After driving six hours to Myrtle Beach it was a couple of hours before check in time. The front desk lady was assisting another customer and accommodated them with an early check in. When she attended me she stated that she had no rooms available and I would have to come back at check in time. She did not offer any assistance after I explained that I drove for so many hours with two children and a handi-cap person. When we return to checked in, the bathroom light was out in our room. I contacted the front desk and a half hour later someone came to fix it. But, he didn't replace the bulb. We had to actually flick the light switch up and down until the bulb went on. We stayed two nights and had to leave the bathroom light on. The couch with the pull out bed had a musty smell to it. The beds and pillows were clean. The front desk day clerk should have more interpersonal communication training and informed of the hotels breakfast to go bags that are placed at the front desk early a.m. for those patrons who have no time to sit and eat your continental breakfast. When I asked her for one she said she didn't know what I was talking about. She obviously did not want to help. I would not stay there again.
- Official Description (provided by the hotel):
- Welcome to the Comfort Suites At the University, a Conway hotel near Coastal Carolina University. The Comfort Suites® At the University is conveniently located 10 miles from the Myrtle Beach International Airport. This Conway, SC hotel is minutes from championship golf courses like the Wild Wing Plantation and Legends Golf Club. Coastal Carolina University, the Myrtle Beach Speedway and Broadway at the Beach, offering more than 350 acres of shops, restaurants, nightlife and attractions, are just minutes away. ... more less
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- Also Known As:
- Comfort Suites At The University Hotel Conway
- Comfort Suites Conway
- Conway Comfort Suites