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“Good experience / value”

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Red Roof Inn Columbia East - Ft Jackson
Ranked #53 of 94 Hotels in Columbia
Kewaskum, Wisconsin
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good experience / value”
Reviewed 26 March 2014

My husband and I recently spent 3 days/nights at this location. It was a good value along with being a quality experience. The room was very clean, comfortable beds and very quiet considering that we were on the ground floor near the lobby/check-in area. The staff greeted us warmly and responded to our questions/requests in a timely manner. Overall a good value and comfortable experience and exceptionally nice staff!

Room Tip: Considering that we were near the front of the property and found it to be quiet we feel there reall...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 31 March 2014
Dear Janice H,

Thank you very much for the great review from your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. It was awesome to hear that not only was the room neat and clean, but that the customer service at the front desk staff was integral in making your stay a very good experience and value. I will make certain the entire team shares in this positive feedback.

We certainly look forward to seeing you again when you are in the Columbia, S.C. area. I can assure you we will be working just as hard to make each and every guest's stay as memorable as yours.

Sincerely,
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Columbia, South Carolina
1 review
Reviewed 18 March 2014 via mobile

I stay at this location at least 4 times a month. For the price, it is an excellent room. It's spacious, superior king beds, large flat screen tv's, and I receive points each time I stay there towards a free night. It is a great deal for the money.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 100badta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 28 March 2014
Thank you very much for the wonderful review of your recent stay at the Red Roof Inn Columbia East-Ft. Jackson. We certainly strive to provide the best value in the lodging industry, and it seems that repeat customers like yourself agree! Our loyalty program, RediCard, is a great amenity for the frequent traveler. Features such as a members only reservation line for specialized service, advance notification of special promotions 48 hours before the general public, Free bottle of water at check in, and the lowest system-wide reward requirements of any national brand.

All of us here look forward to your next stay here. We will continue to work hard each day to make your next stay as enjoyable as your most recent.

Sincerely,
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1 review
Reviewed 12 March 2014 via mobile

Serena was very helpful with checking us in and making sure our concerns were met regarding our rooms. She was very polite, patient and cheerful. We have been staying at this hotel for the past 4 years every time we come to Columbia to visit which is at least once a year and we truly think Serena is the best attendant we have encountered thus far

Stayed March 2014, travelled with family
Helpful?
Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 19 March 2014
Dear Ms. Diggs,

Thank you so much for the wonderful comments concerning your recent stay at the Columbia East-Ft. Jackson. Serena has been recognized by many other guests for her positive, cheery attitude. She knows how to make a guest feel Confident, Significant, and Delighted. She truly is the role model for others to emulate. I am very thankful she is a member of our team.

We certainly hope to see you again in the near future. I am positive we will be working every bit as hard to make your next stay wonderful.

Thank you again,
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Syracuse, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2014

We recently traveled from NY state to Florida on vacation. We spent the night at the Columbia East Red Roof Inn in South Carolina and had a terrific experience. Serena was very helpful with all of our questions and the accommodations were clean, nicely decorated and very nice in general. The property is in excellent condition and we could tell that it is well maintained. Great experience and will definitely stay there again. Thanks.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Marilyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 10 February 2014
Thank you very much for the wonderful review of your most recent stay. It is always great to hear from extremely satisfied guests. Serena has been recognized quite a bit by our loyal guests as providing exceptional customer service. I will make certain she is made aware of your review.

We work extremely hard every day to ensure our guests are treated above their expectations. It is what we strive to provide each and every day. Our goal never changes. We look forward to seeing you again the next time you are here in Columbia, SC.

Thanks again,
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Columbia, South Carolina
1 review
Reviewed 2 February 2014

We went to another hotel in Columbia and they say they charge $50 to $200 a night JUST for the pet and that's non returnable.. Are they CRAZY? We saw the red roof sign and went over. Tammi welcomed us and the Dog in and did Not charge for the pet. It was a really nice surprise. We WILL use Red Roof lots more now. Thanks to Tammi and Red Roof, we are a Happy Traveler.

Room Tip: I would think any room would be Good but tell Tammi what you want and she Will help you. Thanks a Bu...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammyinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 4 February 2014
Dear Sammy,

Thank you very much for the kind words for Tammi. I will make certain she is made aware of your positive comments about her approach to customer service. I was also happy to hear you enjoy the Pet-Friendly amenity we offer at Red Roof Inns. We know pets are an integral family member, so having a hotel that welcomes pets without charging a security deposit is a great way to attract travelers.

We certainly look forward to seeing you again the next time you are in the Columbia, SC area. We'll work extremely hard to provide you with the level of service and quality you have come to expect at Red Roof Inns.

Sincerely,
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Columbia, South Carolina
1 review
Reviewed 27 January 2014

The stay was great and it was really clean. Jammi was a great help and really friendly. The room was spectacular. Everything was clean and placed up neatly. It was quiet and comfy. I will stay at the red roof inn anytime. Great stay and keep it up

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 29 January 2014
Dear Mecca W.,

Thank you very much for the great review of your recent stay here at the Red Roof Inn Columbia East-Ft. Jackson. It is always wonderful to hear from our highly satisfied customers! I will make certain Tammi and the entire staff is made aware of your kind words.

On behalf of the entire staff here, we can't wait to see you again soon. We promise we will do all we can to provide you with another fantastic stay.

Thanks,
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Macomb, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2014

My husband, kitty and I stayed Jan 20, 2014 and I am glad we did. We almost cancelled our reservation becauae of bad stay at the Parkersburg, WV Red Roof(dont ever stay there!) Upon arrival Shanika at the front desk was so friendly and helpful letting us see our room to make us feel comfortable. Anna from housekeeping was also very helpful. The room was clean, comfortable. After driving from MI this was the first hotel I felt I could let my kitty roam and feel safe. Thank you Shanika, Anna and Serena for being so friendly and understanding all of our needs. I will and have recommended this location and wouldnt hesitate to stay again!!!! The staff does a tremendous job representing the company.

Room Tip: 1st floor was fine, no noise.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 27 January 2014
Dear Denise R.,

Thank you very much for the wonderful review of your recent stay at the Red Roof Inn Columbia East-Ft. Jackson. We always love to hear from our satisfied guests. I will make certain Shaneka, Ana, and Serena, along with the rest of this hard working staff are made aware of your comments. We work extremely hard each day to ensure each guest feels Confident, Significant, and Delighted with their stay here.

We look forward to seeing you again when you are in the Columbia, SC area. Thanks again and have a great 2014!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Columbia East - Ft Jackson

Property: Red Roof Inn Columbia East - Ft Jackson
Address: 7580 Two Notch Rd, Columbia, SC 29223-6293
Region: United States > South Carolina > Columbia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #53 of 94 Hotels in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Columbia East - Ft Jackson 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Columbia East Ft Jackson Hotel Columbia
Columbia Red Roof Inn

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