I planned to stay at Candlewood Suites for a total of 3 days due to the sastisfactory reviews. I arrived to check on and I was not greeted by the receptionist at all the first 10 mins I stood in front of him at the desk. He seemed to be busy but he never said one word. I got to my room which was suppose to be a queen suite. When I walked thru the door it had 2 (seemed to be) full size beds instead. Then I noticed the bed was wrinkle as if the covers were already used. I then pulled the covers back to double check and believe it or not, there was hair in both beds. The comfortor had stains on it as well. The mattress seemed to be old because it sagged in the middle bad. As I continued my room check I saw that the toilet was never cleaned. It had tissue and streaks in the toilet. I then looked at the floors and it had food and a little bit of dirt. Then I found a little toy car in the seat. Overall the experience was by far the worse I've had at an hotel. The manager was very unapologetic and rude so I canceled my reservations and found a nicer hotel. I do not recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The Candlewood Suites Columbia Fort Jackson is centrally located in the Southeastern area of Columbia SC. I-77 adjacent to our property. Inside each room you will find a Large Refrigerator with a built in Ice Maker, a Dishwasher, Built in Microwave, 32" Television with a DVD. We do supply all of the Pots, Glassware and all items needed to settle into your room. Our Gazebo offers 2 Grills. ... more less
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- Also Known As:
- Candlewood Suites Columbia-Ft. Jackson Hotel Columbia