breakfast with many delicious options that we find to be an excellent value for our guests. You can enjoy savings on our breakfast by booking a Bed 'N' Breakfast package. Also, Hilton Honors member who reach Gold Status can enjoy free breakfast daily at all Hilton Garden Inn's as a part of the My Way Program. These options will offer no out of pocket costs to you or great savings less than the other options you mentioned. I can understand where this is an important factor when trying to minimize your travelling expenses. If I can be of assistance please let me know. We look forward to seeing you back soon!

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Reviewed 25 February 2013

During the initial entrance, I was very impressed with the hotel's appearance. The lobby was very nice, the front desk attendant was extremely nice and helpful. When we entered the room I became very disappointed. Popcorn ceilings, small room, nothing spectacular! This hotel needs to update the guest rooms immediately...very outdated.

  • Stayed: February 2013, travelled as a couple
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2  Thank Sasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

Stayed in Columbia on way back form Florida. The staff was pleasant courteous at check in gave me a lower rate with out asking. Room clean, well appointed and quiet. Breakfast was good an very reasonable in price.
Although we do to not often take a route through columbia it may be route of choice just to stay here.

  • Stayed: February 2013, travelled with family
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Thank DuffyV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

My mother and I stay at the Harbison Hilton Garden Inn when we are in Columbia to visit our family. The staff makes us feel as if we are home. Jared is one of the best chefs ever for breakfast. My mom's is always prepared correctly. She's picky, and Jared knows just how she likes her breakfast. He's always got a great attitude too! The wait staff, especially Albertha, is friendly and always perfectly attentive. We always choose to have dinner with our family there as well.

Yolande and Dwight helped us several times with special requests. True compassion is evident. Sean is personable while being an effective manager. I work in a service industry; these folks at Harbison are among the best I've seen. Our family feels so welcome here. The building is lovely and well cared for, but the staff make it feel like home!! Can't wait to go back. Thank you!!!

  • Stayed: February 2013
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Thank Meme92612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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