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Embassy Suites by Hilton Columbia - Greystone
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Reviews (1,158)
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777 - 782 of 1,158 reviews
Reviewed 12 August 2014 via mobile

We stayed 1 weekend night. The hotel was very busy. Several Little League teams plus weddings were going on. The lobby area is very nice. Our first room seemed better than our 2nd. We had to leave the 1st room since it smelled like an ash tray. Our 2nd room was a typical Embassy Suites suite. My only complaints are that the carpet needed updated and the TV got very poor reception. The breakfast in the morning was good. The staff did a good job keeping up with all the guests devouring the food. Parking lot is clean and well lit. We did not get a chance to use the pool or fitness area.

Stayed: August 2014
1  Thank phlpucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 13 August 2014

We appreciate your comments and business. Thanks for all the kind words regarding our hotel.

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Reviewed 6 August 2014

The mattress in our room was extremely hard and I could not sleep on it without experiencing pain. We had bugs in the room, when I brought my complaints to the front desk, the manager was very understanding and empathetic and quickly addressed the situation. The breakfast made up for the inconveniences, it was very good. All of the staff were friendly and helpful. Overall the hotel stay was okay.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Lauretta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 7 August 2014

First we like to thank you for your business and comments. The mattresses are Serta - Perfect Sleeper and they were put in place June 2013. We get many compliments on them, and apologize that you felt that they were uncomfortable. Appreciate the nice words regarding breakfast. Thanks

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Reviewed 3 August 2014

Room was reasonably priced. It was spacious. On the down side it was a bit musty. The complimentary breakfast was excellent. It included a breakfast buffet, or a made to order breakfast. The complimentary evening reception was also very, very good. I am a fitness nut and was happy to find that the fitness facility had gym grade equipment. I was very pleased with it.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 August 2014

We appreciate the business and kind comments. We are priced reasonably, have a great free breakfast and a wonderful gym to work out in. Thanks again.

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Reviewed 2 August 2014 via mobile

The hotel was extremely busy but the staff went above and beyond. The hotel is lovely, the manager reception was well done, and breakfast was phenomenal. The proximity to the zoo, for us to attend brew at the zoo was great!

Stayed: August 2014, travelled with friends
Thank JODYN3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 4 August 2014

We appreciate your business and comments. we appreciate the comments regarding our great staff, lovely hotel, managers reception and phenomenal breakfast. Thanks.

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Reviewed 31 July 2014 via mobile

We arrived in the evening to the hotel where they were having 3 family reunions and a class reunion. Even though the front desk was super busy, they were very helpful and nice. He also gave us a room away from the noise which was wonderful.

Breakfast was better than any other hotel we have stayed at on our trip and we were surprised how quickly the omelette line moved.

Rooms were nice. Our teenage daughters were glad to have the sofa bed so they could sleep in a room away from us. The extra sink in the room was fabulous to have also.

Stayed: July 2014, travelled with family
Thank KittyBarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAEGS, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this reviewResponded 1 August 2014

Thanks for the great comments and business. We really appreciate both.

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