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“Really nice”

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Sheraton Columbia Downtown Hotel
Ranked #43 of 94 Hotels in Columbia
Reviewed 24 June 2012

Very nice hotel in a great location. Walking distance to many bars and restaurants. Right by USC. The rooms are not big but very well appointed. Real urban style. Wood floors, comfortable beds and nicely done bathrooms. The front desk staff was great and even got us checked in a bit early. Would definitely stay here again! The hotel does not have a pool but does have a rooftop bar and a martini bar called the Vault. Used to be a bank vault...cool spot.

  • Stayed: June 2012, travelled with family
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1  Thank gallagherfamily29466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Gallagherfamily29,

Thank you so much for sharing your experience with us! We are so glad you enjoyed our historic hotel's central location and fine amenities. We look forward to welcoming you back next time you are in town!

Best Regards,
Sheraton Columbia Downtown Management Team

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Reviews (568)
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435 - 441 of 571 reviews

Reviewed 18 June 2012

I never would have guessed it's a Sheraton. It is more like one of the exclusive European boutique hotels. Beautiful lobby, hardwood floors and sleek modern bathrooms and great service!

  • Stayed: June 2012, travelled on business
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2  Thank Gaga1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear Gaga1952,

Congratulations on discovering one of Columbia's historic gems! We thank you for your kind words and we look forward to welcoming you back on your next visit.

Best regards,
The Sheraton Columbia Downtown Management Team

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Reviewed 18 June 2012

Sheraton, on Main is great palce to saty when in Columbia, just blocks from the Statehouse and close to the Vista district.. location is excellent and staff are outstanding...Stop at the vault.. the bartendar is top notch and specialty drinks are out of this world...rates are very reasonable and rooms are very nice...

Room Tip: Chewck the fridge mine was not working but everything else was top notch.. don't miss the Vault...
  • Stayed: May 2012, travelled solo
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1  Thank cptsned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear cptsned,

Thank you for taking a moment to review our property! We are glad to hear you enjoyed our central location, committed staff and our fine bars and restaurants. You are correct, the mini bar in the room does not have full cooling capabilities. For the convenience of our guests we do offer a small fridge upon request. Please do not hesitate to let us know how we can make your next visit most comfortable!

Best regards,
The Sheraton Columbia Downtown Management Team

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Reviewed 15 June 2012

As I lifetime Platinum member of SPG, you think it would hard to be overly impressed within the first 10 minutes upon arriving at a property.....The tone for my stay was set by a very warm reception from Robyn at the front desk, who bent over backwards to make my stay enjoyable and help secure my suite upgrade. This type of service has appeared to be normal for this property as the club lounge and other services have been excellent. I still have two nights left, but so far and I confident this hotel will be my only lodging destination during my next trip to Columbia and anyone I know that comes here to visit this city.

  • Stayed: June 2012, travelled on business
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1  Thank andymelon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear andymelon,

We greatly appreciate your positive review as well as your lifetime Platinum status! We are very pleased to hear that our staff and club lounge services exceeded your expectations. The comfort and confidence of each one of our guests is of utmost importance to us. We look forward to your next visit and thank you again for taking the time to share your experience!

Best Regards,
The Sheraton Columbia Downtown Management Team

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Reviewed 14 June 2012

Have stayed here over 30 nights in the last year and I love it. The front desk staff are super nice and always helpful. The rooms (while not the biggest) have a certain unique charm to them that plain hotels lack. The rooftop bar stands out as a hip place to drink and people watch during the summer months. Its right in the heart of downtown Columbia so its easy to walk to everything (and if you can't walk to where you're going their free shuttle service will take you)

Special mention to the club lounge which serves what is basically a full dinner with complimentary wine.

Stayed: June 2012, travelled on business
1  Thank ashishTAreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear ashishTAreviews,

Thank you for your kind review and faithful patronage! We are glad to hear about your consistently positive experiences with our staff and amenities. As a historic property, we are very proud of that "unique charm" you mentioned. We are also glad you enjoyed our rooftop bar and our Club Lounge. (Next time you're in town, check out the new top of the line espresso machine!) Thank you again and we look forward to seeing you again soon!

Best Regards,
The Sheraton Columbia Hotel Management Staff

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Reviewed 12 June 2012

The guest service is amazing and top notch worth every penny, pay extra for the gold and platinum members, happy hour snacks and breakfast were great. A must is The Vault, BB, the bartender is a genius. Do yourself a favor and let hi. Decide what you want to drink...he want let you down. Not really family friendly but they were very accommodating to our children.

  • Stayed: May 2012, travelled with family
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1  Thank Cassandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear Cassandra C,

Thank you for choosing to stay with us! We are so glad to hear about your positive experience with our hotel. We are glad your family enjoyed the complementary breakfast and evening hors D'oevres in our Club Lounge offered to our gold and platinum guests. The Vault Martini bar in our 1913 bank vault is local hot spot boasting a top notch mixologist. We will be sure to pass along to kind word to Brandon aka BB. Thank you again for visiting our property and we look forward to hosting you and your entire family on your next visit to Columbia!

Best Regards,
The Sheraton Columbia Downtown Management Team

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Reviewed 10 June 2012

The very first time in the hotel and the experience was great. Service was awesome,however some things need improvement. Parking lot is nasty, and smelly, lack of carpeting in the rooms, lack of ESPN U channel since we traveled for the games and could not get tickets, rooftop bar was crowded and not cozy. With that said, the experience was good, but needs some improvement. Overall, recommended hotel.

Stayed: June 2012, travelled as a couple
1  Thank Ricanranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear Ricanranger,

Thank you for taking the time to review our hotel after your first visit! We are glad your overall experience was good. However, we are concerned about the issues you mentioned and would like to address them briefly. As much as we would like to take full responsibility for the parking situation, the parking garage is city owned and we share it with another hotel. Concerns have been voiced regarding the cleanliness and we are hopeful for signs for improvement. We are sorry you did not prefer the lack of wall to wall carpeting in our rooms. One of our distinguishing factors as an historic property is our original 1913 hardwood floors. Maintaining the hard woods was a choice to preserve the historic integrity of one of the first sky scrapers in Columbia. We are disappointed to hear ESPN U channel way not available during your stay. Our cable service is in the process of being updated to avoid this inconvenience in the future . Our Rooftop bar does tend to get very busy in evening, especially on the weekends, so we do the best we can to take care of our patrons during the rush. We are sorry that was not the most comfortable experience for you. Some of our guests prefer our Vault martini bar and Mainstreet Tavern for a quieter evening. Please know that we take your concerns very seriously and are doing all we can to improve our property for the enjoyment of our guests.

Best Regards,
The Sheraton Columbia Downtown Hotel Management Team

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Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#24 Business Hotel in Columbia
Price Range: £89 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 
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Also Known As:
Columbia Sheraton

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