We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Embassy Suites by Hilton Columbia - Greystone
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Comfort Inn(Columbia)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Regency Inn(Columbia)
View Hotel
  • Free Wifi
  • Free Parking
Reviews (1,162)
Filter reviews
1,162 results
Traveller rating
443
293
197
139
90
Traveller type
Time of year
LanguageAll languages
More languages
443
293
197
139
90
Show reviews that mention
All reviewsevening receptionmanagers receptionriverbanks zoomade to order omeletsfamily reunionindoor poolbreakfast buffetclose to downtownbusiness tripnice staystaff was friendlyatriumscconferencesinkinterstate
Filter
Updating list...
802 - 807 of 1,162 reviews
Reviewed 10 June 2014

The elevators were very slow and small, the rooms smelled bad and were not clean and the lines to the managers evening were extremely long and slow. The overall cleanliness of the hotel was poor. Great parking and a wonderful location but that's all it had going for it. Overall I would NOT recommend this hotel to any upscale clients.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 11 June 2014

We appreciate your comments and apologize that you didn't enjoy our hotel. We will look at this information and improve our operation from your comments given. Thanks for staying with us and have a great summer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

this hotel is right off the main highway leading into Columbia...easy on-easy off. Hotel was very quiet in the evening, accommodation exactly what was advertised, breakfast was incredible, a pleasant way to start the morning. Evening reception offering the same each night but still a nice touch to end the work day. Beds and especially the pillows were just what I needed to fall asleep quickly. Fitness Center had all the basics. Pool area looked nice but I didn't bring my trunks.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 8 June 2014

Thanks for your comments and business. I could not have said it better myself. Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Not only is this hotel in a great and convenient location, the staff is very friendly and efficient. They are always asking to help and if you need anything. They provide directions to local sights and events, and in just 10 minutes you can be in downtown Columbia. The rooms are very spacious and clean.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Rodney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 7 June 2014

First off let me thank you for your comments and business. We appreciate you noticing that we have a staff that really cares and likes there jobs. The Embassy Suites brand really has a nice concept with all rooms being 2 room suites, free breakfast and free drinks at night. Thanks again and have a great summer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

The hotel was old and in need of rehab. The mattress was horrible - felt like it was a very, very cheap mattress. Linens were cheap. Room smelled old. the bathroom just felt dirty - smell? The towels were scratchy and old. The furnishings in the suite looked and felt like they were 10 years old.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Naomi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 5 June 2014

First off let me thank you for your business and comments. Hotel has new Serta, Perfect Sleeper mattresses as of June 2013 and we many compliments on these and have had numerous guests ask what the name brand was for ordering purposes. All wood furnishing in rooms have been refurbished, spring 2014. Also coming up, new corridor carpet fall 2014 and new guest room door locks, late summer 2014. We are excited by these committments by ownership.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Overall the hotel is fine and the staff were exceptionally friendly. However, the indoor pool was nasty and the adjacent ladies room thereby was even more disgusting. The rooms were nice and clean, however. We would not stay there again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 3 June 2014

First off let me thank you for your nice words regarding the nice and clean rooms and the friendliness of the staff. I apologize if the pool was not up to your standards when you were there. I apologize for this and we will pay closer attention to this area of the hotel. The pool this time of year can be very busy and we will pay closer attention to it. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews