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All reviews sweet tea rocking chairs waffles front desk university of south carolina made to order omelets southern charm college tour free shuttle breakfast was included shuttle service fresh fruit manager's reception biscuits and gravy staff was very friendly wonderful stay visiting columbia
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Reviewed 4 weeks ago

We have stayed a number of times at the Inn and each time we have had an excellent experience. Recently we stayed to go to the USC football game against Georgia (not much fun for us!). But, back at the Inn, the room was clean and comfortable, the bar area friendly and the breakfast especially was great, with eggs and waffles made to order. My wife left something in our room and it has been mailed back. Thank you Josie for your great attitude and excellent service. This is our place to go in Columbia

Stayed: September 2018
Thank beachman2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mataesha G, Front Office Supervisor - Taylor Zumbrunnen at Inn at Usc Wyndham Garden, responded to this reviewResponded 2 weeks ago

We are glad you can call the Inn at USC your home away from home! We look forward to seeing you in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

First the good. The front desk staff and shuttle driver are incredibly friendly and helpful. Good job! However, that's where it ends. My room was not clean. There was only one small trash basket in the bathroom and it was not emptied (I stayed two nights). There were hairs and other evidence of past guests in the room and bathroom, and incredibly two of the three lights in the bathroom were out. Don't you think someone would notice and change them? The toilet took more than ten minutes to fill to flush again. Also, the staff in the breakfast area were there to talk to each other and seemed bothered by the guests coming in. Overall, a huge disappointment for such a charming-looking hotel in an ideal location. Please, someone tell your staff to appreciate your guests more.

Room Tip: Ask for directions to the other nearby hotels.
  • Stayed: September 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank HappyDonor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew L, General Manager at Inn at Usc Wyndham Garden, responded to this reviewResponded 4 weeks ago

Thank you so much for your candid comments. I'll be sure share your great experience with the Front Desk team. We will also share your disappointment about the room with the team.
Our standard level of service was not accomplished during your stay and I am sorry for that. I do appreciate you sharing so we can ensure our next guest does not experience same issue.

Please reach out to me when you plan to return to the area. We will make sure every facet of your next stay meets or exceeds our standards and your expectations.

Andrew Lucas
803-779-7779
gm@innatusc.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Super location! Loved the old historic building merged with the modern conveniences of the newer part of the hotel. Personal, friendly service. Clean rooms & wonderful breakfast with smiling staff. Would definitely choose this hotel again when staying in Columbia.

Stayed: May 2018
Thank Mary Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

This was an amazing experience! The staff was friendly. The manager Mataesha Green, made sure our whole weekend experience was flawless and memorable! We held the Bridal shower, meet and greet, and rehearsal dinner at the hotel, and I would do it all again! Kellie Lindsay made situating and picking our ballrooms for each event so quick, and easy! Thank you guys!

Stayed: July 2018, travelled with family
Thank FitForTravel777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

We had a great time during my godaughter's graduation celebration. The rooms, meeting space, and food were simply fabulous! The office staff, banquet servers, and meeting planners had exceptional customer service and had a pleasant personality.

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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