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Hampton Inn and Suites Florence-Civic Center
Ranked #2 of 41 Hotels in Florence
Certificate of Excellence
Level Contributor
4 reviews
“Helpful Staff”
4 of 5 bubbles Reviewed 26 March 2014

The young lady at reception was very pleasant and helpful. She answered all our questions and recommended a good place to eat. We arrived just after the hall carpets had been shampooed. The carpet cleaner had a rather strong odor but was not noticeable in the room.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank 908edwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review, 27 March 2014
Thank you so much for your kind words! We thrive on making our guests feel as though they are part of the Hampton family and that this is their home away from home. I will be sure to pass along your review to the staff. We hope to see you again on your next trip to Florence!
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405 reviews from our community

Traveller rating
    282
    73
    28
    17
    5
See reviews for
135
136
20
79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ft. Lauderdale, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 March 2014

Stayed at this property on our way to Florida in Room 134 because they had no other rooms available. The suite had a terrible layout, the carpet was cheap and spotted--Motel 6 type--the bathroom was ugly with tiles missing and the tub plug broken and unseated in the drain. The towels were not usual Hampton Inn quality. The pullout couch had one blanket and no pillows. The TV remotes were the cheap "in cardboard type" and did not work without a struggle. In addition, the TV channel strips were worn and ripped. The kitchen had ugly old dish towels but no glasses, plates or cutlery. What was worse, however, was the heat. There was no heat in the living room. The heat was controlled by a wall unit type--while the heat in the bedroom was controlled by a thermostat. So, with one blanket and no heat--it was a very bad evening at a time when travelers should be relaxed and rested. Never happen in this hotel. And for this pleasure, we paid around $150 for the night.

  • Stayed January 2014, travelled with friends
    • Value
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Helpful?
Thank Lindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review, 27 March 2014
We understand how many hotel choices you have in Florence and we appreciate that you chose to stay with us. We're sorry to hear that there were some maintenance issues and that you had hotel items missing from your room.Thank you for alerting us so we can address these concerns with our staff. You'll be pleased to know that we are about to begin renovating our rooms and we hope that you'll reconsider giving us another chance to serve you. Please contact me at 843-629-9900 so that I may talk with you further about your experience. Thank you!
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Florence, United States
1 review
5 of 5 bubbles Reviewed 23 March 2014

I was greeted with warmth and offered someone to help me to my room and take the cart back. The room was clean, smelled clean, well lit, comfortable furniture. Everything about the stay was very nice. Would recommend to anyone.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review, 27 March 2014
Thank you so much for taking the time to give our hotel and staff a positive review! We're so pleased that you thoroughly enjoyed your stay with us. It means a lot to us and we would love to see you on your next trip to Florence!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, United States
1 review
5 of 5 bubbles Reviewed 10 March 2014

I was recently at the Hampton Inn for family business and had a great stay. The hotel staff were execellent and the location was great! There were several decent restaurants to eat at, a mall, and a movie theatre within walking distance from the hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Stacey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

Bad weather so we didn't go out much but did ask for a recommendation for dinner. Went out the back door and walked across the parking lot to the Hilton Gardens Inn and ate at the American Grill at the suggestion of staff at the Hampton Inn. Very good meal and we didn't have to drive around in the freezing cold/rainy night. We have stayed in many Hampton Inns and are always pleased with the amenities and the rooms. When we are in a new area we always look for Hampton Inns nearby because we know exactly what to expect.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank srhs1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2014

I come for a conference stay at the Hampton Inn at least three times a year. The experience has always been pleasant. I have come to think of the hotel as my home away from home and I don't give it a second thought as to where will I stay when conference times comes.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank yvonnes843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

Stayed overnight last night. Our king room was large and very clean. We had a fridge w/small freezer area and microwave without having to reserve a more expensive suite as some Hamptons require. Our rate was reasonable and in line or a bit less with other Hampton rates. The fitness room contained a recumbent bike, 2 treadmills and an elliptical. All seemed to be in good working order, although we only tried the bike and 1 of the treadmills. (Beware of the scale if returning from a cruise, as we were).

The breakfast was fantastic and included fresh fruit (sliced cantaloupe and pineapple, strawberries, blueberries), egg omelets (preprepared), sausage, biscuits, assorted breads and
pastries, muffins, hard boiled eggs, assorted types of yogurt, prepared oatmeal with do-it-yourself toppings, assorted cereals in boxes, make your own waffles, juices, coffee, tea, hot chocolate. I've probably forgotten something, but there was obviously something for everyone. The breakfast bar
was meticulously maintained by 2 very nice ladies.

Our check in was quick and easy and the young lady checking us in was very accommodating to our request for a really quiet room. The bed was extremely comfortable and the room very clean. We will definitely stay here again whenever in the area. The hotel is in a busy shopping area with Kohls across the street and Target about 2 blocks away. There are many restaurants in the immediate area with Firehouse Subs (yummy) and Olive Garden just across the street. All in all a great place to stay. Even though on a busy street, our room was very quiet.

Room Tip: We asked for a room at the back to be away from traffic noise, but they are very accommodating to re...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsmcdowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Florence-Civic Center

Property: Hampton Inn and Suites Florence-Civic Center
Address: 3000 West Radio Drive, Florence, SC 29501-7800
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Florence
#8 Business Hotel in Florence
#9 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn and Suites Florence-Civic Center 3*
Number of rooms: 82
Official Description (provided by the hotel):
Our Hampton Inn & Suites Florence Civic Center hotel is located at the junction of I-95 and I-20, within walking distance of the Florence Civic Center. Indulge in retail therapy at the Magnolia Mall, grab a bite to eat at more than a dozen restaurants, or watch a movie at Swamp Fox Cinemas just across the street. Relax with our great amenities like free hot breakfast and free Wif-Fi. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn And Suites Florence-Civic Hotel Florence
Hampton Inn Florence
Florence Hampton Inn

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