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“DoubleTree Stay”

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Doubletree by Hilton Hotel Columbia
Ranked #24 of 94 Hotels in Columbia
Columbia, United States
Level Contributor
4 reviews
4 hotel reviews
“DoubleTree Stay”
Reviewed 2 June 2014

I have had nothing but the best of experiences at this property. The personnel at the front desk, in particular I would like to call out Vanessa Taylor and Brittney Walters where so very helpful and accommodating. As well others that I have encountered on the property have been more than professional and a welcoming. The property is older and has obviously been renovated, there are still remnants of age in the hallways and rooms but the personnel I have encountered make up all the difference and for that. I would recommend the property to anyone.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 3 June 2014
Dear Dave G,
Thank you for your kind words! I appreciate your comments about Vanessa and Brittney. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree Columbia. It is always a pleasure to hear from our guests and we look forward to your next visit!
Sincerely,
Rick Dorman-General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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729 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
Reviewed 29 May 2014

I would have been very satisfy with my stay if the housekeepers fold bed sheets and rearrange furniture back to their respected place. I'm a gold member and comes with complimentary buffet breakfast. The breakfast selection are great.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cheemingc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 30 May 2014
Dear Cheemingc2014,
I would like to thank you for choosing the Doubletree Hotel Columbia, and for taking the time to post a review on Tripadvisor! It is always a pleasure to hear from our guests and we look forward to your next visit!
Sincerely,
Rick Dorman-General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia
1 review
Reviewed 29 May 2014

This was a Convention stay. My hang-up luggage, even though in a locked room on a cart with my other luggage was given to someone else. Dinner was below average; lunch the next day was terrible. Prices too high for what was served.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 30 May 2014
Dear Chris R,
Thank you for sharing your concerns with us. This is certainly hard to hear but we appreciate you alerting us. I have shared your comments with our team. Please feel free to contact me directly if you have any further comments. We value your business and hope we will have an opportunity to serve you again.
Sincerely,
Rick Dorman - General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

My daughter and I recently stayed at the Doubletree in Columbia, SC for my son's graduation from boot camp at Ft. Jackson. The hotel was very clean and staff were extremely friendly and helpful. Many amenities and it was located right at the interchanges of I-20 and I-26, which was very convenient. My only complaint was the traffic noise from I-20 via the window, otherwise, an excellent stay and facility.

Room Tip: Ask for rooms away from the side facing I-20.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Kelley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 29 May 2014
Dear Kelley D,
Thank you for selecting our property for your travels and taking the time to post a review. I am delighted to learn that your stay was an enjoyable one. It is always our goal to make sure we provide each and every guest with a memorable guest experience.
We certainly hope to see you back with us on your next trip and appreciate your feedback and highlights of our property.
Sincerely,
Rick Dorman-General Manager, Doubletree Columbia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cocoa, Florida
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 May 2014

The restaurant is fantastic here, but our room did have a couple of fleas in it. Also, needs a little updating as it is a little worn here and there. The suites have a small bedroom, but the living room is nice with a wet bar and fridge. Do go to the Italian restaurant-it's what we like most here! We had the misfortune of a fire alarm going off in the middle of the night, and everyone had to stand outside then in the hall for a while. Didn't even get an apology letter upon check-out or anything! Needless to say, it was a sleepless night.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank starbuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 29 May 2014
Dear Starbuster,
Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. I am very pleased that you enjoyed our Restaurant. We look forward to hosting you again when you visit Columbia in the future.
Sincerely,
Rick Dorman - General Manager, Doubletree Columbia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichit, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 May 2014

We flew in for a quick 2 night stay to attend a university graduation. This Double Tree was nearby, had friendly staff, comfortable rooms and easy access to the interstate to get where we needed to be. I would definitely stay here again and would recommend it to anyone needing a place to stay in Columbia.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 27 May 2014
Dear Michelle M,
Thank you for your kind words! I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree Columbia. It is always a pleasure to hear from our guests and we look forward to your next visit!
Sincerely,
Rick Dorman-General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clemson, United States
1 review
Reviewed 20 May 2014

I can't say enough that the staff at this hotel was very nice and helpful - there just weren't enough of them. Our convention of 150 or so was there and they also had several other events and guests. The waitstaff in the restaurant, breakfast buffet and event dinners and lunches really tried but just couldn't keep up with the volume of people. The breakfast buffet was out of eggs and coffee for quite a while and we had to find our own drinks and silverware. When it was time to leave we had to track down a server and give them our checks, then wait. And wait. The hotel is nice and the lobby and public areas were a nice surprise given the outside is a little severe. It has the best fitness room I've ever seen in a hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review, 21 May 2014
Dear Arthur H,
Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. I am very pleased that you enjoyed our Fitness Center. We look forward to hosting you again when you visit Columbia in the future.
Sincerely,
Rick Dorman - General Manager, Doubletree Columbia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Hotel Columbia

Property: Doubletree by Hilton Hotel Columbia
Address: 2100 Bush River Rd, Columbia, SC 29210-5656 (Formerly Radisson Hotel Columbia & Conference Center)
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Columbia
#22 Business Hotel in Columbia
#30 Family Hotel in Columbia
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
The DoubleTree by Hilton Columbia South Carolina hotel at the crossroads of I-20 and I-26 near Lake Murray is a modern, full service hotel located minutes from the South Carolina capitol building and downtown Columbia. We are less than 10 minutes from any area attraction, Riverbanks Zoo, EdVenture Children’s Museum, University of South Carolina, Columbia Convention Center, the Columbia Metropolitan airport, South Carolina State Museum, Colonial Life arena, golf courses, and the Vista entertainment district. Our spacious contemporary guest rooms and suites feature pampering baths, large work desks with two phone lines and data ports, high-def 32-inch flat screen TVs, luxurious Sweet Dreams bedding, complimentary wired and wireless high-speed internet access also available in lobby and public areas, and coffee or tea by celebrity chef Wolfgang Puck. Our pet-friendly hotel also provides guest amenities including a full services restaurant, an atrium bar, in-room dining, outdoor swimming pool, open sundeck, sand volleyball court, 24-hour fitness center, complimentary airport shuttle, meeting facilities for up to 1,800 people, and a gift shop. ... more   less 
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Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson

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