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“Nice Place to Stay”

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Red Roof Inn Columbia East - Ft Jackson
Ranked #52 of 94 Hotels in Columbia
chicagoland
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice Place to Stay”
Reviewed 4 May 2014

We were one of the families attending family day graduation at nearby Fort Jackson and needed a place to sleep. I booked two rooms as the rates were good. Both rooms were quite clean. My wife and I stayed in a King and the others stayed in a double queen. The atmosphere was quite good--the staff were friendly and helpful and the other residents were quiet and respectful. I have been travelling quite a bit in the last few years and not stayed and Red Roof Inns. This one is quite good and I can recommend it without reserve. The bathrooms were clean and without problems. The AC worked well, it was quiet, and we never felt unsafe.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank joshaurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 9 May 2014
Dear Joshaurora,

Thank you very much for your awesome review of your recent stay with us. It is great to read we were able to provide you with the level of service, cleanliness, and comfort you expect from a much more expensive hotel. Our team members work extremely hard each and every day towards this mission.

On behalf of the entire Red Roof Inn Columbia East-Ft. Jackson team, we want to thank you and your family for the sacrifices you make being part of a military family. There is no greater sacrifice or higher calling, and you make what we do possible.

We certainly hope to see you again, and would love to provide you with another opportunity to do what we do best. Thank you again.

Sincerely,
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177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
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English first
Rochester Hills
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2014

Tammy did an excellent job she was extremely courteous and thorough when checking us in. Red Roof is indeed fortunate to have an individual of her caliber as part of its team,. As I was checking in we discovered that we knew each other since the mid eighties when she attended high school and I was her principal.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 23Jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 9 May 2014
Dear 23Jim,

Thank you very much for the wonderful comments concerning your recent stay at the Red Roof Inn Columbia East-Ft. Jackson. It's certainly great to read that Tammy provided you with excellent customer service. How cool was it also to realize she was one of your former students! I will certainly let her know of your very kind comments.

Now that you know where we are and you know we provide our guests with a great value and a clean comfortable room, we look forward to seeing you again on your next visit to Columbia.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Presque Isle, Maine
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 April 2014

We stayed here late April on our way back from Florida. We chose it for it's proximity to the highway and the fact that it was pet friendly. It was just what we needed after a 9 hour drive. The room was clean, the shower was hot and we were able to walk our dog. The front desk staff was very nice. Nothing fancy, but it was exactly what we needed. We will be back next year.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank redloveswine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 30 April 2014
Dear Rusty B,

Thank you very much for your review of your most recent stay here at the Red Roof Inn Columbia East-Ft. Jackson. Our pet-friendly hotel is a hit with weary travelers, including Fido. Your comments concerning the friendliness of the front desk staff will be shared with those team members.

We look forward to seeing you again next year. We'll be here just in case you want to come back earlier, however. Regardless, thanks again for the nice review.

Sincerely,
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Lynn, Massachusetts
2 reviews
Reviewed 17 April 2014

Had very pleasant overnight stay on April 8/14. The accommodation was comfortable and clean . The staff friendly and helpful. Would stay there again, and they a pet friendly. Would recommend this establishment without hesitation. Just a word of warning not all Red Roof Inns are the same, Give RedRoof Inn Harrisburg a miss.

Andy & Betty. Massachusetts

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ausreach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 21 April 2014
Dear Ausreach,

Thank you very much for the great review from your recent stay at the Red Roof Inn Columbia East-Ft. Jackson. We work extremely hard each day to provide all our guests with clean, comfortable guest rooms at the right price. Plus, we love pets! I will make certain I let the entire staff here know of your wonderful comments.

We can't wait to see you and your 4 legged family members again. We'll be waiting! Thanks again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 April 2014

We stayed at this hotel in January, our fifth time on our annual trip to Florida. As with previous stays, we were very pleased with the comfort of the room, the proximity to restaurants, and the general maintenance of the buildings and grounds. The front desk is always friendly and helpful.

Room Tip: We prefer the Superior room which offers more space.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Cay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 21 April 2014
Thank you very much for the wonderful review of your most recent stay. I will certainly let the staff know that all their hard work is being noticed by our loyal customers. Red Roof Inn certainly believes that their hotels need to be well maintained, both inside and out, as well as be priced right, and have outstanding customer service.

All of us here at the Red Roof Inn Columbia East thank you again for your continued patronage, and we look forward to your next visit, hopefully very soon.

Sincerely,
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Louisville, Kentucky
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 April 2014

It all started when our room was not cleaned when we opened the door. UGG The receptionist, who was extremely pleasant, came to look at it and then escorted us to our next room. Same result. This happened for the next six rooms, YES SIX rooms. Cleaning crew must have been on strike. She was so embarrassed, but what does that say for the management?

This was a supposed to be a 100% non-smoking motel. WRONG!!!!! When we got into our room it had a strong odor of cleaning supplies. Well after a while when that wore off and we turned the A/C on WHEW the smoking smell was overwhelming.

Price was right but you get what you pay for. If you don't like a smoking motel this this one is not for you. Never again for me.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Marcus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 14 April 2014
Dear Marcus G,

Thank you very much for the honest appraisal of your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. As the General Manager, I will take complete and total responsibility for the breakdown in housekeeping. There is no excuse. My team and I are reviewing the incidents that led to this situation so that it never happens again.

What happened during your visit is not indicative of how Red Roof Inns are operated. Therefore, I would ask that you give Red Roof Inns another try, regardless of whether you stay here again. I am offering to send you a VIP coupon, good for 1 free night at any Red Roof Inn across the country. This coupon is valid for 1 year. I am confident you will find whichever Red Roof Inn you visit, it will exceed your expectation.

Thank you again for your assessment of our inn.

Sincerely,
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new york
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2014

Stayed here with my pooch - Room was nice - large - nice TV, Clean, well lighted, front desk really had their act together. Nice Restaurant with in walking distance. Property well kept, plenty of places for dog to exercise.

  • Stayed March 2014, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank dwcsummit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpmanager, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review, 3 April 2014
Thank you very much for nice review from your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. Our pet friendly travelers love our spacious areas for dog walking. It is true we are conveniently located to restaurants and shops. Our recently renovated property and the excellent customer service the front desk staff provides creates a wonderful value for our guests.

Thank you again for the awesome comments. We look forward to seeing you again soon!

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Columbia East - Ft Jackson

Property: Red Roof Inn Columbia East - Ft Jackson
Address: 7580 Two Notch Rd, Columbia, SC 29223-6293
Region: United States > South Carolina > Columbia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #52 of 94 Hotels in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Columbia East - Ft Jackson 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Columbia East Ft Jackson Hotel Columbia
Columbia Red Roof Inn

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