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“Service and food quality going down”

Oliver's Restaurant, Inc.
Ranked #38 of 148 Restaurants in Conway
Cuisines: Fast food
Restaurant details
Conway, South Carolina, United States
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Service and food quality going down”
Reviewed 21 May 2013

Not sure what is going on...staff seems to have changed a lot over the past couple of years and with this change has come a lot of rude service. No more smiling faces and glad you came attitudes...now its next in line and they just stare at you until you give them your order and then they take your money and fix your food without washing in between. It's like they hate being there and are wishing you would not be there either.
They are not taking pride in the food anymore either. The food has always been neatly prepared and not overly saturated with grease, butter, etc. Now, you're lucky if the food will even stay together to eat it. I ordered a bacon, egg, and cheese on toast @ drive thru, went time (not even 2 minutes away) and the bread was So full of butter/grease I had to throw it away. It was like biting into a grease bucket.
I don't like to give negative reviews but I know that this place use to be a great and delicious place to eat but seems to be going down hill. If I'm the only done feeling like this then great but if not they really need to re-evaluate their employees and their cooking.
I have eaten here all my life (long time) but until things change, I won't be back.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 reviews from our community

Visitor rating
    12
    5
    6
    4
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 2 Contributor
5 reviews
5 restaurant reviews
“Not worth the trip”
Reviewed 17 April 2013

Biscuits are great...burgers are average....BBQ sandwich is terrible (tastes like ketchup and brown sugar)..service is quick but rude...everyone seems to hate their life that works there or maybe it's just because I am clearly educated and dress the part..I maybe would be treated better if I wore a John Deere hat and NASCAR shirt..staff always handles money then immediately handles food without gloves on. Gross. When you ask them to wash their
hands then they really get an attitude. Maybe that's why I get less than average service. But I will close with saying they make the very best biscuits on planet Earth.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank R6rider626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level 5 Contributor
57 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“As a local I hope to save tourists the disappointment”
Reviewed 20 December 2012 via mobile

If you want White Castle style burgers then this is your place. Do yourself and your stomach a favor and keep driving by. The place is nothing to write home about, they could use a lesson in cooking and cleanliness. Just not a good place to eat or anything for that matter. Really don't like to leave such a negative review, however I hope it helps others BEFORE they waste hard ea rned money in hopes of good food.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank thegirlbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conway, South Carolina, United States
Level 5 Contributor
43 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good diner food”
Reviewed 22 September 2012

Nothing fancy, but good diner food. The smell when you walk in will wake up your taste buds. Fried bologna sandwiches are great.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina Low Country
Level 4 Contributor
44 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Nice burgers for a quick lunch.”
Reviewed 7 February 2012

You'll always find this place hoppin' at noon--a testament to their quick service and food that makes a lunch break worth taking. Their burgers aren't frozen (in fact, I think their ground in-house) and the tea will have you taking a cup to-go.

Visited July 2011
Helpful?
Thank japage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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