We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had a great time!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Columbia - Greystone
Ranked #21 of 93 Hotels in Columbia
Reviewed 23 March 2011

We love Embassy Suites and this hotel lived up to our exectations.
Hotel room was clean and comfortable, staff are friendly and courteous, nice gym and pool area, and the breakfast and manager's reception were wonderful.
We ate each night at the hotel restaurant, The Terrace. Food was good and fairly priced and the service staff were pleasant and efficient.

Only problem was the sound of a train horn that blew around midnight and again around 2AM on our first night that made us jump awake because it was so loud. Didn't happen the second night.

With the GPS we were able to get around Columbia quickly and easily and there is a gas station across the street. If you are going downtown, bring change for the parking meters. Overall a nice stay.

  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NYretirednlovinit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 December 2013

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,063)
Traveller rating
Traveller type
Time of year
Language

992 - 998 of 1,063 reviews

Reviewed 17 March 2011

Booked the room through Hotwire for about $80.

We had to wait five minutes in line at check in. Obviously, the single employee at the front desk was not equipped to handle his duties. A second staff member would have likely alleviated this problem.

The Manager's Reception was stale, salty nacho chips and/or pretzels. The line for mixed drinks was fairly long.

The room smelled. (we were on the 3rd floor) I'm not sure if it was from a former pet. But, it was not what you'd expect out of an Embassy Suites. We thought about complaining and switching rooms, but we figured it was a small issue. We were told by an employee that this hotel has often been used by insurance companies needing to house people for up to one year.

To make things worse, we were later charged $60 for no apparent reason. I had to call and dispute the charges with my credit card company.

Moreover, this hotel isn't in a good part of town. There are few restaurants within walking distance. (waffle house is next door.) There's a strip club fairly close by. You're better off finding a hotel closer to downtown Columbia that is within walking distance of several restaurants and stores.

Management needs to REALLY start changing some things here. This place is getting sloppy, fast.

  • Stayed: February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank samoamurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 25 March 2011

I would like to apologize about your experience at our hotel. We are 100% committed to guest satisfaction and would like to make it right for you. I assure you that this will not happen again during your next visit to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2011

My husband,dog, and I stayed here over night on our way to visit my sister. It is extremely convenient off the exit and easy to find. The rooms are spacious and very clean. We enjoyed the extensive breakfast buffet in the morning, and the helpful staff that assisted us.We hope to to stay again on our way to my sisters again!!

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank daisylu0415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 December 2013

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2011

Stayed here for a couple nights for business this month. The hotel was a good deal, and the suite was a true suite, unlike some hotels where they try to pass a room with a fridge and a sofa off as a suite. I liked the atrium style of the hotel, and the free breakfast buffet was actually quite good. Only complaint is that the hotel could probably use some updating -- you can tell that it was quite nice when first built, but it looks like not much has changed in the last couple decades. Location was convenient in that it was right off a highway not far from downtown, but don't expect to have much to look at right around the hotel, it's not in much of a neighborhood and I don't think there were many restaurants nearby other than a Waffle House.

  • Stayed: February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jays165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 9 March 2011

Thank you for your loyalty to the Embassy Suites Brand. I am glad you enjoyed your spacious suite and cooked-to-order breakfast. For future reference we offer a complimentary shuttle to the various restaurants located in the downtown area. Once again thank you for choosing the Embassy Suites in Columbia, SC.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2011

Stayed at this hotel during a quick business trip to Columbia. The staff was friendly and quite helpful in helping me find things to do and places to eat around town. Rooms were roomy and comfortable - more so than most other Embassy Suites that I've stayed at. I would definitely recommend this hotel to anyone heading to or passing by Columbia.

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gsmit07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 December 2013

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2011

I have stayed at this hotel several times over the last year and found this hotel to be clean, friendly, and inviting. The breakfast and staff in the morning are both incredible! It is very centrally located and close to everything including the college and downtown. The value for the dollar can not be matched with the breakfast and the cocktail reception at night. If you have a meeting or have to stay in Columbia for any reason, there is no better place to stay.

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mrdonedeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 December 2013

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2011

The hotel staff was so friendly and accomodating! Our room was very clean and our food from room service was wonderful. We highly recommend other people to stay here!

  • Stayed: October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lauren1778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 December 2013

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Columbia hotels
0.3 mi away
Homewood Suites by Hilton Columbia
2.6 mi away
Hilton Columbia Center
Hilton Columbia Center
#10 of 93 in Columbia
922 reviews
1.6 mi away
Staybridge Suites Columbia
Show Prices
Show Prices
Show Prices
3.1 mi away
Inn at USC Wyndham Garden
2.4 mi away
Hyatt Place Columbia / Downtown / The Vista
2.5 mi away
Columbia Marriott
Columbia Marriott
#20 of 93 in Columbia
587 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Columbia - Greystone? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Columbia
Price Range: £96 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travel Republic (UK), Hotels.com, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Embassy Suites by Hilton Columbia - Greystone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing