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Hilton Garden Inn Columbia - Harbison
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Reviews (994)
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All reviewslarge mallgreat hotelfamily reunionrestaurants and shoppingexcellent staythe entire staffindoor poolbreakfast staffomeletfresh fruitbusiness tripclean roomswould definitely stay here againfront desk staffeasy accessstaff was friendlysouth carolina
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637 - 642 of 994 reviews
Reviewed 28 May 2014

We recently stayed here while we visited Columbia for a graduation. We only had a few days in Columbia and the Hilton Garden Inn helped make the stay enjoyable. The hotel was convenient to a main highway artery for ease of travel. It was convenient to restaurants and shopping for the few moments of downtime we had during a busy three-day visit. The hotel itself appears to be relatively new. It was nicely decorated throughout the hotel, including the rooms. It had a modern, airy feel in the lobby. The serving area for breakfast, also good, didn't feel like your normal dining area. It was adjacent to the lobby, with no walls to separate the two areas and it too was bright and decorated nicely. The rooms had enough space to spread out a bit. The whole hotel was clean and appeared to be well managed with pleasant staff throughout. The beds slept comfortably and were adjustable. We will definitely stay here again when we visit the area.

  • Stayed: May 2014, travelled as a couple
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Thank BigAleGuy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie O, Director of Sales at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 25 June 2014

BigAle,

Thank you for taking the time to write such extensive comments about your experience at our hotel. We appreciate your choosing to stay with us and sharing your thoughts with other readers on Trip Advisor. Thank you for sharing about our recent renovation and the new look and feel of our lobby and restaurant. We look forward to seeing you again real soon. Regards, the Hilton Garden Inn Harbison/Columbia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

Convenient location, good rates, clean rooms, friendly and helpful staff and excellent breakfast. House keeping staff were all extremely cheerful, friendly and proficient. Front desk staff all made a very good first impression and provided great local information. Have stayed here previously and will stay again in the future.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Woody W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie O, Director of Sales at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 25 June 2014

Woody,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say that our " Housekeeping staff were all extremely cheerful, friendly." We hope that everyone you encountered while staying with us was the same. We look forward to welcoming you back soon! Thanks again.

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Reviewed 21 May 2014 via mobile

I am the VP of Sales for Hospice Care of South Carolina and understand how important customer service affects your business. You have one chance to make a first impression and the team here at Hilton garden inn on Columbian Drive far exceeds any other hotel in South Carolina. From Eric and Katie at the front desk to the great service from Joseph in the dining room, I thoroughly enjoy all of my stays and highly recommend this hotel. When the hotel is at capacity, I drive from neighboring hotels just to enjoy their fine breakfast. You all are the best so thank you!

Stayed: May 2014, travelled on business
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie O, Director of Sales at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 25 June 2014

Tim,

Thank you for taking the time to review your most recent stay with us. We are so delighted that you enjoyed your experience at our property! At the Hilton Garden Inn Harbison /Columbia we strive to provide exceptional guest service and a premium hotel product for each of our guests and are pleased that we were able to live up to your expectations. Special thanks to you for recognizing our superstars, Erik, Katie, and Joseph. They'll be recognized internally and I'll share your whole review with our team. Thanks again!! We look forward to seeing you in the future.

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Reviewed 19 May 2014 via mobile

We had a great stay at the Hilton Garden Inn! The room was very nice and clean! The bed was very comfortable! The staff was very friendly and helpful! The pool area was very nice and clean also! My only problem was the hot tub could have been warmer but we did report this to staff and they said they would have maintenance look at it! I would definitely recommend this hotel and will stay here again when we are back in the area! The hotel is very close to many restaurants and shops and you could walk to a couple of the restaurants if you wanted to! Great stay! Wish we could've stayed longer!

Stayed: May 2014
Thank Michelle-Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie O, Director of Sales at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 25 June 2014

Dear Michelle and Jason,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say "The staff was very helpful and friendly." We look forward to welcoming you back soon! Thanks again

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Reviewed 19 May 2014

Clean rooms, friendly staff, convenient location for resataurants, great place to stay. We have stayed at many locations over the years for business and vacation. We have never been disappointed when we stayed at any of the Hiltons. We will not hesitate to stay here again for any future business trips or personal trips!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie O, Director of Sales at Hilton Garden Inn Columbia - Harbison, responded to this reviewResponded 25 June 2014

Noel,

Thank you for your five star rating! We appreciate that you chose to stay with us when visiting the Columbia area. We also appreciate your loyalty to the Hilton Family!
Again, thank you for sharing your recent experience with the Trip Advisor Community. We are glad to see we exceeded your expectations when it came to providing you with a clean guestroom and friendly staff. We look forward to serving you in the future. Regards, Hilton Garden Inn Harbison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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